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sfandrew51

Sub Zero Classic French Door Fridge - waiting since Nov 2022

2 years ago

Has anyone out there had better luck getting their SubZero classic fridge? We ordered in Nov 2022, with a delivery date of Nov 2023, which would have been fine since our kitchen reno is finishing then. However, then we were told March 2024, now April 2024. So frustrating! Would love to know how long other people have waited for a similar model, a classic french door 36" fridge. Thank you!

Comments (14)

  • PRO
    2 years ago

    IMO SZ over rated over priced so no help there but I do know appliance delivery is all over the map still. How did you actually finalize and do the rest of the design without a fridge? I will never design a kitchen until all applainces are on hand and for sure now.

  • 2 years ago

    99.9% of those here who actually own, or have owned SZ, have been very happy with their fridges!

    People design kitchens based on published manufacturer specifications all the time. Patricia are you saying you don't start the design until all the appliances are sitting in the clients garage? Having the specs worked just fine for the 2 excellent kitchen designers I have worked with.


    @sfandrew51, sorry you are having these issues. We built during covid and our 42" SZ french door and other Miele and Wolf appliances arrived at the site about 11 months after they were ordered. Do you have a spare fridge in the garage that you can use? Also try asking the appliance store for a loaner, as that worked for some friends who were waiting for the Cafe line fridge during covid.

    sfandrew51 thanked chispa
  • 2 years ago

    We had the same experience and waited more than a year and a half (I can't recall the exact dates off the top of my head). It was just delivered two weeks ago which was actually sooner than the most recent projected date they gave us. They just call one day and said it was ready! We do not have the french door model but did want an ice maker and water dispenser which caused an additional delay.

    sfandrew51 thanked K Maria
  • 2 years ago

    K Maria... had we known I would have chosen another brand. I do have a 'basement' fridge to use in the meantime but just so disappointed in Sub Zero's ability to deliver.

  • 2 years ago

    Hang in there. I love my SZ.

    Here is a link to an ongoing thread about SZ delivery timeframes that may be helpful. A post today reported a delivery scheduled for next week for a Aug. 2022 order. No idea if it’s the same refrigerator model as yours.

    https://www.houzz.com/discussions/6241474/sub-zero-wait-times-what-are-you-hearing

  • 2 years ago

    We ordered ours in September 2022 and it arrived in September 2023 - an entire year. (Was originally promised for delivery 7/23.). We are still waiting for the dairy compartments to arrive!

    sfandrew51 thanked Gretchen
  • 2 years ago

    I ordered a SZ 42” French door on Oct 2022 and was told it would be 1 yr. SZ pushed the date out to March 2024 and now we’re being told May 2024. That’s 19 months!!!!
    Anybody know what is the hold up now??

  • 2 years ago
    last modified: 2 years ago

    We ordered a classic SZ fridge in Oct 2021 and received it in December 2022. I would think it would be faster now post covid. Sorry about the delay but I think it will be worth it for you. We decided on a SZ because our old kitchen had a 1984 SZ that was still working well. Maybe people used to be able to install a kitchen after appliances were there, but I don't think that really happens anymore. That would have caused a 12-month delay on our construction! Just double check the measurements -- trust but verify. :)

  • 2 years ago

    Good advice! Thanks

  • PRO
    2 years ago

    You wait,

    Sub zero has exacting quality standards, it is worth the wait.

    While they do assemble in the USA? Plenty of parts, computer chips come from other places.

    Computer chips? Yup......an ongoing issue for lots of product.


  • 2 years ago

    “Computer chips? Yup......an ongoing issue for lots of product.”


    The chip shortage doesn’t even start to explain the Sub-Zero problem. Largely the appliance chip shortage ended a year ago. The current chip shortage is only for new chip design. It takes a pretty long time to retool for a new chip (about six months), so traditionally a large portion if a factory will be offline for production because of retooling for new chip design. Currently, there is a backlog for new chip design, but there really isn’t a shortage for existing chips.

    Sub-Zero is having capacity problems. They are taking deposits for orders they can’t deliver in a reasonable amount of time. They are a good product but that is a suspect practice.

  • PRO
    2 years ago

    There's a lot of cooling available in the wait - saleable when you get yours.

    You wait. Because if the product were not worth waiting for, not so incredibly reputable with regards to quality , longevity all? ? It would be at your door in a week.

  • 2 years ago

    I read people are waiting for the dairy compartment on the SZ 42” french door classic fridge. Mine is being delivered this week. Where is the dairy compartment located so I will know if I received it or not? TY!

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