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lynemosley

Advice needed. Cabinets Crown Molding Color

last year

Much needed advice here. My kitchen contractor showed up at my house with the wrong crown molding color. It doesn't match the cabinets. I'm not sure if they painted the cabinets with the color sample I selected which is BM White Dove. Anyhow, he then left with a painted toe kick sample which matches the cabinets to have the crown molding repainted. Weeks later, he now shows up with AGAIN non matching crown molding color. I verified for a match indoors, outdoors, lights on l, lights off. No match! His options were to remove the crown molding from our design or to repaint for a third time. 😡 I don't understand why it's so complicated to match a paint color. Or maybe my eyes are playing tricks on me. I don't know what to do at this point. Plus, this kitchen reno has been dragging for 9 months!

Comments (19)

  • last year






  • last year



  • PRO
    last year
    last modified: last year

    Is the manufacturer cabinet company not furnishing the molding? The GC isn't sourcing it from somewhere else, or trying to 3rd party site color match a factory finish?

    Or were the cabinets site painted with an oil based paint, which yellows? Or an modified oil base trim paint, Like Advance or Emerald?

  • last year

    It's actually the cabinet maker. He has a painter. He dropped off the cabinets at the paint shop. I don't know what type paint is used. The cabinets were painted first and the crown molding was painted much later. I don't know why they didn't paint everything all at once. Now I'm starting to wonder if they are trying to 3rd party site color match as you mentioned. 🤔

  • PRO
    last year

    So to clarify the cabinets are custom? No final check until he matches. I suspect he ran out of expensive Italian conversion lacquer at $100/ gallon and is trying for good enough from a paint store since it won’t be touched. But I’m just guessing.

  • last year

    My cabinet maker painted the cabinets, cove and any other parts, in his shop, all in the same cabinet paint, that was color matched to BM Chantilly Lace. Everything matches perfectly.

    Don't settle.

  • last year

    Send it back for a third time. No need to cave in because of someone else's mistakes. Sorry this has dragged on for so long. They are probably hoping you are so sick of waiting that you will say, ok I'll just take what you have. They made cabinets and toe kicks correctly. The need to make the crown correctly too. Make no more payments to anyone for anything until you have the correct crown color and it is correctly installed. (I refused to pay my GC when my cabinets were not installed correctly. He didn't install them. One of his subs installed them. Let them fight it out and make it right.)

  • PRO
    last year

    FInd out what they finished it in. Because if they used something like Advance, the stuff already in your home has probably yellowed, and will never match a fresh batch. And if it's actual pro grade cabinet finish, they may not want to buy another $200 gallon to finish off the job, and are trying to stretch some dregs out. Which never works.

  • last year

    " I suspect he ran out of expensive Italian conversion lacquer at $100/ gallon and is trying for good enough from a paint store since it won’t be touched. But I’m just guessing. "


    Sounds like the correct guess to me @HALLETT & Co.

  • last year

    Professionally painted cabinets get yellow this quickly? What is my best option then? They would have to repaint the cabinets and crown moulding? I Also noticed paint cracking right away after installation. I notified the cabinet maker immediately



    after noticing. He then said they will look at it. 2 months later, they still haven't done a thing about it.

  • PRO
    last year

    What's the story with the cabinets?

    They look like they were refaced where thin wood (or plywood/mdf) was attached then routed and the corners were not cleaned up. That would explain why the cracks are away from the corners.


    The finish also looks bad. It should be smooth, not bumpy.

    Ask what finish was used -- the exact products and process.



  • last year

    @HALLETT & Co. I think they made real cheap cabinets. It doesn't seem to be a solid piece of wood. I can't tell for sure but I think they used layers of plywood. I have a cut piece of the toe kick. Or, the paint job is terrible. And, yes, we still owe a final payment.


  • PRO
    last year

    Toe kick is almost always plywood so I won’t diss them based on that but the weird cabinet construction and inability to match color is odd.

  • last year

    @PPF, yes the patches on the ceiling need to be repainted. The subcontractor did a horrible job with holes repair. My handyman had to squeeze us in last minute notice to do the repairs the right way. Painting will be done later.

  • last year

    @PPF., those cabinets are new. So I can only assume that it's terrible craftsmanship. Cracks were there on delivery day. I understand that cracks will occur but, it's strange that they are not at the seams.

  • PRO
    last year

    Could you go back 9 months and give an overview of what's happened.

    I'm interested in the cabinets specifically, and the project in general.

    If the tops are not on, post a few images showing the base cabinet construction from a more top down view, and one from the inside looking at the edge like the arrow shows.

    Does your contract contain any specifics on the cabinet construction/materials?

    I'd like to understand how this was assembled.




  • last year







    @PPF., this is what I have before countertops were installed. The last picture is an upper cabinet. The cabinet maker is a local business, not a big name one.

  • PRO
    last year

    Thanks for the pictures.


    The cabinetmaker is a hack and you have been taken advantage of.


    As you said above, it's terrible craftsmanship.


    I'm certain you want to to wrap up this project, and probably do not want to fight this, but to me, those cabinets are unacceptable.