Hi Megan, I sell thousands of square feet of LVP (and CoreTec) and have never heard of this happening before. I think your experience is not indicative of LVP in general nor of CoreTec specifically. Good for CoreTec in trying to make this right. If this had happened with me I would give CoreTec another shot. Try one of their other product lines, something that is not in their PRO line. Their PRO offering has an SPC core, whereas the rest of their products have a WPC core. You will find those with a WPC core are softer underfoot, dampen sound more than an SPC, and are warmer (which could be a big deal if you live in a colder climate). I hope you have a much better experience with your second go around with new flooring. Let me know what you decide (or have decided, since your post is over 3 weeks old). I'm curious to know how this turns out for you.

We ended up picking Coretec Fidalgo Oak as the replacement. It is 1000x better. We have not had an issue with cuts on our kids feet or our own. We chose this floor because it did not have a smooth texture (it is very embossed on top) and we suspected that the smooth floors were more abrasive. We still get holes in our socks and my children's pants get holes in the knees. But I'm just thankful that they aren't being injured anymore.

Hi Megan, that's great! I'm glad to hear it is much better for you, and I'm glad to hear COREtec worked with you on remedying the situation. Thanks for sharing your insight on the smooth vs embossed floors.