Architectural Resource is extremely excited to share with you the 'River View' house. This very special remodeling project was the first remodeling project in S.E. Michigan to achieve Emerald Certification (the highest level possible) in the National Association of Home Builder’s (NAHB) National Green Building Certification Program. This home combines smart, sustainable design; advanced construction techniques; and integrated solar panels for renewable energy capture. The result… our clients received a Credit for net excess electrical production in July of 2014, the hottest July on record to date! This state of the art remodel and addition project includes a new two-story addition, master suite and kitchen remodel, and a view of the Huron River valley that one reporter exclaimed was "the most beautiful view in Ann Arbor!" -Beth Singer Photography

Prior to the remodel this home was 100% original and left to age while the homeowner moved on. Our clients are the second homeowner to the home, and we helped to keep the original feeling of the home as well as worked to reuse the original St. Charles steel cabinets where possible. The clients found a second steel cabinet kitchen out of state with taller upper cabinets than the original and with a lift of the original soffit we were able to combine the original and additional cabinets to create a wonderful and more functional Kitchen. Each cabinet was relocated, painted, and reinstalled. It’s hard to imagine that the Kitchen previously featured terra cotta painted cabinets with a pink countertop and backsplash 4×4 tile. The lighting, windows, and many other design details are still original throughout the home. As the home has many interesting minor angles – we had the flooring installed on an angle of its own to add a wonderful detail and not fight with the other angles within. In the Mudroom entry near the Garage we purposefully organized several of the excess cabinets which allowed for additional storage. The terra cotta cabinet color reflected the original cabinet color in the Kitchen.

As a manager of a building or property, you quickly learn the art of mediation. One minute you may be working with a vendor to keep the building’s operating system running efficient and smooth; the next moment you may be calming a tenant down after finding the change in the system disrupted his office’s workflow. Give and take; it’s the only way to make sure every day runs perfectly. Overall, you have two goals to strive for in everything you do. 1. Keep the building running properly, upgrading systems as appropriate, and striving to do all you can on a pre-established budget. 2. Keep the building occupants happy, with as little disruption as possible. While some changes are minor, barely registering on a building occupant’s mind, with HVAC challenges, that’s rarely the case. If a HVAC contractor is replacing an air handler, for instance, and disconnects one and moves to the next unit, it may cause major disruptions to sensitive areas of a building. And if the occupant wasn’t prepared for the disruption, you can have a mighty unhappy customer on your hand. Anytime you are working on HVAC projects throughout your building, there are strategies you can put into place to keep things running smooth. Communicate with occupants Communication is key to any good relationship, and as a property manager, this rule is a great place to start. If you will be working with the HVAC equipment, block out the timeframe for work to be done, and understand the potential consequences of the process. Then communicate this process with every point of contact you have throughout the building. The more detail you can provide, the less surprises you’ll have throughout the process. You can also work with your building’s occupants before the process begins, finding out if there are better timeframes than others. Establish a realistic schedule As a property manager, its easy to provide your expectations for the HVAC project at hand, and request that the proposal be written in such a way that work is completed on your timeframe. Unfortunately, many contractors want your business and will agree to anything upfront in order to win the bid, knowing full well the work will take longer than specified. Instead of projecting your timeframes into the proposal process, ask for HVAC project bids to establish realistic schedules of how long the process will take, and what areas of your property will be most effected throughout the schedule. This will help you avoid crises between you and the contractor, and you and your tenants. Plan for the whole system If one small piece of your HVAC system is weak, its easy to fix that one small piece. But how will that impact your overall system? Will it cause weak spots in different parts of the building – maybe a corner office will have reduced air flow, and therefore be colder in the winter and warmer in the summer? When retrofitting new pieces with older existing systems, its easy to reduce the efficiency of your entire system. Before agreeing to certain repairs, make sure you understand how it will impact your entire system overall. An easy way of handling this problem is by working with the same HVAC contractor again and again, He will understand your system’s potential, and know when to make repairs, and when to replace. Have points of contact available for immediate assistance In many cases, problems arise because connections can’t be made. Can the HVAC contractor get a hold or you or another person that can make decisions at a moments notice if a problem arises? Do you have access to decision makers throughout the building that may be impacted by this change? Many projects have been put on hold simply because a person in authority can’t be found to give the go-ahead to move forward. If you have access to these people during the time of the project, you’ll be able to complete the project in record time. Test Finally, if you can test things in stages, or test when the potential for problems is the smallest, you reduce the chances of bigger emergency issues falling into your lap. If you’ll be installing a new terminal unit, can you make the switch on a Saturday morning when the building is largely unoccupied? If you’re replacing a large system, can you replace and test in phases so the entire project isn’t released at once? Most issues can be avoided with just a little strategy from the beginning. If you’ve never had a HVAC maintenance team to help you stay on track with your building’s heating and cooling, now may be the time to find out how easy a team approach makes the process.

