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doofy323

Master Shower Glass Defect ? Help !?

4 years ago

Hi everyone -

You guys are the best. Thank you for all the help over the years. I have another question i need your help with…


Our master shower …


The large glass at the lower right has an irregular cut on the edge. We thought it was chipped but the builder said it was shaved down so it could fit into the track and then talked about verifying with the glass manufacturer if it voids the warranty. He said the installer will polish the edge but it will not be a square edge as the rest of the glass above it. There will be a difference. We aren’t sure the fix will be worse than it is now?


I asked the builder to ask the glass guy to meet with us as I have never seen a shower installed with such a bevel going up 6 inches to make the glass fit in the channel. Also, after looking at it well, it doesn’t look like it has anything to do with fitting into the channel.


We have spent a lot of money on this custom home and expect things to be done correctly. Can someone shed some light on this ? Is this correct? Was there a chip and then covered up? Is this a workmanship issue? Should we request a replacement?


Any info would help us be more educated when we meet the glass guy this week on Tuesday.


Thanks

Doof






Comments (9)

  • 4 years ago

    So sorry, that does not look good at all. To me, builder should have contacted glass company when the issue was identified because now that it's been modified builder owns the glass. I think both builder and glass company can only come up with solutions at this point, unless you insist on builder redoing the job with new glass. Honestly, not sure why the glass was installed at this point until after the flooring was done, to me it would be last. Hope some pros can offer professional opinions to be of better help. Good luck!!

    doofy323 thanked bearbev
  • 4 years ago

    Hackery at its finest. Tempered glass cannot be effectively modified and polishing the edge is almost impossible. No way would I accept that. Why is the contractor installing that? It should ONLY be installed by the glass shop that measured and had the glass fabricated or fabricated themselves. And definitely not installed until the tile work is 100% finished. Glass is typically last.

  • 4 years ago

    I would not accept this

  • 4 years ago

    Hi Millworkman - the floor is not complete for a good reason. This new shower was completed and we had them test it and it leaked down to the first floor kirchen. The entire pan was redone with supervision from Schluter. The tile outisde the shower was left out so we can do one final test fo ensure water does not extend betond the track/ glass.

  • 4 years ago

    They built a leaky shower and then installed glass like amateurs? Sounds like you will have to be very vigilant about everything this builder does. I'm sorry this is happening to you.

    doofy323 thanked kandrewspa
  • 4 years ago

    We actually told them before they redid the shower the glass was “chipped “and they didnt see it all these months until they started to reinstall the same shower glass which had to be removed. We brought it to their atrentikn again and stopped them now as they want to polish it and rework it but we insisted we meet with them and the glass installer this Tuesday.

  • 4 years ago

    So it seems like everyone is saying it should be replaced and is not acceptable ?

  • 4 years ago

    Yes replace on builder’s dime.