Really appreciate that feedback @3onthetree, we are talking to builder about a repour and the post pour measures.

Unfortuntately, while the cracked area has been agreed for repour, our concern around water puddling after a heavy rain is being challenged. We’d asked if they would repour back from the cracked area to the front of the garage doors. The response is that when we add gutters we won’t have an issue. Please see pics and if you have any thoughts, experience, please share. This is a big deal to us as we worry once we move in they won’t respond. We would never have raised the concern if we didn’t believe it was major. We have already had to wait on the build due to window delay and other things, we want just want a repour done correctly so it slopes as it should.

You may get a replacement on the low spot, but there isn't a contractor on earth that guarantees against concrete cracking. It's the nature of the beast.

Thanks @Joseph Corlett, LLC. They have agreed to repour where the crack is, the current debate is to repour up to the garage door where the water is standing. You said low area, is that what you see in the pics? We have shared these with builder and they are hosing the driveway with water to check for puddling. They don’t seem convinced of a puddling issue.

I'm going by pictures; I have no idea if there is a low area or not. You've got a great builder; no way I would have replaced the cracked concrete.

Get a level or have the level shot for you to see if that is a low spot. Yes, gutters might help. Or, a slot drain of some sort might be installed between the garage door and the driveway to divert water from the area.

Is there a sprinkler irrigation line (or something else) under the slab where the crack is located?

No irrigation line, and nothing else that I am aware of. The crack has widened a bit though. I don’t have a new pic at the moment.

This is the area we are looking at, front of garage.

Looks discolored by the door.

Was it raining when it was installed, or rained some days later? Or they used a different concrete track with a different mixture? If you are concerned about the hardness - call an engineer. Simple test. Discoloration - concrete sealer all driveway.

I am sorry but I have a different opinion on this builder: what type of bozo would have a valley and no downspout, not providing a coregulated pipe for a drain, not pushing garage forward few inches... (Is this a stock plan? Or Custom?)

Dumb question from an uninvolved bystander: Why should the garage be pushed forward? Something about how it meets the valley?

This was one of their plans, we made some changes to room sizes, extensions in the back, but first time dealing with a courtyard design. I certainly understand the point about the valley. The builder said they are scheduling a surveyor, we just don’t want puddling and can see this as a future problem, we are in Florida. We just want them to fix it and ensure it slopes properly, right now only part of the driveway slopes towards the street. The closer to our front door, it slopes towards the driveway. They said they field tested with a water hose by the front door and it drained properly. UGH. We don’t want anything more than for it to be right.

Sorry to hear that. I don't know why would they waste $2000 on surveyor when it can be fixed

That is all we want, we see the issue and not even saying it is the entire driveway. Escalated to corporate leadership, fingers crossed we get a positive response this week.. had a meeting Monday.

So the builder said the surveyor confirmed it has the necessary fall for proper drainage. They are offering, as a courtesy, a channel drain and gutters at the front of the garage. Don’t know if they will provide the surveyor report. Any thoughts on having a channel drain? Never had one before. Thanks

"Don’t know if they will provide the surveyor report."

Probably won't as technically if they paid for it it is their report.

Trench drains are not installed as a "courtesy." Admission of fault with the pour.

Same thing my husband said. Is it a reasonable mitigation, though @3onthetree? My husband would take this to whatever lengths but we are also both tired, literally not sleeping. if there is a chance we could get a repour we could keep at it, we are trying to maintain perspective, too. I will say again that it is only a partial repour we’d asked for, there is a portion of the driveway that slopes correctly.

They are removing the sections with the crack, if I remember what you said above, which occurs at the curve. It looks from the pic, although pics can skew perspective, that the driveway is pretty "flat" from the curve on up to the garage and stoop. My guess is that is why he called, and probably had to pay for, the surveyor to give slab elevations so he could see how far off this section of the entire drive is. Otherwise, if it were just a problem against the garage doors, he could have used a long level to find out the slope and undulations himself for free. So, my hunch is the surveyor told him he would need to remove from the crack all the way up to the garage. Which is expensive, thus the cheap sawcut in a trench drain solution. But more problematic to repour might be the stoop height, where if the concrete was sloped appropriately you'd have an odd step there.

Note this scenario I have explained could be only partially right or 100% wrong, beccause I'm just guessing on 1 pic and the facts from your perspective. Whether you accept the trench drain or push for a repour is your call.