Prior to the remodel this home was 100% original and left to age while the homeowner moved on. Our clients are the second homeowner to the home, and we helped to keep the original feeling of the home as well as worked to reuse the original St. Charles steel cabinets where possible. The clients found a second steel cabinet kitchen out of state with taller upper cabinets than the original and with a lift of the original soffit we were able to combine the original and additional cabinets to create a wonderful and more functional Kitchen. Each cabinet was relocated, painted, and reinstalled. It’s hard to imagine that the Kitchen previously featured terra cotta painted cabinets with a pink countertop and backsplash 4×4 tile. The lighting, windows, and many other design details are still original throughout the home. As the home has many interesting minor angles – we had the flooring installed on an angle of its own to add a wonderful detail and not fight with the other angles within. In the Mudroom entry near the Garage we purposefully organized several of the excess cabinets which allowed for additional storage. The terra cotta cabinet color reflected the original cabinet color in the Kitchen.

Prior to the remodel this home was 100% original and left to age while the homeowner moved on. Our clients are the second homeowner to the home, and we helped to keep the original feeling of the home as well as worked to reuse the original St. Charles steel cabinets where possible. The clients found a second steel cabinet kitchen out of state with taller upper cabinets than the original and with a lift of the original soffit we were able to combine the original and additional cabinets to create a wonderful and more functional Kitchen. Each cabinet was relocated, painted, and reinstalled. It’s hard to imagine that the Kitchen previously featured terra cotta painted cabinets with a pink countertop and backsplash 4×4 tile. The lighting, windows, and many other design details are still original throughout the home. As the home has many interesting minor angles – we had the flooring installed on an angle of its own to add a wonderful detail and not fight with the other angles within. In the Mudroom entry near the Garage we purposefully organized several of the excess cabinets which allowed for additional storage. The terra cotta cabinet color reflected the original cabinet color in the Kitchen.

Prior to the remodel this home was 100% original and left to age while the homeowner moved on. Our clients are the second homeowner to the home, and we helped to keep the original feeling of the home as well as worked to reuse the original St. Charles steel cabinets where possible. The clients found a second steel cabinet kitchen out of state with taller upper cabinets than the original and with a lift of the original soffit we were able to combine the original and additional cabinets to create a wonderful and more functional Kitchen. Each cabinet was relocated, painted, and reinstalled. It’s hard to imagine that the Kitchen previously featured terra cotta painted cabinets with a pink countertop and backsplash 4×4 tile. The lighting, windows, and many other design details are still original throughout the home. As the home has many interesting minor angles – we had the flooring installed on an angle of its own to add a wonderful detail and not fight with the other angles within. In the Mudroom entry near the Garage we purposefully organized several of the excess cabinets which allowed for additional storage. The terra cotta cabinet color reflected the original cabinet color in the Kitchen.

Architectural Resource is extremely excited to share with you the 'River View' house. This very special remodeling project was the first remodeling project in S.E. Michigan to achieve Emerald Certification (the highest level possible) in the National Association of Home Builder’s (NAHB) National Green Building Certification Program. This home combines smart, sustainable design; advanced construction techniques; and integrated solar panels for renewable energy capture. The result… our clients received a Credit for net excess electrical production in July of 2014, the hottest July on record to date! This state of the art remodel and addition project includes a new two-story addition, master suite and kitchen remodel, and a view of the Huron River valley that one reporter exclaimed was "the most beautiful view in Ann Arbor!" -Beth Singer Photography

Prior to the remodel this home was 100% original and left to age while the homeowner moved on. Our clients are the second homeowner to the home, and we helped to keep the original feeling of the home as well as worked to reuse the original St. Charles steel cabinets where possible. The clients found a second steel cabinet kitchen out of state with taller upper cabinets than the original and with a lift of the original soffit we were able to combine the original and additional cabinets to create a wonderful and more functional Kitchen. Each cabinet was relocated, painted, and reinstalled. It’s hard to imagine that the Kitchen previously featured terra cotta painted cabinets with a pink countertop and backsplash 4×4 tile. The lighting, windows, and many other design details are still original throughout the home. As the home has many interesting minor angles – we had the flooring installed on an angle of its own to add a wonderful detail and not fight with the other angles within. In the Mudroom entry near the Garage we purposefully organized several of the excess cabinets which allowed for additional storage. The terra cotta cabinet color reflected the original cabinet color in the Kitchen.

