Conestoga cabinets shipping reliability

3 years ago

If you've ordered Conestoga cabinets, what was your experience like after you placed your order? Did you encounter any delays beyond projected lead times? Were there any errors and if so how quickly were they fixed?

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HU-293145532

3 years ago

We ordered our Conestoga kitchen cabinets during Covid - August of 2021. Cabinets shipped on date given at time of order. Had a small problem with one side panel but a replacement was shipped out within a couple of days. EXCELLENT service. I had a lot of questions prior to placing my order and each question was answered the same day. Quality of cabinets and finish is great. Cabinets went together easily and we have no complaints. We used Cabinet Authority and would use them again in a heartbeat.

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Comments (6)

PRO
Patricia Colwell Consulting
3 years ago
WOW so many things can go wrong with shipping anything , cabinets can be damaged they can be late some might be latr . Why these cabinets ? I do Ikea cabinets a lot but I do not use their delivery service I have a large trailer and I go and pick uip all the cabinets neededfor clients who are not in a city with Ikea the only time I use Ikea delivery is in those cities.
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S Turpie
Original Author
3 years ago
@Patricia Colwell Consulting IKEA doesn't make the types of cabinet that I want, doesn't offer the style that I want, and doesn't use the quality of materials that I want. I have IKEA cabinets right now, installed by a previous homeowner, and they are failing in very predictable ways.
Addition
3 years ago
last modified: 3 years ago
I ordered Conestoga through CabinetJoint in December and received them right on time mid-February. There were a couple small errors (on the part of the person who ordered them for me) that I still have not received the correct parts for in July, but they were mostly decorative and havent interfered with my kitchen functionality. Overall I'm thrilled with Conestoga, I think my cabinets are gorgeous and well made and was able to customize a lot at an affordable price.
mojavemaria
3 years ago
We ordered our Conestoga cabinets through cabinet joint and had great service, they came on time, and a small error was immediately fixed. They are great quality and we are getting ready to order for our sons kitchen soon.
PRO
DeWayne
3 years ago
I deal with shipping on a daily basis. A shipment that is scheduled to leave on July 1 is backordered until July 14, because the plant fell behind due to sick days and callouts. Another shipment that was supposed to leave July 1 is still sitting on the dock, because the trucking line cannot find a driver. One that was supposed to leave June 16, did not leave until June 23, and has been sitting at the terminal to get the trailer unloaded and a new shipment trailer loaded. And now it's the holiday.

Expect delays. Expect damage. If neither happen, be overjoyed that you beat the odds. Things happen. Even minor things can create delays. Never plan to complete any renovation before a hard "having a party" type date. Deadlines create havoc all the way around.