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nskeca

Quartz Chip Repair

2 years ago

Quartz chip- counter place who installed says $300 to repair. Is that reasonable?

(Here are 2 pics of the same chip)



Comments (17)

  • PRO
    2 years ago

    IMO you either get it repaired or leave it. I would ask to see some repairs they have done for sure . Maybe ask for a piece of your counter and make a chip and let them show you how it will look. IMO a bad patche will only make it worse .

  • PRO
    2 years ago

    It is reasonable if you're given a money back guarantee.


    You should consider reprofiling your edge to more rounded. The chip would be nonexistent, not repaired, and would be less likely to happen again.





    nskeca thanked Joseph Corlett, LLC
  • PRO
    2 years ago

    Leave it alone. Call it life: ) I had to squint to see it.

    nskeca thanked JAN MOYER
  • PRO
    2 years ago

    As usual in these types of issues Joseph is right but it will not be cheap and I agree it is life .

    nskeca thanked Patricia Colwell Consulting
  • PRO
    2 years ago

    One of my fabricators charges just $200 to show up for the repair.

    nskeca thanked The Kitchen Place
  • PRO
    2 years ago

    A plumber charges about the same to show up at your house too. More than half of the fee is the mobilization charge.

    nskeca thanked Minardi
  • 2 years ago

    @https://www.houzz.com/professionals/kitchen-and-bath-designers/the-kitchen-place-pfvwus-pf~1862368112 they said it is a 30 min repair, and a half-hr each way.

    Hope the $300 is worth it. $200 sounds better! We called another local place who said best to go with who installed it.

  • 2 years ago

    @https://www.houzz.com/professionals/general-contractors/joseph-corlett-llc-pfvwus-pf~848525206 any idea the cost? Assume perimeter would also have to match the island if we did this?


  • 2 years ago
    last modified: 2 years ago

    My quartz is Cambria. Cambria recently sent a repair tech to my home to repair a chip free of charge. The chip was on the edge of the sink.

    I first called the designer I purchased the quartz through, she blew me off "What do you want me to do"? She would send someone to evaluate for $250 but he/she would not be a repair person.

    I called the stone yard she sent to pick out the slab and they were great. Gave me a number in Minnesota to call and the gentleman was extremely helpful. He set up the repair appointment and kept me up to date on everything.

    Cambria was installed in 2013.

    nskeca thanked jck910
  • 2 years ago

    @jck910 that is amazing!

    Ours is Vector Stone. I called them and they said they dont have a warranty? So i called the supplier/installer that our designer got it from and they are saying $300 to come out and repair. Wouldn't there be wome warranty somewhere? it has been exactly 2 years…

    Happy for you it worked out!

  • PRO
    2 years ago

    There has never been a warranty on quartz or granite for chips that I'm aware of. With custom made tops there are two warranties:


    One for the material and one for the installation/fabrication.


    Chips and cracks are not covered under warranty because they usually happen due to tops being hit with something. Chips don't magically appear. Cracks CAN be covered if it was due to poor installation....but that warranty is the installation warranty so the fabricator is responsible, not the material manufacturer.


    Material warranties usually cover flaws in the material...but that RARELY happens.


  • PRO
    2 years ago

    "I first called the designer I purchased the quartz through, she blew me off "What do you want me to do"?"


    She specifies an eased edge which is much more prone to chipping, then bears no responsibility when it chips?


    This is my shocked face.

  • 2 years ago

    Hmmm...so an eased edge is still vulnerable to easy chipping? What edge is recommended - bullnose?

  • 2 years ago

    " What edge is recommended - bullnose? "


    The rounder the better. Eased is about the easiest and worse for chipping.

  • 2 years ago

    Millworkman: thank you for the answer; not the one I wanted but the honest one I needed.

    Jan Moyer: Hahahaha! Perfect response!

  • PRO
    2 years ago

    To my mind? You do the edge that works with the style of the kitchen.

    I can tell you when I would do a bullnose, or an ogee in a shaker, or slim shaker kitchen. It's this side of never.

    I wouldn't do straight ease/polish in a french country kitchen of late ninety variety with crystal chandeliers: )