LineWork Development

Eric and his team did an amazing job on my mother’s ADU. It turned out better than we could have imagined and every guest that comes to visit has nothing but great things to say about how functional and attractive the space is. He has also done some work on our house and was very responsive and performed quality work. I would and have recommended him to several friends.

Avoid Line Work Development unless you have a lot of patience and a good lawyer. He is currently under investigation with the CA State License board for multiple violations on our kitchen and bath remodel. He walked off our job after billing aggressively for work that later needed to be completely demo'ed and re-done by a more reputable contractor. He has refused to refund any of the money, even for work we later found out was not performed. Here is a short recap of my experience with Eric. 1) Line work development was hired to perform a remodel of our kitchen, guest bathroom and master bathroom. There were numerous issues that came up during the construction process. The final issue before termination of our relationship with Line Work was an amateurish, extremely poor tile installation in the guest bathroom shower. The tile work in the guest bathroom was performed by an unlicensed sub-contractor. The tile work on the shower wall in the guest bathroom was not installed flush, the tiles were jutting out at all angles. The floor tile was installed uneven, at an angle to the shower walls. We had multiple independent people evaluate the installation, including other tile installers and the tile supplier. They all agreed that the wall and floor tile needed to be completely removed and re-installed. Eric declined to do this work. He agreed to replace the tile material and demo the room, but walked off the job after the demo leaving a mess. 2) Line Work Development advised us that permits were not needed for this project and that he would work un-permitted. After Linework walked off the job and we started with a new contractor, we learned this was not the case and got all the required permits for the job. The city inspector found that the bathroom design and construction did not meet California code, the fan was installed to vent into the attic and the new electrical work was not performed to code. This required that we demo the entire project (kitchen+bath) back to the studs, essentially starting over. So everything we paid Eric for went to the landfill. 3) Other issues: Eric installed the wrong size windows in the kitchen, even though he framed for the correct size. He tried to convince us to keep the windows, saying the give the kitchen a "Tuscan look", but after some back and forth, did end up fixing the windows. However, due to all the frame retrofits for the smaller windows, the new windows were installed off center and eventually had to be re-framed by the new contractor.

Eric and Linework Development do a great job in making sure a job is done on time and will goes the extra step to make sure that you feel heard. Eric is very responsive to my calls and emails; he usually gets back within a few hours if that. I have a very positive experience with him and would definitely recommend him to all my friends and family because he charges fairly and knows what he is doing!

Don't be fooled by his well-showered demeanor. I would give this contractor negative stars if I could! Beware when corrections need to be made and Eric is nowhere to be found after promise after promise. Eric and his team walked off my job designing and constructing a back house. This after being significantly behind in the construction schedule. He left the job an unfinished mess. 1. He created drainage problems in my back yard and on newly poured concrete causing puddling that jeopardized the foundation stem wall of my primary residence. 2. Peeling, cracking exterior trim: His crew did not prime the exterior wood trim causing the paint to peel because of expansion and cracking due to moisture intrusion. 3. HVAC: The back house had two separate living spaces and he was contracted to provide a dual zoned HVAC system. He put one thermostat and return in the upstairs unit. Nothing except for a vent in the separate downstairs rec room, which meant that when someone ran the ventilation system upstairs, it would just randomly run downstairs! He argued and argued that everything was perfect until I asked to work with his sub separately. That was when I found out the he regularly hired unlicensed handymen to perform as a subcontractors on my job. This was for licensed trades such as HVAC, tile and wood flooring and plumbing (suspected, since the plumber installed drainage pipes going uphill-which btw Eric thought was completely acceptable). 4. Unpainted/unfinished construction: Eric's team left the job looking completely messy with unpainted steps and curbs that he "promised" he would take care of later. Today after the most recent rains, I found out the structure is leaking into the downstairs from the upstairs balcony! I called him and he said it wasn’t his problem!! The only way I got compensation for the first four items was by reporting him to the California Contractor’s License Board and then winning an award against him through mandatory arbitration. I may have to report him again to be reimbursed for the faulty waterproofing that he did within the building itself. Word of advice, allocate plenty of hours of your personal time for legal wrangling if you work with this contractor in case you find that the quality of his construction is not what you thought you paid for!

