Good afternoon,

We’ve got a 1913SF Miele fridge/freezer combo. In a prior home, we had a subzero fridge and I could easily access/clean the condenser coils myself (at the top of the fridge).

Seeing nothing in the manual about coil cleaning on my Miele, I emailed Miele and they said that cleaning should be done periodically. When asked how to do this, access the coils, they said I need to have a tech out to do it ’for my safety’ (and that they can do it better).

Is this really true? Anyine done this themselves? Presumably just remove the kick plate area?