The original homeowner’s plan was to do an extensive renovation to the existing structure. Scott Simpson and Tom Kenny, owners of Scott Simpson Builders, collaborated with the homeowners and the architect, John Holbert, and decided to do new construction to utilize as many green technologies and building practices as possible. As the project progressed, more and more elements were employed to make this home a unique, environmentally sensitive structure. GREENER BUILDING Green technologies used in construction include: --8,000 kw of photovoltaic cells. --Installation of a net meter system by which excess energy can be sold back to the electric company. --Solar panels to heat home’s floors through a radiant system and to heat the home’s water. --Low VOC water-based urethane used to seal concrete basement floor and low VOC finishes throughout. --Roof was made from Galvalume-an aluminum that reflects solar energy off the roof and reduces the need for air conditioning. --The installation of an 8,000 gallon tank under the driveway to harvest rain water and re use it to water drought resistant trees and grasses. This is the FIRST rain water harvest system to be installed in the Village of Wilmette. --Green roof located over garage. --Benches used are Gabians, traditionally used for erosion control. The bricks used in the benches were recycled from the original brick home on the site. --A rain garden was installed in the backyard as part of the storm water management system. Innovative and creative solutions include: --Creating mantles from trees that had to be removed from the property prior to construction. --Stone for the fireplaces was made from Chilton Stone from Sussex, Wisconsin. --1,500 s.f. of Villeroy & Boch tile through out house sourced and reused from a local convent that was converted into condominiums. --Exterior siding from recycled pickle barrels. --Recycled barn wood used throughout for closet doors and cabinetry. --Grade school gymnasium floor recycled and used for children’s basement playroom. --Decorative beams, hardwood flooring originated from timbers from the Thomas Edison factory in New London, Wisconsin. --Shelving in the living room was built by Amish cabinetmakers, Lambright Woodworking, using reclaimed walnut.

Prior to the remodel this home was 100% original and left to age while the homeowner moved on. Our clients are the second homeowner to the home, and we helped to keep the original feeling of the home as well as worked to reuse the original St. Charles steel cabinets where possible. The clients found a second steel cabinet kitchen out of state with taller upper cabinets than the original and with a lift of the original soffit we were able to combine the original and additional cabinets to create a wonderful and more functional Kitchen. Each cabinet was relocated, painted, and reinstalled. It’s hard to imagine that the Kitchen previously featured terra cotta painted cabinets with a pink countertop and backsplash 4×4 tile. The lighting, windows, and many other design details are still original throughout the home. As the home has many interesting minor angles – we had the flooring installed on an angle of its own to add a wonderful detail and not fight with the other angles within. In the Mudroom entry near the Garage we purposefully organized several of the excess cabinets which allowed for additional storage. The terra cotta cabinet color reflected the original cabinet color in the Kitchen.

Architectural Resource is extremely excited to share with you the 'River View' house. This very special remodeling project was the first remodeling project in S.E. Michigan to achieve Emerald Certification (the highest level possible) in the National Association of Home Builder’s (NAHB) National Green Building Certification Program. This home combines smart, sustainable design; advanced construction techniques; and integrated solar panels for renewable energy capture. The result… our clients received a Credit for net excess electrical production in July of 2014, the hottest July on record to date! This state of the art remodel and addition project includes a new two-story addition, master suite and kitchen remodel, and a view of the Huron River valley that one reporter exclaimed was "the most beautiful view in Ann Arbor!" -Beth Singer Photography

