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Awards
Best of Houzz 2025
Category
Business Details
Business Name
LaCantina Doors
Phone Number
(888) 221-0141
Website
Address
1875 Ord Way
Oceanside, CA 92056
Followers
771 Followers
Services Provided
Door Sales
Custom Exterior Doors
Custom Interior Doors
Exterior Door Installation
Sliding Door Installation
Custom Folding Doors
Bifold Doors
Folding Patio Doors
Custom Retractable Screens
Multi Slide Doors
Sliding Doors
Swing Doors
Areas Served
Nationwide
Credentials
this really is an incredible door, we love it and the guys at La Cantina are the best ever. totally transformed our living space !Read Full Review
77 Reviews for LaCantina Doors

Thank you for sharing your experience. We’re truly sorry for the frustration this has caused during your remodel. A latch cutout that far off‑spec is not the level of quality we stand for, and it should not have passed inspection.
We understand how disruptive it is to have your project paused, especially in the middle of summer, and we’re working to support the resolution as quickly as possible so you can move forward with your remodel.
Please reach out to our customer support team directly at info@lacantinadoors.com and include your order number or case number if available. We’re committed to making this right and helping you through the next steps.

Keep enjoying the view! (And if you feel like sharing it, you can email a photo to marketing@lacantinadoors.com with your Instagram handle and we'll share it for the world to see!) Cheers!

I'm so sorry to hear that you're unhappy with your LaCantina experience. I know you've been working with our Customer Service group and the Dealer where you purchased your LaCantina Doors and they are doing everything they can to make it right for you. We appreciate your feedback and apologize for your inconvenience.

I am sorry to hear that you are having issues with your LaCantina Door. I'd love to try to make it right. Please send me a direct message and I'll see what I can figure out for you.
ncousar@jeldwen.com

Or, you can DM us your contact, location and order info and we can have someone reach out that way.
Thanks,
LaCantina Marketing

I am so sorry to hear that you're having issues with your LaCantina Doors. Happy to try and help. Can you email me with your dealer/installer information, location and contact information? I'll work on getting you a solution ASAP.
Thanks,
Neely
ncousar@jeldwen.com

Glad that Josh and the team were able to get you taken care of.

I am sorry to hear that you are not 100% satisfied with your LaCantina Doors. It is my understanding that a solution is currently in process. Please feel free to reach out to me directly, ncousar@jeldwen.com if the solution is not to your satisfaction.
Thanks,
Neely

Best,
Benjamin Woo
Marketing Director

Thank you for the positive feedback and comments. We appreciate your support and business.
Benjamin Woo
LaCantina Doors

Benjamin Woo
LaCantina Doors



Thank you for the positive feedback and comments. We appreciate your support and business. We love the images you provided! Let us know if we can be of help on any upcoming future projects.
Benjamin Woo
LaCantina Doors


Best Regards,
Sara Healy
LaCantina Doors


Thank you for the positive feedback and comments. We appreciate your support and business.
Sara Healy
LaCantina Doors

Thank you for the positive feedback and comments. We appreciate your support and business.
Sara Healy
LaCantina Doors

Thank you for your feedback. Our top priorities are to produce high-quality products, exceptional customer service and on-time and accurate delivery, so we are sorry to hear your experience with LaCantina was not to your standards.
Unfortunately, accidents do happen, and we are sorry you received a damaged door, but we did try everything possible to resolve the issue in a timely manner. Our Sales Director, Customer Service Director and Quality Control Manager all got involved and offered several solutions regarding your order, but they were all denied. In fact, not only did our dealer reorder the panel that was damaged at their cost, but they also credited you back your money for the entire order.
Regarding the “different color” issue, our Sales Director and Quality Control Manager measured the panel with a spectrometer device to determine the color and in addition, the paint batch was from the same formula used for your original order. The American Architectural Manufacture Association (AAMA) sets the standard for tolerances in paint and we were within range of approved paint colors with your batch type.
It is also our protocol and agreement with our dealers to only fix the damaged panel(s) rather than the entire system. Only one of your panels needed repair, so we only needed to fix one panel, not your entire system.

Thank you for your business and your positive review.
Best,
Sara Healy
LaCantina Doors

Thank you for your positive feedback and comments.

