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AppliancesRemodelingKitchens
smile872

advantium touch screen - microwave controls?

3 years ago

We went to the showroom today, but they were in the process of switching out areas, so the monogram advantium was not hooked up yet. For those that currently have it (or cafe with touchscreen), what is the fastest way (least clicks) to start using the microwave? Is there a single button to start cooking for 1 minute from the Home Screen, or does it take several clicks to get there (select microwave, then punch in the time, then push start)? I tried looking on YouTube for demos and couldn’t find an answer. We use our add 30 or 60 second buttons a lot right now. Thanks!

Featured Answer
  • 3 years ago

    I called GE right when they opened. They are in Eastern time zone. After listening to what information I should have on hand, I was connected to a live person who spoke English clearly.

    Long story short, my Advantium is currently updated. I was told maybe the air fry feature was not compatible to my unit. He also said it's possible with future updates that could change. In which case it would be automatically updated.


    It's interesting as the unit is not really old from my perspective. It was manufactured March 2021 and I purchased it in 2022.


    Even though I wasn't able to get the firmware update, I was impressed with the level of service.

    Comments (12)

    • 3 years ago

      "what is the fastest way (least clicks) to start using the microwave?"

      One button: Press 'Express' on the main menu. Default time is adjustable in settings.

      Note that there are at least 14 Advantium wall ovens among the Profile, Cafe, and Monogram brands ranging from $2100 to $4100 plus at least six Advantium Over-the-Range ovens between the Profile and Monogram brands ranging from $990 to $2000. Shop carefully and check specs and instruction manuals.

    • 3 years ago

      Thanks. We plan on the 240v, I think the statement monogram, but I the interface seemed the same from at least the cafe and monogram, which are the the two we were looking at.

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    • 3 years ago

      Also, that was exactly the info we needed - great news!

    • 3 years ago

      I have the 240 V Cafe


      The touch screen shows the TIME 8:00 a.m.

      you touch that and it brings up the entire menu

      Microwave, Oven, Speedcook, crisp reheat

      Below that

      Beverage, Cook by Food Type, Cook by Time. Defrost

      Below that

      Popcorn, Reheat, Soften/Melt, Steam cook

      Below

      Microwave Express 30s


    • 3 years ago

      @ifoco: These ovens appear to have been updated. Your menu list doesn't include 'Precision Cooking' but all the 240 volt Cafe Advantium ovens include that as well as 'Express 30s' on the menu below (page 10).



    • 3 years ago

      You mean my oven is already outdated? Or am I in need of a software update?

    • 3 years ago

      The current models shown on the Cafe website are all CSB923*. Is yours one of those? Page 20 of the instruction manual for those models shows how they may be connected to wi-fi but I don't know whether that enables the oven's firmware to be updated. It may just allow remote operation from a phone.

      I'll presume that a firmware update would not add Precision Cooking to older ovens so even a firmware update wouldn't change your oven's menu to appear like those of the CSB923. No harm in trying, though.

    • 3 years ago

      wdccruise

      My model is CSB923 I have been connected to WI fI. I don't need to talk to it from my phone as I am right in the kitchen when I am cooking. :)) Will have to look into it further. Many of the functions are not that relevant to my life. However, if its' available why not add it to the menu. if I can just, in case!.

      Thanks

    • 3 years ago

      I believe they just did an over the air update to their standard oven that added a no preheat airfry option, so they may still add completely new cooking options via software updates!

    • 3 years ago

      According to page 20 of the instruction manual the oven's Settings > System shows the current software version. It would be interesting to know of @ifoco and @S H are running different versions and whether that of @S H is more recent.

    • 3 years ago

      When I get some time, I will call them They used to answer the phone but who knows! If I find out I will get back


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