@Joseph Corlett, LLC Hi Joseph, i was at

their main distribution place yesterday and nothing with veining is full body. it is just a print on tne top and a matched color body. that would be a game changer for my decision. I will call them this morning. i watched dekton crumble from a simple corner tap last night and it has me rethinking everything

@User i agree it isnt scientific. i just tapped the tip of thr sample on my granite and the corner crumbled. Im not sure what that tells me but definitely scares me

Yep definitely dekton :). dekton strato.

thid is better i think. whatever they did works great! but they really didn’t have many of the options they have now with veining back then. or we didn’t want veining. anyway the speckles go all the way through.

@Joseph Corlett, LLC Unfortunately, Dekton has not released their through body and are not clear as to when this will be released.

We've had it for 3 months and have 3 chips already.

I did not purchase the Dekton but did buy a home with Dekton already installed.

Since the OP made those two comments. Was the counter installed new prior to your purchase? Or how long before that was it installed? I assume this house is new to you and you have lived there three months?

I've installed Dekton in several projects and have never had an issue. If your fabricator is not certified for this material, or they are using dull blades when fabricating, chipping will happen.

@lharpie wow! thank you! It appears the edging on yours is what has saved you from chipping. With the ones with the print on top, you cant do this rounded edging.

Good catch beesneeds, OP moved into a house with unchipped Dekton and chipped it three times in three months. And I would like to know how long that countertop has been installed.

"nothing with veining is full body"

Not according to the video link above.

"Unfortunately, Dekton has not released their through body and are not clear as to when this will be released."

It wouldn't surprise me that they'd send something to a trade show before releasing it.

@crsimon1 how long have your counters been installed for?

update- i went a found a vadara quartz i like but then learned that quartz cannot be put behind a cooktop or it will yellow. the rep was like ”nope. you will be so unhappy” so now i am back to dekton or nothing else. i also learned that my new miele flushmount cannot be flushed in the dekton as it is 90 degree corners and the risk is too great

nothing is perfect

Excuse my missed up grammar, English isn’t my first language. We just installed Neolith in our new build. Total 5 slabs 🤦🏼‍♀️We haven’t use it yet to tell, but I will admit not to follow any of the recommendations I been reading about in this site 🤦🏼‍♀️. So we mitered the edge, we have a seam in the island ,and there is a waterfall, and also undermount sink, but at least we went with the best fabricator🤷‍♀️. The countertop in the apartment we are renting now is black granite, the owner remodel it 6 years ago, I found 5 chips. Absolutely granite is way more durable and maybe fixable, but I was madly in love with this countertop. I even made a home test comparing Dekton and Neolith and I find Dekton to be better, but I went with Neolith for the look. Pros and cons so far:
Pros: it look fabulous.
Cone: I’m seriously had already 2 nightmares about chipping my countertop in half, and every time my husband call my from the job site I think he is going to tell me someone placed his tools on my counter and chipped it.

@Joseph Corlett, LLC Is it true that quartz installed behind a cooktop will yellow? I’ve had mine for twenty years without a problem.

@flopsycat1 the territory sales rep for vadera said the light colors will turn yellow quickly but the dark colors have no problem . not sure what you have. vadera will not warranty their product behind the cooktop unless it is 6” away which doesnt work with standard countertops and a cooktop

@Melanie Forster That’s so crazy! The Vadara website shows many kitchens with white quartz behind cooktops. Ours is Cambria, looks as good as the day it was installed.

From the Vadara website, one of many.

@flopsycat1 wow! im shocked. they will

say that it is 6” away but it cant be. i was literally at their facility today and then called the territory sales rep to confirm. putting in another call now

thank you! my head is spinning from all this dekton/quartz stuff :)

Too many variables with quartz behind a range to predict if your particular quartz and/or range/cooktop will cause a problem.

What brand of quartz, the type of range and the location of the oven vent. Type of cooktop and cooking style and pan size. Do you cook a lot at high temps above 350F. Do you use self cleaning, which is really hot.

Someone could have quartz for 20 years and have no problems, but someone else could have quartz for 6 months and have a scorched/stained mess.