Linework gave excellent suggestions and made our space more liveable and efficient. They were able to source custom hardware such as wood trimmed patio doors and rail doors for optimal function and style. They have a true passion and vision for these projects.

We wanted to renovate our kitchen and create an open floor plan. We spoke to a few contractors and designers, but felt that Eric Lin truly listened to our desires and made sure to explain all possible options and limitations that could affect our project. We are so glad that we chose Eric and his team. LineWork has a trustworthy, courteous and hardworking group of craftsmen. They are very professional, patient, attentive to detail, and are incredibly responsive to questions. The whole process was smooth and far exceeded all our expectations including completing the project ahead of schedule. Eric has made my family very happy and proud of our new kitchen. We would use his company again and recommend Eric without reservation.

We feel so lucky to have worked with Eric over the last year. He designed and built an apartment above a two car and one car garage for us into a slope with retaining walls complete with a driveway in Pasadena. The project was completed as expected (better than expected!) but his personal character brings him over and above the best builder we could have hoped for. He is respectful, hardworking, and honest, with a good eye for design and details. At any point if we brought up any questions or issues he was very reasonably accommodating, communicative, and extremely easy to work with: We consistently had the impression that he was looking out for our best interests in that he would tailor his guidance and advice to us knowing that to some extent we had a limited budget and did not always understand the full impact of all the design decisions. He was frequently present to check in on the project and drop off materials. We enjoyed seeing him around and going tile shopping together. With the project, he was more meticulous than we knew how to be— I can think of a few instances when he had things redone because the original work did not meet his standards. His paperwork is very neat: he provided us with a timeline, material estimates, a good contract, receipts and change orders along the way and timely invoices. The project came in within budget. (He offered us access to an online tracking system so we could get more detail on each phase as the construction progressed, but we did not sign up for this). It was a huge relief to have someone that gave us so much peace of mind for our first large project. We highly recommend and appreciate Eric and the LineWork Development team.

Eric is reliable, creative and employs a host of good, trustworthy tradespeople who know what they’re doing and who are incredibly neat and professional. Six months after my bathroom had been completed and my checks long cashed, a small issue arose. I called Eric and he responded immediately and fixed it. He stands behind his work. After hearing nightmare stories from friends about contractors, I consider myself luck to have found Eric.

Eric is great to work with. He is a creative designer and high quality builder - our project came out well above our expectations and we will be enjoying our home for many years to come. You can see the results in Gainsborough portfolio.

LineWork Development transformed my little old kitchen (see "Occidental" oi their portfolio). I met with three firms and selected Eric to do my kitchen, pantry, and laundry room renovations. Eric was responsive, and competitive, and provided a detailed proposal (not just a lump sum). Eric was on time and on budget. He was super responsive and his crew were talented and took great pride in their work. He passed the rough inspection and the final inspection without any issues. If anything was discovered during the project that changed the scope or the cost he was sure to explain my options and get my approval before proceeding. And if anything was overlook he was quick to fix it or make it right. Eric: It was really great working with you (and Carlos, Alesio, and Salvador). You know I dreamed of that kitchen for years and you made it a reality. I just love it and it's the perfect kitchen for me and the ones I love. I am really looking forward to cooking Thanksgiving dinner this year, and for years to come.

Eric's designs were wonderful, and the finished product turned out beautifully. Just as we'd hoped, it is very contemporary and clean. Every space was utilized but the entire unit still feels comfortable and open. Eric was a true professional and a great guy to work with.

LineWork Development is a very professional company, that integrates craftsmanship and quality work - A pleasure to work with! They give attention to detail, with a great sense of style and function while maintaining the homes character. Selling a home LineWork Development has renovated makes my job as a Realtor easy – their work is turnkey and move-in ready.