"Do you think this install job is bad enough that the installer would agree to rip it out under warranty and mix up the plank colors/patterns better?"

Bad enough appearance wise is up to you. Bad enough for a warranty issue and the installer redoing for nothing, not a chance.

all flooring is inconsistent. They won't do it for nothing.

I am guessing you will have a rug near that area anyway, looks like a sliding door to the left????

I agree with you that the stair-step pattern due to the mismatched coloring does immediately draw the eye. It looks as if it has been repaired with a different production batch lot, even if that is not the case here. Flooring installers who worked here opened several boxes at a time and pulled from them rather randomly just to prevent this avoidable result. Rookie mistake at your expense; but if they cared, they could have stopped to re-mix after the first 2 or 3 obvious mismatches, so it's unlikely they will re-do it now. You could consider including these photos wherever you leave reviews of the "quality" of their work.

I think it depends upon the retailer you bought the product from and had do the installation. I think there's a good chance the one I work with would fix something like that, but then they probably wouldn't have done it in the first place. However, they did do something else wrong and came out to pull some of it up and re-do it. A retailer who cares about their reputation will fix it, so start by sending your salesperson the pictures you posted, describe the issue and politely ask for a redo. If they decline to make it right, post the pictures on Yelp with your review. Then if it is not going to be covered up with a rug, find someone else to fix it.

Thanks all for the feedback. The worst section is in front of a sliding door to a balcony but I didn't want to put a rug there. That section is one of the highest traffic sections that I'm always looking at and really wanted to leave bare to admire the long run of new floor.

It's bad enough that I'd rather pay if necessary to have it fixed, rather than spending the next 10+ years looking at it every day and getting mad every time I see it, the way I hated the old flooring that I replaced with the LVP.

What I would like to do is have them take out only that section and lay in five new planks that I had left over that better match the rest of the area. You can see on the top of each plank how much lighter the piece is underneath in comparison.

Can you guys give me a feel for exactly how much work that would be for them to do, e.g. is this pretty simple and quick or is it more work/expense than it seems as a layperson?

I'm planning to take the pictures to the store tomorrow to discuss with the salesperson what we can do. Fingers crossed they will help me out somehow, even if it's going to cost me something.

It's worth fixing. Good luck--maybe it won't be a big deal.

I just wanted to give you my sympathy. Really, you would think floor installers would know to vary the planks, they are FLOOR INSTALLERS. I recently had this experience with marble bathroom subway tiles - the marble I chose had a lot of variation, from medium-dark gray to almost white. We had a good contractor who said he had excellent subs. Before the shower wall was started I asked the contractor to be sure they would vary the tiles so that there was a good mix of colors and, for instance, 3 gray tiles would not be in a row followed by 3 whitish tiles. He said of course they would and kinda sorta rolled his eyes at my fussiness. When I got home from work the first day I saw that they had not done that and there was a lot of gray all in one place and then a lot of light tiles all in one place. Fortunately they had only done about 6 rows so they were able to replace a few of them so they looked better, and for the remainder I set them all out in rows to demonstrate the mixed-up effect. It gave me an ulcer knowing that I had to hand-hold them because I really thought the mix-it-up thing would be basic to the profession. Ugh. Anyhow, I hope your floor gets resolved. I am hoping since it's so close to an edge they may be able just to lift and replace that little section.

I don't suppose you have the boxes the planks came in. I too wonder if they are from different lots since the colors seem so different. Your third photo (the close up) really highlights the differences the most. Be sure to show that to the store, and if you need to take a laptop rather than a phone so they can see the photo in a large size.

If they were installed as a floating floor, they can be lifted and replaced. I am wondering if you could just shuffle them a bit.

If you read the instructions, that's exactly how they tell you to do it. I think your problem comes in because the color gradations weren't sufficiently randomized. You are supposed to pick planks from all the boxes as you install them to avoid problems with color. Also, from the instructions. At least it's click lock and it can be pulled apart and redone with the proper layout.

I think the color variation is highlighted by the fact that the edges go in a real stair step pattern rather than being more varied. Since the planks are not glued down, take them up and vary them by both color and length.