@chispa

yes you are right. This a quartz issue. Heat. i spoke with the vadara rep who showed me pics just like @User showed. the rep said it is the heat from the oven through the back grates. i am putting in cooktop only so the rep agreed that would be fine. the rep thought it was an oven/range combo i was putting in. I asked about the images on their website and he said those are actual installs and the marketing people put whatever they want up there. he said it will yellow and there is zero recourse as it is all written out in the warranty. this is the case with ALL quartz, but cooktops only should be fine with quartz

@Melanie Forster, I would still keep a large saute pan away from the back burners and just use the front burners for that type of stuff. Better yet, go with an induction cooktop, so you don't have any gas flames that could spread out under a pan/pot on the back burners and get close to the quartz.

@chispa thank you! yes- mine will be induction and the probability that i use more than the 2 front burners at a time would be slim ;)

that being said, i may still go with dekton 🤦🏼‍♀️🤷‍♀️ hoping they come out with their through body veining in the next month or so 🤞🤞🤞

Oooh! the new ones look very nice! So many more interesting options than when i was looking! hope it works out. if you can do an edge like mine i think you’ll be fine. I really do love the complete heat resistance of it.

@lharpie thank you! i will say that with all countertops you take the good with the not so good. i have asked 3 installers what product they love the most and would put

or have put in their own kitchens and they all say ”hands down dekton”. So, with the knowledge of chipping (which will kill me), i may move forward with Dekton 🤦🏼‍♀️🤞

" This a quartz issue. Heat."

Respectfully, no it is not. It's a design issue. I'm sick to death of designer's inability to read and comprehend appliance manufacturer's installation instructions and then blaming a perfectly good product for their failure. It is usually a code violation also.

Follow the instructions and you can have a tissue paper backsplash.

@Joseph Corlett, LLC yes you are correct thank you My goal was to clarify that this is not a Vadara brand issue. it is the requirements for all Quartz

That pic posted of heat damage is from the heat vent/range being too close to the wall. It's right up against the wall. There should be 12 inches between the unit and the wall, or there should have been a Miele backguard installed if there was less than 12 inches clearance. Does not help that the heat damage happened while the oven was being run on a self clean cycle after a recent repair. The counter area designed wrong without the correct installation instructions of the range manufacturer. Then it was compounded when the installer also didn't follow those instructions.

If you think that an improperly installed cooktop isn't going to mark stainless steel or natural stone from heat, you would be mistaken.

@Joseph Corlett, LLC You are correct. I checked with Miele and the induction cooktop has to be 2" away from any combustable materials and Vadara said that is because induction doesn't have heat /open flame like a range/oven gas combo, they said the quartz will have no problem- Miele agreed. So, I think I am going quartz now bc I do like the look of one of their colors more than the dekton one I picked out. The quartz I picked is a bit softer looking to me. Now I get my flushmount cooktop and I cant do that with Dekton or porcelain.. I can also give the edge a shape that will help with chipping and this was big concern of mine. Your feedback and help has been so valuable- everyone's has. Thank you!

@Amy Owen That is incredibly discouraging. If the installer was not certified to install Dekton, can you sue Consentino (is the showroom part of their business or something like ProSource?) for fraud or something relating to a breach of contract?

Anyyone who believes that manufactures enforce training requirements in order to purchase countetop materials is fooling themselves. Your local streetwalker has more integrity; they are in the same trade.

I've been called to repair disasterous Silestone (Cosentino) installations due to fabricator/installer ignorance. I've watched the poo-bah executives at DuPont sell Corian to a non-certified fabricator on a commercial job when that fabricator couldn't get the specifications changed. At least with the streetwalker you get the bright red lipstick.

IMO you read the issues with chipping and still decided to choose that counter IMO it was the wrong choice and now what do you want from us. I have no idea why the choice of fake counter is preferable to real stone IMO if fake is what you want save big $$$and get laminate

@Patricia Colwell Consulting @Joseph Corlett, LLC When Cosentino is under representing the number of complaints AND telling owners that they have a training process so that fabrication is done to their specified standards, this is the manufacturer's problem, not the end-user. IMO

I almost didn't go with Dekton after I read all of these discussions, but I did because I don't like how quartz looks and didn't want to deal with real marble. Any product will have pros and cons. I try to be careful but my heart has stopped a couple times accidentally knocking pans into this....no chips so far. I asked the installers (who are contractors and work with various fabricators) if this stuff chips more than other stone and they said they repair it less frequently than natural stone. I don't know why people have such different experiences with it but I wanted to offer a positive experience. It's beautiful, it's a dream to clean....indestructible, no, but so far so good. Ironically I spent weeks agonizing over my countertop material and it's my cabinets that are chipping. Life happens!