This request came from a client who lives in the Newcastle district of Jesmond who was unhappy with the appearance of their Textured Porcelain floor tiles. The problem was that the Porcelain Tiles were grouted in whilst the underfloor heating was switched on. This resulted in the grout drying out quicker than expected and the tiler struggled to get the excess grout off the tiles. To rectify the problem, the tiler tried to get the dried grout off with acid, but it didn’t work, and the floor was left looking dark and dull. Unable to rectify the problem the client was left with a disappointing pale floor and had searched around the internet for a solution. Normally grout smears like these (aka Grout Haze) can be removed with an acidic product and Tile Doctor sell Grout Clean-up specially for this purpose. However, some grouts contain acid resistant polymers which need to broken down first. Fortunately, we have a solution for everything tile related and the system we use does not affect the main grout lines only the excess grout. I called in to do a site visit and having surveyed the problem I was confident it could resolved, I gave them a price for the work and agreed a date to return to do the job. My first task was to spray the tiles with Tile Doctor Remove and Go, this was left to soak into the tile for around ten minutes before being scrubbed in. Remove and Go is a coatings remover that is safe to use on tile and grout; normally we use it to remove old sealers but in this case I applied it to break down the polymers. To work the product into the tile I use a buffing machine fitted with a black scrubbing pad, the mechanical advantage this gives makes the job a lot quicker. Then the slurry generated is rinsed off with water and removed with a wet vacuum. The floor was then left to dry for 30 minutes. We were then able to remove the excess grout which was done by applying Tile Doctor Grout Clean-Up which I mentioned earlier. The process was the same, i.e. using the buffing machine and a wet vacuum to scrub the floor and extract the soil. The floor was rinsed with water to remove any trace of the products used and dried as much as possible using the wet vacuum. The underfloor heating really helped at this point to dry out the floor. Once the floor was fully dry including the grout lines a single thin coat of Tile Doctor Colour Grow sealer was applied. The tiles were textured porcelain, so the dirt gets trapped into the textured surface if it is not sealed. We usually find one coat of Tile Doctor Colour Grow is more than enough for this, anything that hadn’t soaked in after three to five minutes was then polished off with clean dry cloths. The client was very happy with the floor and pleased that the excess grout had been cleaned up and the floor looked as it should. Before leaving I recommended the use a pH Neutral tile cleaner for general cleaning such as Tile Doctor Neutral Tile Cleaner. There is no point sealing the tiles only to have it stripped off later with the use of a bleach based cleaner. Raf Barrett Tyneside Tile Doctor

A family living in Guildford were in touch recently about restoring the appearance of their Ceramic tiled shower and bathroom. They were about to put the property up for sale and were concerned the grubby grout might put off potential buyers. First impressions do count so renovating a bathroom or kitchen before selling is a really good idea and will help you achieve a better price. In this case the Ceramic tiles were dirty and black with mould in places which looked unhygienic and uninviting. Additionally, the mastic sealant between the tile and bath was tired and worn to the extent that water could end up leaking behind the seal. After visiting the property, they were pleased to hear I could help and happily accepted our quote which was based around a days work and some materials. Firstly, I cleaned the grout using a Tile Doctor product called Duo Clean which is designed to tackle dirty grout and mould. I sprayed the product along all the grout lines and left it to soak in for about fifteen minutes. Once ready I brushed them with a firm wire brush then rinsed off with water. Next, I cleaned the tiles using a strong dilution of Tile Doctor Pro-Clean which was decanted into a spray bottle and sprayed onto the wall tiles. After ten minutes I then used a handheld buffing machine fitted with a small white buffing pad to shift the dirt and buff up the white tiles. After rinsing the slurry off with water you could see a marked improvement. I hand dried the tile and grout with a cloth and then set about stripping out the old white mastic sealer with a sharp knife. This took some time, as you have to be careful not to scratch the bath or the tile. By this time the grout had dried off fully and I was able to see if more work was required. To achieve a uniform colour throughout. Mould and some cleaning products can discolour grout permanently and, in this case, there was some grout staining I was unable to remove. We had discussed this possibility earlier and how it would be best resolved using a white grout colourant. So, I carefully applied Tile Doctor Grout Colour which is painted on with a small brush with any excess wiped off the tile before it can set. This resulted in a uniform white grout throughout and really gave the whole bathroom a lift. With the cleaning process completed I applied a new white mastic between the bath and tile and along the verticals. This is done with the bath filled with water and then left for 24 hours to allow the silicone to fully cure. After the grout colour had dried, I applied an aerosol Tile and Grout sealer over the whole surface and then lightly polished off any excess with a clean cloth. This does two things; one it adds a further layer of protection to the new grout colour and to the surface of the tiles. Secondly Ceramic tiles are non-porous, but bacterial dirt can still get a grip on the surface, with the sealer in place you will find water quickly runs off without getting a chance to get a hold. Sealers do wear off, so I recommended re-applying it every year. I had plenty left over and gave it to the customer when I finished using it. For regular cleaning of tiled shower areas, I recommend they use Tile Doctor Aqua-Pro this will neutralise any acid build-up caused by acidic shampoos etc. West Surrey Tile Doctor Rupert Mcleod

