Conceptual Outdoor Design

Patient, professional, and quality! We had a big backyard mess (after we had to pull up a rotting deck) that we needed help fixing. We also considered putting in a pool. Nathan was so patient and responsive in working with us to understand costs of the various options, develop a design for the backyard, and choose materials. We went back and forth with him for months (due to our questions and our indecisiveness). We finally decided on a patio with fire pit and decorative wall with pillars. When it came time to build, Nathan's team arrived ahead of schedule and built us a beautiful patio! His team was so professional and made sure we were engaged through the process and that everything was as we wanted. We are so happy with our new outdoor space!

This company is awesome to work with! They arrive on time, follow up on all communication, do a great job, work neatly and finish when they say they will! We’ve worked with a lot of contractors in our time, and few have been as dependable and upfront as the folks at Conceptual Outdoor Design! Highly recommend!

Conceptual Outdoor Design executed a plan provided by Landscape Architect Kim Williams. The plan included a herringbone patterned driveway, rectilinear patio, new steps and split pavers for the existing porch. The site preparation was immaculate. Nathan and his crew were professional and knowledgeable. They were at the job site daily until job completion. The new hardcaping is a visual delight which is easy to maintain.

I have had Conceptual Outdoor Designs (Nathan) do at least three projects at various homes over the last 10 years. The projects ranged from a few thousand dollars to $40,000. With the first and smallest project, I got competing bids. Nathan was almost exactly the same price as the two competitors I contacted. I ended up using Nathan’s Team because, during the biding process, he was the most-prompt and took the most time to discuss exactly what I wanted. Once we got into the project, which was putting pavers over an area filled with pea gravel, he made valuable suggestions that either saved me money or were things he felt I would be calling him back in 6 months to do and he was spot on! He’d suggested tying my new pavered area to a sidewalk around my pool; a very small and simple thing. The sidewalk tie-in to my pool area was a no-brainer that I was so very glad we had him do. It cost me virtually nothing to have him do it. Along the way there were little things that he would see needed to change to enhance the look I’d talked about. For example, we discussed landscaping changes I might want to make. Not within his scope but he’s done many backyard scenarios and probably seen many more, so his suggestions were, again, greatly appreciated. When we followed through on his suggestions, he was, indeed, right. My most recent project in late 2016 encompassed him installing a fire pit and seating around it, continuing the pavers under a pergola, through to a table setting area, through a grilling and bar area, with a sidewalk from the backyard to the side of the house. It encompassed around 1,200 sq. ft. and included circular patterns where walkways join, two “rug” areas where the pattern and block used changed giving it a rug-like appearance, and a herringbone pattern throughout the entire project. He took out our old, brick steps and created a beautiful set of steps with a large landing. He recommended a reasonably-priced landscape architect that assisted us with designing what we wanted. Nathan’s Team was there when he said he would be, starting on schedule, staying on schedule (weather permitting). As always, he had suggestions along the way which were helpful. There were times when he’d ask a question about something we hadn’t thought about and sometimes we didn’t know what we wanted him to do. No problem! Nathan said “I’ll figure something out if you trust me” and we did with great results. He was EXTREMELY patient with us while we were trying to decide what block to use. He met me at a job in progress to show me what the block we were considering looks like installed and took the time to answer my 200 questions! I know this review may sound over the top about Conceptual Outdoor Designs, but it is 100% true. I’ve recommended him to two close friends and the one who ended up actually going through with their pool/sidewalk project used him with great results. I would recommend him for any project, large or small (he treats them equally important). I also would like to note that he stopped by two years later just to see how things were looking because he was in the area. What more can a customer ask for?

My family and I could not have been happier with the job Conceptual Outdoor Design did at our new home. Nate and his team were nothing short of amazing. We interviewed a number of contractors for this portion of the project and after meeting with Nate and listening to his presentation and knowledge of installation, we hired him on the spot. His project included building a retaining wall, pool deck, driveway, front walk, mailbox and outdoor kitchen. The workmanship throughout was first class. During the course of our home build, we dealt with 50+ contractors. Nate and Conceptual Outdoor Design was, hands down, the best we worked with over 18 months of construction. After we moved in, we had a few service issues completely unrelated in installation that Nate took care of immediately. Our neighbors we so impressed with his work, they hired him to handle their pool deck after he finished our job.

We met Nathan with Conceptual outdoor design at the Virginia Beach Home and Garden Show. We were just trying to get ideas on what to do with our small back yard that would make it more useable. So glad we met Nathan, from the very start he sold us. Nathan and his crew were always on time and always kept me informed on what the next phase of our backyard project patio/deck would be. He was very easy to work with and was always responsive to any changes that we needed to make. We love our backyard now. He has made our un-usable backyard into something that we thoroughly enjoy. I would HIGHLY recommend his company for any work.

Nathan did our project in the fall of 2016, It was nearly 1,500 sq ft of driveway. The work was done on time and on budget and very professional. It was a pleasure working with him and his crew. Now, almost three years later, not a single paver has moved. It looks the same as it did when he completed the work. He made several suggestions which significantly improved the look of the project.

Built a stone paver deck and walkways. 23 pallets of material. A two month project. Excellent company to work with. The project included a large deck, walkways to a dock and gazebo.