I am a fabricator ... and an engineer. Dekton and the similar products are very hard. Basic material science tells you this also makes them brittle. Because they are so hard fabricators avoid putting large rounds on the edges which is the usual way to deal with a particularly brittle countertop material. A $4500 set of diamond CNC tooling that can create a rounded edge will do 20 or 30 or more typical kitchens will be consumed doing one Dekton kitchen. So now you have a brittle material with only a very slightly rounded edge. This is a recipe for chips.

We have had a Dekton workop for 2 years now and have had multiple chips. the latest one was by a full bottle of wine catching the edge. The bottle remained intact but there was a chip on the edge of the Dekton worktop. We have a very thin worktop profile and I note the pictures further up the thread where there have been no issues are much thicker which might explain its durability. However for a high end worktop the ease that ours chips is simply not acceptable. I would not recommend Dekton and would not buy it again.

They claim Dekton is guaranteed, but "not against chips." So what is guaranteed? We have chips and the countertop is less than 4 y ears old. We thought we were getting a quality product that is guaranteed, but that is not the case.

We have Dekton countertops and backsplash. We have had nothing but problems with it and Cosentino and our fabricator has been terrible resolving our issues. DO NOT USE THIS PRODUCT!!!

Dekton is a terrible product. We have had major cracks and giant chips. A huge gouge out of the of the sink countertop that our fabricator (Crown Marble) want to resolve with glue! Dekton has not responded to the problems and Crown Marble has been a disaster to deal with. They had to replace a countertop (only took 11 months) and left us without a cooktop for over a month while they fabricated a new one. DO NOT USE DEKTON or COSENTINO products. I will be getting the BBB involved to resolve the issues.

We've had Dekton Laurent installed in our kitchen for over a year and have zero chips, zero issues and nothing but praise. We're not careful with out countertops. Our kitchen sink is huge so we use it like a utility sink and have banged all kinds of items on it, pots/pans, tools, plant pots, dishes, mugs, wine bottles, you name it, it's been in or around our sink. Not one single chip. My friend, who has had Quartz installed in her kitchen for as long as my Dekton has several chips on hers. I'm not sure what makes a difference (fabrication maybe?) but our experience has been very different.

I wonder if certain types of Dekton are more prone to chipping than others. We've had Trillium installed in our AirBnB 5 years ago, and no chips or anything, and renters do not care for sure.

Dekton has installation details on their website but fabricators who are not familiar with it treat it like any other engineered stone. You have to use a microbevel on all the edges if you have an exposed edge so it does not chip. You can find the details for how it should be fabricated here: https://www.cosentino.com/usa/professional/technical-documentation/

@mmartine how thick is your trilium please. I'm looking at the 12mm

Cleaning the counter top is a nightmare. You have to scrub it with a scrubbing brush and Jik. Careful you don't miss a spot! Wiping with a dish and soapy solution does not work...I have plenty of chips too.

You have to scrub it with a scrubbing brush and Jik. And don't miss a spot! Cleaning the counter top is a nightmare. A dish swab and soapy solution does not work 😕

@Gill Whittaker What on earth are you doing on you countertops? 😂 A damp dishcloth works just fine for me.

I have to wonder what Gill is doing to their counter too, lol. Or maybe not doing regularly enough, hehe. They could be a spammer too.

I am starting to have doubts on Dekton. I have them installed just over 1 year. noticed discoloration around the sink and had a coffee staing that took 3 days to scrub off on the same slab. Chippings under the sink, in area where there is least risk of being hit by force. theyre minor so did not bother with. but last night when I noticed a 2cm chipping at the edge of the same slab, i am beginning to have doubts about the product. maybe its this particular slab. i have 2 other used as counter top that has more use with chairs banging at the edges and have no problem with those. I wonder how would i go about this. do I go to the installer or straight to consentino?

"I go to the installer or straight to consentino?"

I wouldn't invest much time with either. This is the nature of the beast.

How do I get rid of a stainless steel mark on dekton Marina

@Acadia Craftsman I used to have a white ceramic sink that would get stainless steel marks on it. They would come off with a mild abrasive cleaner like Comet and a scrubby. You could even try baking soda if you have some on hand.

I tried barkeeper's friend. it's a powder form add water to a paste with a little elbow grease it came off but thank you for the comment