Countertop install

last year

Hello,

I am seeking advice. I have a new build that is at the point of countertop installation. The material is quartzite. We went with a company my contractor recommended, they do cabinet production/install and material fabrication/install. I worked with one of their designers on staff. I did not sign off on any template plan, all I kept hearing is that we had enough material to do what we wanted.

My questions are about the quality of install. My pictures show one seam that is in front of/behind the sink. This seam is dark, catches the eye. Is this something that can be fixed?

Another question is about the installers adding a 3” slab of counter to make the correct length of counter. This area is to the right of our rangetop. I never heard anything about this which makes me believe it was an install error.

Does anyone have advice on what can be done here? We have a meeting scheduled with our contractor and the owner of the fabrication company. Would like to know if refusing to pay for this until it is rectified is appropriate. Thank you very much in advance.

Featured Answer

PRO

Joseph Corlett, LLC

last year

You could eliminate the front seam with an apron front sink which could be retrofitted.

"Would like to know if refusing to pay for this until it is rectified is appropriate."

Absolutely and unfortunately it's the only language they understand.

Many times when they miss a piece by 3" exactly, someone read a tape measure upside down, mixing a 6 with a 9.

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Comments (8)

OC Kitchen
last year
last modified: last year
I will let the professionals comment on the seams. But that last picture with the added 3 inches is a hard no for me. Defintiely looks like a mistake or like they ran out of material. Either way, I would not find that acceptable.

Also, I know you didn't ask about this - but in the last picture, are those holes in the cabinets for knobs? If so it surprises me that those two cabinets don't open from the center. Not both going the same way.
jrinn33 thanked OC Kitchen
chispa
last year
Hard no for the added on strip. Definitely a fabricator error. What happened to them telling you you had enough material? Obviously they didn't.

The edges of the sink seam look a bit jagged. They probably weren't using fresh/sharp blades. They should be able to clean that up a bit.

Some of the fabricators that help out on Houzz will hopefully give you some of the correct wording to use with the fabricator and builder to get them to make some improvements.
jrinn33 thanked chispa
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chicagoans
last year
last modified: last year
Like the above post, the 3" added strip is bad. It doesn't even look like the same color so it looks like they ran out and used another slab from a different lot. Hoping a fabricator or other pro chimes in, because it also looks like the discoloration along the seam could be from adhesive, but not sure.
jrinn33 thanked chicagoans
jrinn33
Original Author
last year
Thank you all for your responses, I really appreciate it!

OC Kitchen, those are holes for knobs. The cabinets are individual and do not open as one big cabinet. The orientation of door was recommended to open towards the range top (hope I described that accurately).
PRO
Joseph Corlett, LLC
last year
The seam looks contaminated to me; like someone rubbed a dirty fingertip over it. See if they can poultice it out and pretty it up some.

The add-on is a no-go and a do-over. Nonnegotiable.
jrinn33 thanked Joseph Corlett, LLC
jrinn33
Original Author
last year
Thank you @Joseph Corlett for the information. The switching 6 for 9 makes sense and might be the exact reason we are in this predicament. I already have an undermount Elkay quartz sink delivered, but I will keep the apron front sink option in mind if they can't get the seam line to lighten. Thanks so much!
millworkman
9 months ago

HU-410963435 , year old post and should long ago been resolved.