Thank you for your positive feedback. We appreciate your support and business.

Thank you for your positive feedback. We appreciate your support and business. Please let us know if we can be of further assistance.

Thank you for the positive feedback and comments. We appreciate your support and business.
Sara Healy
LaCantina Doors





Thank you for the positive feedback and comments. We appreciate your support and business. We love the images you provided!
Sara Healy
LaCantina Doors

Thank you for the positive feedback and comments. We appreciate your support and business.
Sara Healy
LaCantina Doors

Thank you for your feedback. We are sorry to hear that your order was not received as expected. We assure you that your order is very important to us and our top priorities are producing high-quality products, providing exceptional customer service and on-time and accurate delivery. I have followed-up on your order and confirmed that a replacement piece was produced and shipped within six days of your dealer contacting us. Please let me know if I can be of further assistance.
Thank you,
Sara Healy
Marketing Specialist

Thank you for your feedback. LaCantina’s top priorities are providing exceptional customer service and high-quality products. I’m sorry to hear that you did not experience either of these during your project in April of 2015. In this situation, it appears the wrong window was manufactured; however, we did try to correct this issue and provide you with the correct size. Unfortunately, manufacturing mistakes do happen, but we’ll always correct the issue and in a timely manner. It’s been a significant amount of time since your project was completed, but if there is anything we can do to reconcile the matter, please let us know by reaching out directly.
Thank you,
Benjamin Woo
Marketing Director

Best Regards,
Benjamin Woo
LaCantina Doors


Thank you for your feedback. LaCantina stands behind our product 100%. It is our top priority to provide a high quality product and exceptional customer service. I’m sorry to hear that this was not your experience.
We've looked into the matter and have received word that you have been in contact with our customer service department and you have received the weather stripping material that was requested. Please let us know if we can assist you any further.

Thank you for your feedback. I’m sorry to hear your LaCantina Impacted Rated Door System was not functioning properly. It sounds like there was an issue with the installation rather than a design flaw.
We have followed up with our Customer Service Department and they have informed us that the dealer has completed a full reinstall of the product and you are now pleased with the performance. Is there anything else we can assist you with on this matter.


Thank you for you continued business and brand loyalty . We look forward to providing you and your customers the best products, service and support possible.










We're surprised and sorry to hear your experience was less than ideal. The feedback we typically receive from consumers and installers alike is that our products stand out from the rest in term of value, quality and performance. Additionally, installers who have
experience installing large opening products and or other folding doors consistently compliment us on the installation resources available, quality of materials, and overall ease of installation.
In regards to potential water infiltration, our doors have been tested in laboratories designed specifically to test door and window products for air, water, and structural performance. They have also been installed in field applications exposed to extreme weather. In both conditions, our doors have proven to be extremely effective in keeping weather out.
We offer 2 different screen solutions that allow you to enjoy fresh air and natural ventilation while keeping flies, moths and other insects out. One of our screens is offered in a retrofit option as well for doors systems that have already been installed.
Thank you for your posting your feedback and concerns. If you have any questions. additional feedback or would like to speak to us personally, feel free to contact us at 888-221-0141. Our goal is to provide the highest level of customer service and satisfaction.
Benjamin Woo
Marketing Director
LaCantina Doors
















Frequently Asked Questions
We published these FAQs to your profile. It may boost visibility in AI-powered search results, like ChatGPT, to help homeowners find you faster.
We definitely install exterior entry doors, including custom exterior doors. We specialize in creating large open spaces with our comprehensive range of products, ensuring quality and performance for your home's exterior. Let us help you find the perfect solution.
Yes, we specialize in installing sliding doors, multi-slide doors, and folding patio doors. Our expertise is in designing and manufacturing innovative systems that create large open spaces, enhancing the connection between your indoor and outdoor environments.
Absolutely! We design and manufacture custom-sized doors, including custom exterior, folding, and interior doors. Our goal is to create large open spaces tailored to your specific needs and architectural style, ensuring a perfect fit and seamless integration.
Yes, we install interior doors, including custom interior doors. We ensure a complete and perfectly matching door package across our product line, utilizing the same signature narrow stile and rail profile for a cohesive and elegant look throughout your home.
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177 Comments