Tenuous link I know but I worked on this semi riven Black Brazilian Slate Tiles in the kitchen and dining room of a house in the seaside town of Thornton-Cleveleys around the time of the Rio Olympics. I love working on Slate as although it’s appearance can degrade without proper maintenance due to a build-up of dirt I knew they would look fantastic by the time I had finished. The tile itself had lost its rich black colour and the grout lines had become stained, leaving the floor as a whole looking very unattractive. Out of interest honed Slate has a smooth, refined texture whereas the riven Slate has a rougher, more natural texture, and this can make it more difficult to keep clean. Needless to say, the customer was keen to have the tiles restored to looking their best. To restore the appearance of the Slate, I cleaned the floor and removed what remained of the old sealer off using Tile Doctor Remove and Go. This was scrubbed into the floor using a scrubbing pad fitted to a rotary machine. The floor was then rinsed with water, and the process repeated where necessary to tackle particularly stubborn areas of dirt. As mentioned previously, the grout lines were in a particularly bad state, and would need special cleaning attention. I cleaned carefully with a strong 5-to-1 dilution of Tile Doctor Pro Clean with water, which is our high alkaline cleaner. The cleaning solution was scrubbed I’m using a stiff handheld grout brush, with the grout lines looking immediately cleaner. When I was satisfied that the grout lines had been restored to the best possible condition, I gave the floor a thorough rinse using the wet pickup function of a wet wax machine to get the floor as dry as possible and then left the whole floor to dry off overnight. Upon my return to the property I ran some quick damp tests to check that the floor was completely dry. This is important as any excess moisture would have prevented me from sealing the tiles, since it can cloud the sealer and damage it performance. Previously I discussed sealer options with the customer and they stated that they would prefer a Satin finish, so I applied a sealer called Tile Doctor Seal and Go, our topical sealer which will both protect the Slate from dirt and stains, and also gave it the desired finish. As you can see from the below photographs, the rich, dark shades in the Slate were really enhanced. The customer was very pleased with the finished result, but was also concerned about keeping the Slate clean in the long-term. For regular cleaning I advised the customer to use a pH neutral cleaner for aftercare called Tile Doctor Neutral Cleaner. As a pH neutral cleaner, it will not erode the sealer compared to acidic cleaners you so often find in supermarkets. Russell Taylor Lancashire Tile Doctor

The photographs below are of rough Chinese Slate floor tiles installed at a house in Dorchester; they had not been deep cleaned in a long time and the combination of pets and grandchildren had taken its toll on the floor. Rough Slate from China is a relatively inexpensive product and although long lasting and value for money the texture of the Slate is difficult to maintain and thus difficult to keep clean even if fully sealed To clean the tiles I used a strong dilution of Tile Doctor Pro-Clean which was left to soak into the Slate for a good ten minutes before working it in with a buffing machine fitted with a black scrubbing pad. This action removed the ground in dirt and any old sealer and a stiff brush was then run along the grout lines with more Pro-Clean to get them as clean as possible. The floor was then rinsed thoroughly and any stubborn areas retreated; a wet vacuum was used to extract the soiled water from the surface of the stone in order to get it as dry as possible. The floor was left to dry overnight and I returned the next day to seal using three coats of Tile Doctor Seal and Go sealer which is a water based sealer (so no smell) that leaves a nice subtle shine to floor. The slate and the grout looked really dull and dirty before we started and now the floor looks like it was recently laid. For aftercare we don’t recommend the use of a Floor Steamer as they work on a 100 degrees and this damages the sealer; for regular cleaning use Tile Doctor Ph Neutral Cleaner using a two bucket system, whereby you apply the cleaning solution with a jug, wipe the floor and then squeeze off the excess into the second bucket, this stops you reapplying dirty water onto a clean floor. Stuart Tibu Dorset Tile Doctor

