Level One

In April 2018, Level One Design Studios, LLC was paid a $3,781.00 deposit for new windows, associated demolition and installation at my home. Since then, the company owner Joseph Parker informed me in a phone conversation that Level One Design Studios, LLC never ordered the windows and that he “did not know” where my money was. As of the last week of September 2018 when I am writing this review, they are not responding to my emails or phone calls. They deposited my check and took my money; however they have not provided me with the product or service I paid for. I would not want to see anyone else victimised by this company so I certainly do not recommend them.

I am a window snob. I don't know what it is, but I love historic windows with blurred glass and different configurations (and definitely wooden sashes). So when I was told I had to replace the old windows of my house because I was renovating a large majority and, therefore, had to bring everything up to code, I was pretty disappointed. Then I found LevelOne and Windsor Pinnacle. I have to say, not only do I love the windows, but am glad I was forced to replace them! LevelOne provides a great product and support.

LevelOne continues to exceed expectations. They offer personal service that is unmatched in the field. They continue to raise the bar when challenged to provide a custom solution for window and door products and installations. Highly recommend them for your project needs.

Level one did a great job!! I was wanting a serve through window for my bar, and they found me exactly what I wanted! Great communication and installed on time! We highly recommend Level One.

A window is a window; every big and small box store has them and installs them. They come in different sizes and shapes. You pop them in, cover them up with window treatment and have to wash them every so often. Wait! When they unloaded the truck from Level One Design Studio I realized….seeing is believing, there is true beauty in a Windsor Window. Once I saw the quality of the wood windows and French doors, met the managing partner Patrick Dinneen, and watch the installation process I became very aware…there is a difference. From the first site visit to the impressive personal greetings by the installation team I felt their attention to detail refreshing. In today's competitive environment, "going the extra mile" is not associated with many companies much less found in the hectic world of windows. One great quality about Level One is how close they tie themselves to the customer. They genuinely care about achieving the customer’s building goals while exceeding the customer’s expectations. Family, friends and neighbors come by to check on the progress of the new house, the comments are all about how the windows made an amazing architectural statement. Everyone keeps asking, who did your windows? Truly a great customer experience. The best recommendations are the easy ones...exceptional companies do not need to be recommended.