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Mortgage Approval Holdups

4 years ago

Hello. We are in the process of buying our first home. Closing is supposed to be one week from today...and we still have not gotten the approval yet from the mortgage company. Is this normal? Because it's our first home we don't know if this is what everyone deals with or if we've just had bad luck. We applied months ago for an FHA loan as my husband's score wasn't great. It wasn't bad, but they said the rate was better with the FHA with the score he had. So we got the pre-approval, and up until about a week or two ago me and my husband were both going to be on the mortgage. Then they contacted us to say the lender had not looked over my tax return closely enough when I applied and he did not see that I'd had more than a 20 percent or 25 percent drop in income last year (I'm self-employed). Apparently, FHA has something in place where if you had a 20 percent drop in income, then your income is no longer useful at all. I was out of work for two to three months at the start of the pandemic in March 2020 when everything shut down until the Zoom got set up full time with my company and have been back full time ever since.


So that was a disappointment that they took me off the mortgage application as I am the primary earner by a significant amount. So I was a upset as I felt like I wasted a ton of time submitting so many things, documents that took me a long time to get together, all for nothing as they're not using me at all anymore. Plus, it would have been nice for me, who owes a lot each year during tax time, to have been able to write off the mortgage on my taxes. So we were upset that this wasn't reviewed initially because it was a waste of time and caused a lot of stress as my husband doesn't earn nearly as much and his score is lower, so we no longer felt as confident the loan would be approved.


So we had began checking in every day or every other day to see when we'd have a clear approval or denial beginning October 5th (when I was still on the application) and have been told we'd know within 48 hours. That was October 5th and up until present day, we've been told 48 hours, 48 hours, 48 hours. As of today, one week from closing, still have no answer. And some things are getting frustrating. We needed to give a 30-day notice to our current landlord which we were torn on doing because if it doesn't go through, we're going to have nowhere to go for now. We gave it in just hoping it goes through but we're very nervous about essentially being homeless by the 30th. And we just can't help but wonder why did they wait so long to get this stuff they're saying they're waiting on For example, they told me this morning they're waiting on IRS transcripts to come back. But then they JUST sent my husband the form twenty minutes ago to sign releasing his transcripts from the IRS. Wouldn't they have needed that to request the transcripts they said they've been waiting on? Are they lying when they're telling me they're waiting on transcripts that they couldn't have even requested yet without his signature? Or this morning they wrote wanting his last employer's contact information, which we'd sent before. They've had it for months. And why why why are they waiting until the last second to ask for this stuff they already have?


And I do understand that there's the last minute, like, clear to close where they contact the employer to make sure you're still working there and that kind of last minute check type stuff...but we haven't even gotten to that first clear yet, much less the last minute clear. Is this all normal to still not know one week before closing if you're approved?

Comments (5)

  • 4 years ago

    Unfortunately your situation is only too common. I just sold a property to buyers with an FHA loan and it was quite the disaster. We had two buyers who got turned down for their loan at the last minute. Each one could have been turned down much earlier if the mortgage companies had not waited until the last minute to actually review the information provided. Preapproval letters are useless when the lender doesn't actually do any checks until the contract is signed. I lost a significant amount of money because the house looked like a problem property after going under contract and returning to market three times. The successful buyer worked with a mortgage broker who did not get the clear to close until two hours before closing.

    fleurssauvages thanked Lyndee Lee
  • 4 years ago

    Omg! That must be so frustrating. This property we're trying to close on we had made an offer previously and I guess were outbid, but that fell through and we always wondered if it had something to do with the financing falling through (have no idea, just a guess). So if ours happens to fall through it will be the same situation for these sellers, it will be their third time trying to sell this home, great home, but I'm sure that looks suspicious. Well, in a way that makes me feel slightly better knowing it's not just us, but also angrier that they're so lax. I feel like if I pulled this kind of stuff at my job I'd have no clients. Just not sure how they get away with operating like this.

  • 4 years ago
    last modified: 4 years ago

    You are not crazy.

    Funding a home loan is like watching sausage being made. It always seems as if these loan processer's and loan officers have never done one before. The incompetence is astounding. It's like creating the wheel everyday.

    You are not crazy for wondering why they can't seem to get things done. FHA is particularly hard to process due to the high amount of underwriting scrutiny involved. VA is almost as bad. Then, there is their general incompetence.

    The processors are going to ask you for a million things twice, things that you provided two months ago in triplicate and are in the file, things that they haven't thought of yet just to piss you off. They will make you scramble.

    My particular favorite is the scrutiny of your bank account and credit card charges. Any charge or purchase above "X" amount has be accounted for with a receipt. Don't buy anything for the house until after closing. Don't buy anything other than gas for the car and groceries. Otherwise, you will be questioned and scolded for your profligate spending when in actuality you bought a new refrigerator for the house. It's crazy and maddening.

    The one thing that I have learned is not stay silent. Be the squeaky wheel. Call them every day, even twice a day to keep this thing on track. Ask them if the have the appraisal in the file. Ask them if they have an updated credit report. Ask them when they need the last paycheck. Bug the hell out of them. Then, cheerfully provide it. Once you have provided it, call them and confirm that they have received it. Then, call or email to double check that they have received it. While it may be an emergency for you, it's not a priority for them. Do you get my drift?

    They want to fund the loan because that's how they make money. But they do it in spite of themselves. Don't be shy about asking for customer service. Get your agent involved, too. Start asking if you are approved? When will you be approved? What is missing from the file? When will the loan package be sent to the underwriter for final processing and approval. Do this both by email and phone call.

    It is easier to buy if you get a conventional loan and can put 20% down. But, everyone has to start somewhere.

    Sorry you are going through this. I'd seriously think about telling your landlord that you need an extra 15-30 days at your current address. Budget for it and get yourself some breathing room in case this does not go through. Good luck.

    fleurssauvages thanked homechef59
  • 4 years ago

    It was hard to gauge who was most irritated- me, my attorney or my agent. I asked if there were any obvious red flags I missed when deciding which offer to accept and they assured me there was no way to have known. I have worked with my agent for several years and he works very closely with the attorney so I knew the problem wasn't from our side. This 
    last broker irritated my attorney so much she researched the name and found it associated with four different companies in the past year.

    fleurssauvages thanked Lyndee Lee
  • 4 years ago

    Just stay on the mortgage processor. Be annoying to them. I’m on my third house now (just closed in July). Each mortgage process was relatively easy, but I was probably annoying to my processor each time because I’d call to check on status every other day.

    And, when you finally do get keys, thank your lucky stars the sellers accepted an offer with an FHA loan! When I sold my last house my highest offer was with someone using an FHA loan but I was worried the home wouldn’t appraise. Ended up accepting an offer that was only $5k less (and $20k over asking price) but buyer was going conventional with 10% down. To be fair, I had 4 offers in 12 hours.

    Best of luck to you!

    fleurssauvages thanked JGGM