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janice_bachmann

Ordered these; they arrived today and are not what's depicted.

12 years ago
I ordered these sconces back in March. They arrived today and the bases of the sconces are not the dark antiqued copper depicted in your photos. Rather, they are a shiny copper that is featured with some other Meyda sconces. We are very disappointed that six weeks and almost $600 later, we have not received the product we ordered. We would like to return these sconces. I'm happy to send you pictures so you can see the difference between what is represented on your site and what we received; just tell me where to send them. Please let me know the process for sending these back for a refund. I will also be contacting the Meyda Company separately to express my disappointment. Thank you.

Janice Sindoni
Meyda Lighting 99641 4"W Tuscan Vineyard Etched Grapes Wine Pocket Wall Sconce · More Info

Comment (1)

  • PRO
    12 years ago
    Hello Janice,
    We regret to hear you had an issue with your order. We have already contacted the manufacturer with the pictures you have provided and we are diligently working to resolve this issue. We take pride in our customer service and we are here to help. We will continue to keep you updated regarding your order. Thank you for your patience and cooperation.