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lucillle

eBay Fake Tracking Number scam

2 months ago

Just learned about this one (because of an Ebay purchase). Buyer buys and pays for an item. Seller does not send it, but when buyer opens an Ebay case, seller furnishes a fake tracking number and gets to keep the money.
Ebay apparently tracks to the city, not the exact address, and closes the case in the seller's favor because of the fake tracking number.

One can appeal by getting letters from the carrier but it is a long and cumbersome process. And it is apparently getting more difficult to talk to a person at Ebay.

Fortunately in my situation the seller just didn't send the item and I got refunded, but along the way I heard about this scam so I thought I'd make a PSA.

It was recommended to me to be very careful with sellers that have no previous seller history as a way to help avoid this scam.

Comments (13)

  • 2 months ago
    last modified: 2 months ago

    I hadn’t heard of this, thanks for sharing! I had a recent Ebay experience that went terribly wrong, luckily the seller (who has been selling for decades) was beyond amazing and professional about it.

    “It was recommended to me to be very careful with sellers that have no previous seller history as a way to help avoid this scam.”

    Great advice!

  • 2 months ago

    Thanks Lucille - that is not good news but a great warning! Appreciate it very much!

  • 2 months ago

    I would just like to say thatI am so sick and tired of scams oand scammers. Not a day goes by that I dont have to delete an email or text that’s trying to bilk me. Lately its been invoices for Geek Squad and Norton. I know immediately that they are scams , but out of curiosity I check the email address it came from and its some bizarre combination of letters.

    Just finished reading an article in the NYT recommending never sending checks through the mail, and if you must, write the check with a gel pen and take it directly to the post office, not a mailbox.

  • 2 months ago

    Hmm, I'm not so sure.

    I had a case a few months ago of a seller who listed a product, supplies of which they hoped would be coming in, but didn't arrive as quickly as expected.

    I filled out a quick claim and had a refund in hours. No need to speak to anyone.

  • 2 months ago

    ^^^ So? Is that some sort of proof that what Lucille posted never happens?

  • 2 months ago
    last modified: 2 months ago

    No and not intended to be. My experience was one where it might have been easy to jump to the wrong conclusion that something nefarious was going on (on the part of the seller) and start slinging incendiary words.

    The story I got from eBay with the reversal was that it was a new seller (note that) who thought it was okay to sell something not yet in their hands and ready for shipment. Who, after experiencing a delayed dellvery receipt of their own, simply waited and didn't understand the need to contact me.

    I spoke up after a month, jumped to no conclusions prematurely, and had a positive experirence. I found a different way to buy the same item (from the artist's merch page, as it turned out). More expensive but I received in one week.

    Some get prematurely excited and like to sling around inflamatory internet clichés too much without really knowing what something is or isn't. Remaining calm and watchful no matter what is a better approach. I don't think offering "warnings" from a personal experience that may have been misunderstood, or from an untrustworthy third party source, helps anyone. There's too much scare mongering going on.

  • 2 months ago

    Totally different scenario and there’s no reason to use it as some sort of experience or example that others are jumping to unnecessary conclusions.

  • 2 months ago
    last modified: 2 months ago

    You can reach your own conclusion, my experience was indeed different - no need to speak to someone in person, no need to do more than bring it to their attention by filling out the appropriate sectiion on a webpage.

    And, I assumed nothing nefarious was going on. I recommend that approach as everyone's default assumption.

  • 2 months ago

    Ok. Good for you.

  • 2 months ago

    Thanks. Good for you too.

  • 2 months ago

    Thank you! Glad you see reason.

  • 2 months ago

    Sorry, you seen to have misunderstood.

  • 2 months ago

    I haven’t misunderstood anything.