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nilima_rodrigues

Need suggestion on washer and dryer set

4 years ago

Hello,


We are first-time home-buyers and looking to buy a new washer and dryer set. I am looking for front-door washing machine and dryer with capacity in the range of 4.5 to 5 cu ft. Can you please share based on your experience which brand/model would be a good choice to go with in terms of durability and performance?


Thank You,

Nilima

Comments (21)

  • 4 years ago

    Consumer Reports has reviews of washer/dryer pairs: $10/month - digital. Get owners' reviews at such sites as Home Depot and Best Buy.

  • 4 years ago

    Many public libraries provide access to Consumer Reports, agree with Wdcruise that’s a great objective resource

  • 4 years ago

    Nilima, you may get some more suggestions if you elaborate on your search beyond capacity. You may want to add what you are currently using and what your experience with past machines is, and if you have a preference such as front load, HE top load, traditional top load and so forth.

  • 4 years ago

    Hi armjim - Thank you for your response. We are looking for Front load. We were renters up until now and in our apartment, we were using GE washer and dryer. I was looking into GE ultrafresh vent system - liked the fact that it helps with mold situation but there are also reviews about it shaking while spinning etc. Also checked LG WM3900/4000HWA at Costco. Overall, it looks good but I am not sure about reliability for both of these and hence looking for inputs here.

    I do not want to go with Samsung.

  • 4 years ago

    For front loaders, I consistently recommend to get an LG model with Turbo Wash (faster wash, plus the jets really help enhance cleaning and rinsing) and steam (so you get an onboard heater). The model number changes (I think the 3900 might be a 4500 now?). I had a 3700 model with those features for 6.5 trouble-free years before moving out of that house; my friend has had one for 11, another friend for 7, and another for 8. Anecdotal, yes, but positive. The new place I moved into has a brand new Whirlpool front loader and I definitely miss my LG. The LG was quieter, had an onboard heater, seemed better built re: squeaks and rattles, and clothes came out cleaner. The spring magnet on the LG door is also nice, keeping the door cracked open but in place.

  • 4 years ago

    Thank you Ryan. Appreciate your response. Would you prefer to buy it from Costco or some other stores or that doesn’t really matter?

  • 4 years ago

    @Nilima Rodrigues I think Costco may have better warranty coverage, especially if you use their credit card, but you'd have to fact-check that. I got mine through Home Depot back in the day. Wasn't impressed with their installation team.

  • 4 years ago

    Consumer Reports is an excellent resource but not the “Bible” for many types of products. Review other reliable sites such as The Spruce, Good Housekeeping, CNET and Amazon (good and bad reviews). You’ll find consumer reviews to be all over the board in quality be sure to read negative reviews for product issue patterns.

  • 4 years ago

    Which Brands Make the Most Reliable Appliances? (Hover over icons for product category details.)

  • 4 years ago

    What is your budget?

    how many loads do you do per day?

    do you desire an onboard heater for hot/sanitize cycles?

    do you want automated detergent dispensing?

    how much room do you have for the machines?

    do you want to stack the washer and dryer?


    I, personally, would never trust consumer reports. They are biased to whomever pays for product placements. They rarely pick the reliable brands that last over time. Longevity to them is 3-5 years.


    As to ”My washer lasted xxx years” that means nothing without context. Was the washer doing six loads a day or six a week?


    If a manufacturer doesnt tell you how long their appliance is designed to last then that should tell you something about how strongly the company feels their product is built. as far as I know Miele is the only company to guarabtee 10000 operating hours for their residential appliances. They even build in hour meters to know how much use the applaince has seen.


    Answer the above wuestions and then look for appliances that meet your requirements.


    Otherwise the question is like asking ”whats the best car” or ”whats the best clothing manufacturer”.


  • 4 years ago

    Consumer Reports is never paid for product placement. That said, I don’t always agree with their appliance reviews. And they have been slow to embrace change, like the movement toward induction stoves.

    OP, after extensive research, I recently purchased a Maytag front loader set, the 4.5 washer with an onboard heater for a true sanitize cycle. I run my washer hard. I am very picky about my laundry and my machines. And after two months, I couldn’t be more pleased with the performance. I feel like I will get many years of use from them. Both washer and dryer are fast and remarkably quiet. The GE was my second choice had I been unable to get the Maytags.

    FYI, I did have to sit on the waiting list for a good while at my local appliance store, as these machines are in high demand.

  • 4 years ago
    last modified: 4 years ago

    @luna123456: "They are biased to whomever pays for product placements."

    Provide evidence of this.

    @luna123456: "as far as I know Miele is the only company to guarabtee (sic) 10000 operating hours for their residential appliances. They even build in hour meters to know how much use the applaince has seen."

