Really hoping someone has advice. I tried vinegar, baking soda, dawn, ANOTHER round of barkeeper's friend, method cleaner, and even peanut butter (it got sticker residue out of clothes so well I was hoping for a miracle). I think i've ruined the polish. If any one knows of a product I can use to repolish/refinish, please tell me. I am devastated. I have always just used baking soda and vinegar or water to clean my stove. I have no idea what compelled me to try BKF tonight - and why I thought it woudl be OK to leave it on. Seriously want to cry.

I think I'd get on the phone to the stove manufacturer first thing in the morning, and also to an appliance store (not a big box store, but a true appliance store). Even Barkeeper's Friend's website which you could do tonight and maybe get an email off to them. I feel you pain!! Good luck!!!

I think if you look on the BKF label, it says to rinse within one minute of application. So i don’t think you’ll get much help by contacting BKF. For your cooktop, once you put the grates back on, you won’t be able to see the discoloration the way it shows in your photo. Even if this never happened, your cooktop within a few more months would show scratches, burn marks and other usage marks anyway, so I would try to not be upset about this.

It looks like the acid in BKF has etched the enamel, I guess to fix it you could get it professionally recoated or if its a removable piece, get a replacement. This issue shows up here every so often and ive learned from it. I never let anything soak with that product on it, its great for cleaning if you are aware how to use it. I use a baking soda paste when something needs to sit. Sorry this happened to you good luck.

I would not use any more cleaners, I would just rinse with water and buff, rinse and buff with a very clean cloth.

Is it the enamel? You might be able to polish it off. Perhaps try https://www.amazon.com/Mothers-08712-Professional-Finishing-Polish/dp/B00B9W4IQA

Yes, I'd check with the stove manufacturer and see if it's replaceable. If not, a nice teakettle sitting there when you're not using it will help.

Thanks for your responses. I seriously don't know why on earth I decided to use BKF on it. Probably because it's such a hot stove and the oil gets baked on that even vinegar & baking soda take some serious scrubbing to remove.

I called the manufacturer and they actually sell the trays, so I bought them and will attempt to install them myself (to save about $300 in labor). Lesson learned. I'll stick to stainless steel with BKF.

When we were moving, the front edge of our black range had gotten scratched - down to metal as I recall. I went to Menards (Home Depot/Lowes type store) and bought - I think it was auto body repair paint? The paint i used would be too shiny for this application but my point is, metal can be repainted. I would call the manufacturere or an auto repair, even a welding shop and see what's available.

Yes, you can buy high heat paint for woodstoves and BBQs - many are matte black but they might sell shiny enamel, as well. Check with a fireplace/stove store in your area if you have one.

I looked into that solution a bit (repainting myself). It seemed like it would work for small areas/scratches/nicks but I probably couldn't get it to look good or last long-term for such a large area. I was hoping there would just be a finish product I could use (not paint - like a coating...when it's wet it still looks black and shiny so I had a slight hope) but it seems to be something done in the factory that's hard to replicate.

I am not that great at DIY anyway, and I'd have to remove them to paint them - at $80 per tray, I'm just buying new trays and sticking with baking soda & vinegar from now on.

My apologies, I was just noticing the little bit of white on the round hub and totally missed the tray disaster until you mentioned buying new trays. I hope you can fix it yourself. I was searching for solutions (but didn't post what I found because it seemed a little 'iffy') but I found site after site that suggests using WD40 to remove burned on stuff from stoves and ovens! I worried that it was flammable, but apparently only if you spray it on when there is an open flame (the spray on kind) you can spray it on a cloth then wipe it on. You might want to research that for a safe alternative to using BKF on your stove again.

I also bought a small steam cleaner and it did an amazing job of cleaning burned on stuff from my oven door. It wouldn't damage your trays either.

cleaning with WD40

Just so you know BKF can darken stainless steel when its left on there. There isnt a surface that I would leave that product on more than is recommended. There are sinks that have dark spot stories on here from leaving BKF on there too long. Im glad you found a replacement part. Live and learn.

ETA- vinegar can also etch surfaces, sometimes its better just to put paper towels down with hot soapy water and just let it sit a bit.

@M Riz thank you for that tip. Usually with stainless it's just my all clad pans or my sink and doesn't require too much scrubbing so it's not on very long...but then again, you never know when the kid might interrupt that process as well. I will definitely be more mindful of that in the future.

I usually only use vinegar with baking soda on my stove. I know it can etch quartz so I've tried being careful. Actually Mrs. Meyers has a baking soda cleanser that's really just baking soda & water that I usually use. I think I'll stick to my typical routine from now on. Definitely live and learn.

I missed the tray issue too! Glad you found a solution.

@BeverlyFLADeziner Didn't even know steam cleaners existed. So, no, never tried that!

I have one that I bought on Amazon - it's about a foot cubed plus long hose and lots of attachments. Seriously an easy machine to use - I use mine for the shower tile and glass, but I'd use it on my oven and stovetop if I those right now, lol.

Edited to add: it's the Dupray neat steam cleaner.

Bar Keeper's Friend's magic ingredient is oxalic acid.