I would be annoyed by that too. I hope they work with you to fix it.

As I understand interlocking planks, this is definitely a bit more difficult than just lifting the old ones out of place. Perhaps I am wrong, but all the planks out to the wall will have to be taken out and then re-laid. It's more than just a matter of picking up some planks and substituting others.

Good news - I took my pictures to the store and the salesperson immediately agreed it didn't look right and said they would take care of it. They're going to send the company owner out to my house to take a look to determine exactly how they're going to take care of it. I'll report back with updated pics once the fix is in.

Thanks again everyone for your help!

Just curious about how long it took them to do this and how many extra planks to the walls they needed to remove in order to repair your floor.

It does look a lot better.

It took them about four hours and they redid the entire floor - so about the same as the original job. I would say that they would have needed to take out about seven rows of planks from the wall if they were just going to fix the pattern in the first picture and another four rows on top of that to fix the part under the table in the second picture. They also had to remove all the quarter round first.

Congratulations, it’s a big improvement.

Are you still happy with the choice of praline? we arw consodering it also.

Would you mind taking a few more pictures if you have a moment?

We would be putting these down with white kitchen cabinets.

thank you!

Yes, I'm still very happy with it and would choose it again. I like it because it's very warm toned and natural looking, unlike most of the gray toned ones available these days. I think it looks great with my white cabinets and gray walls. I will say that there is a decent amount of variation in the tones of each plank so make sure you watch the installers like a hawk to make sure they mix the planks well so there aren't obvious patterns, like what initially happened to me.

Please excuse the lousy framing of these pics, my house is a a bit of a mess right now and I didn't want to share that!

Thank you very much! We really appreciate it.

They look great!

Thanks again. the pictures seem to make the floor look more yellowish which is a bit different than the sample i have.

Would you say in person they have a yellow tint to them?

thanks again

It definitely depends on the type of light - in natural daylight, they do appear more yellow toned than in cool artificial light. Some of this is probably due to the camera but not all - there is a definite difference to the naked eye.

I took some pics of my entryway which has very little daylight for comparison. I'll also take some pics of the kitchen after dark tonight for comparison to what I had posted earlier.

I would also recommend taking pics of your sample in different types of light and from different angles and comparing against my pictures to get an idea of how much might be due to my camera and lighting vs yours. You could also try getting some more samples from different flooring stores to get a bigger surface area to look at.

You may also want to check out my second choice flooring - Johnson Hardwoods Celestial. It's similar but looks slightly cooler and has a wider plank.

That is really helpful! we thought that may be the case.

Thank you very much!

Here are the pictures taken after dark. Hope this helps!

Thanks very much. I missed your response, we really appreciate the help!

Hi, I've been reading your thread on the Adura swiss oak praline. It looks really nice We are considering installing.. just wondering what you laid the floor on top of, such as concrete slab or old flooring,-tile or wood and if you put additional underlayment? How do you like it now a few months later? Appreciate very much your feedback. Btw thanks for all the pics, really helpful.

Hi Ryan, just wondering if you ended up installing Praline flooring, we are considering. What did you.lay it on top of, if installed. Your thoughts are appreciated and if so any pics? If not, what I'd you go with? . Thanks

Hello, we did end up buying the praline but our reno doesnt start until mid november. When its done, if you still would like pictures id be happy to send some.

Mine is on top of concrete slab in one area and in another room it was installed over existing thin vinyl sheet flooring. No additional underlayment was used. Still happy with it almost a year later.

Thank you Ryan for your response. We are going to order the flooring very soon. How long did it take you to get? Yes, pics would be very much appreciated! Thanks again

Hi, thanks for letting me know what you installed on top of and that you still like your floor almost a year later.

No problem. The order came quickly for us, about 3 weeks I would say.

I am curious what cleaning product people use with their swiss oak flooring. the product Mannington recomends is no longer available.

I use Bona for regular cleaning and Goo Gone for stubborn spots as needed. Bona is what the floor salesman recommended to me and the installers used Goo Gone to clean up the scuff marks they left so I figured that was OK to use as well.