    "[MIELE] MANUFACTURER’S LIMITED WARRANTY FOR DOMESTIC APPLIANCES - USA*

    MIELE, INCORPORATED...warrants to the original purchaser...that the Miele Product...is free of defects in material and workmanship... This Limited Warranty covers parts and labor...

    "The limited warranty runs from the date of purchase of the Miele Product for the respective period of time set forth herein (the “Warranty Period”)...

    "For Residential Miele Products...Warranty Period: One (1) year

    "Warrant Period in case the Miele Product was properly installed...by an installer authorized by Miele: Two (2) years

    *Source: MIELE US Limited Warranty

  • 4 years ago

    Go for an LG - their front load washers and dryers are consistently at or near the top of most efficient and good value. I replaced my first LG pair after about 11 years, and now have another pair.

  • 4 years ago

    Thank you everyone. Appreciate all of your inputs and time.

  • 4 years ago

    @wdccruise


    Miele Quality

    Miele's high quality washers and dryers are designed to last a long service life. Miele conducts intensive endurance tests to meet the highest quality standards. In these tests washing machines are expected to wash for 10,000 hours, while running a mix of approximately 5,000 two-hour wash programs. This corresponds to approx. 5 programs per week – over 20 years.

    https://www.mieleusa.com/c/high-quality-washers-and-dryers-3079.htm


    MOST cars come with a 3 year/36k mile warranty too. Would you be happy if they died right out of warranty or would you hope the manufacturer tested them and built tgem to last far longer?


    You have a very long history on this forum of pointing people to a paid website (consumer reports) that does NOT routinely test many of the best products in the industry simply based on yheir bias towards price or no payment for inclusion in their reviews. (Donated appliances)


    When someone comes here and asks for opinions, why not provide one instead of sending people elsewhere.





  • 4 years ago

    I have lg 3900 and I'm happy with it. I previously had a Samsung and agree not to go this route.

  • 4 years ago

    Im not making anythingbip regarding Miele. Many Many review sites state Miele is number 1 for reliability. The length of warrabty does not a more or less reliable appliance make.


    Additional warranty is purchasable if desired, up to a total of five years, directly from Miele. No other conpany offers that option to purchase the extended warranty from and have it serviced by the manufacturer.


    Not LG, Not Samsung, Not Whirlpool, etc.


    in other parts of the world, Miele offers 10 year warranties. Other manufacturers do not.


    You also dodged the question about why not provide useful information instead of recommending people purchase services from a different website?

  • 4 years ago

    @luna123456: "Additional warranty is purchasable if desired, up to a total of five years, directly from Miele."

    One can buy a 5-year extended warranty for most any washer.

    -----

    @luna123456: "in other parts of the world, Miele offers 10 year warranties"

    A warranty allegedly offered where you do not live is irrelevant. This document lists the warranty for Brazil, Mexico, Canada, USA, Australia, and New Zealand. No 10-year warranty is offered in any of these places.

    -----

    @luna123456: "You also dodged the question about why not provide useful information..."

    Everything you have written is erroneous or irrelevant.

    -----

    You're 0 for 6 now.

  • 4 years ago

    Ad hominum attacks are what the desperate use when their position has no substance.


    Miele is number 1 reviews:


    Yale Appliance (largest sales and servicing company on the east coast)

    https://www.yaleappliance.com/brands/miele/


    Wirecutter (New York Times) picked Miele as the upgrade pick for compact laundry. Meaning best of the pack.

    https://www.nytimes.com/wirecutter/reviews/best-compact-washer-and-dryer/


    Good housekeeping - Best Compact Laundry (They will refund your money if not happy)

    https://www.goodhousekeeping.com/appliances/washer-reviews/g105/washing-machine-reviews/?&utm_source=google&utm_medium=cpc&utm_campaign=arb_ga_ghk_m_bm_g105&gclid=EAIaIQobChMI8NT8-NKk8wIVvGxvBB2bEwcNEAMYAiAAEgKecvD_BwE


    Reviewed - Miele best compact washet and dryer.

    https://www.reviewed.com/laundry/best-right-now/the-best-compact-ventless-dryers


    What is common among all of these reviews? Miele has the best build quality, the best longevity and the current best appliance technology to care for textiles.


    Miele’s reputation has been earned for over 120 years. They are family owned so dont need to answer to stock holders for the best return (read lower quality products at higher prices).


    If you want more links that prove miele is the best for front load washer and dryers, they can be provided.




  • 4 years ago

    MizLizzie..I went with Consumer Report's top electric range 10 years back ended up with ABSOLUTE JUNK!! Maybe CR is better now but the comment on usage (wear and tear) is really a good point.

  • 4 years ago

    @luna --- getting paid for product placement was the late and unlamented Consumer Digest , totally unrelated to Consumer Reports.


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