It’s always a great surprise to find old tiled flooring hidden underneath carpet or linoleum which appears especially common with 19th century properties where it’s not unusual for the owners to uncover fantastically patterned, original Victorian tiled floors and, naturally, they want to restore them to their former glory. If you have a property of this type you might want to look under the carpets. The majority of the time, however, these tiles have been covered up for decades, allowing for thick layers of muck to build-up and are invariably damaged carpet grippers, surface glue and adhesive tape. This was pretty much the case with this customer who lives in the town of Warminster and was keen to have her own newly discovered Victorian hallway brought back to life, and called me down to see what could be done. Upon arrival at the property, I determined that the tiles would definitely require a very deep clean, including the remove of numerous glue stains, followed by the application of a new seal. Before I could begin the deep cleaning process, I needed to remove the carpet grippers and surface glue, attempting to remove as much as possible by hand using a scraper. For the particularly stubborn areas, I applied Tile Doctor Remove & Go, a powerful stripper specially designed to break down adhesives and solvents, and left it to dwell for 20 minutes to eat through the glue deposits. I then attached a black pad to a rotary machine and scrubbed the area thoroughly to clean the affected areas, before removing the resulting slurry using a wet vacuum and rinsed with clean water. Once I was satisfied that all of the glue had been removed, I proceeded to soak the floor using a solution of the high alkaline cleaner known as Tile Doctor Pro Clean. This is a versatile product that can be used on a wide range of natural stone floors to deal with heavy soil build-up. I left the Pro-Clean to dwell for ten minutes, and then scrubbed it into the tiles to remove the ingrained dirt and also to break down any old and ineffectual seals. The floor was then once again rinsed thoroughly with clean water which was then extracted using a wet vacuum before being left to dry for a couple of days. Upon our return to the property I immediately tested the floor for damp using a damp meter. This is an extremely important test to carry out before sealing any kind of tiled flooring, due to the fact that excess moisture left over from cleaning can cloud the sealer and damage its ability to protect against dirt and stains. Thankfully, the damp test revealed no excess moisture, and I was able to proceed with sealing the tiles. My choice of sealer was Tile Doctor Seal and Go, a water-based topical sealer that simultaneously provides both a stain resistant surface seal and a durable and aesthetically pleasing low sheen finish, also being water based it doesn’t give off a smell as it dries. This is a very cost effective product that is highly suitable for use on Victorian and Quarry tiles, I applied five costs to achieve the desired finish. The customer was very pleased with the final results. It’s always satisfying to restore original Victorian tiled floors to looking their best once again – and this one was no exception. Stuart Ford Wiltshire Tile Doctor

If you have a tiled shower area in your home, it’s very likely you’ve experienced problems with the grout becoming excessively dirty and ridden with displeasing black spots of mould. The underlying issue is due to inadequate ventilation which can be a real problem in modern insulated houses and occasionally the grout can get so imbued with contamination that the problem needs to be resolved professionally. In the case of this Ceramic tiled shower area, located at a property in Galgate, Lancashire, mould had turned the grout black and had got into the sealant strip around the base. The property owner had tried using the run-of-the-mill cleaning products you can buy in superstores, but they simply couldn’t get the job done. So, she contacted me to see what could be done. At Tile Doctor, we come across the problem of mouldy shower tiles very often. Excess soaps and shampoos – many of which contain chemicals that harmful to the grout – can quickly build-up if not removed, causing mould and soap scum to emerge quickly, and before you know it, you have a problem like this one. Thankfully, with the right strength product and cleaning methods, mould can be removed quite easily. The cleaning product used here was Tile Doctor Mould Away, which does what it says on the bottle and can quickly remove mould and black spots from grout and silicone. I applied Mould Away to the grout and surrounding Ceramic tiles and left it to dwell for a short period, before starting to clean the affected areas carefully using soft nail brushes and a small amount of water. Sometimes it is necessary to repeat this process several times to achieve the best possible results, but in this case two attempts was all it took to get the grout looking like new once again. Following the cleaning, the area was rinsed thoroughly with water, before bring dried off quickly with a heat gun on a low setting. I then sealed the grout with a single coat of Tile Doctor Wall Grout Sealer, which is a water-based sealer designed to protect against water, oil and acid-based contaminants, and stop them from spoiling the appearance of the grout. It also provides a transparent finish that does not diminish the original colouring of the grout. To add the finishing touches, I polished off the Ceramic tiles as these were already fully glazed and did not require any extra sealer. The before and after photos are a testament to how significantly the condition and appearance of the grout was quickly improved and needless to say, the customer was very satisfied with the result. Russell Taylor Lancashire Tile Doctor

I recently completed the renovation of a Multi-Coloured Slate tiled kitchen floor in Sutton Coldfield. I was actually at the property before Christmas to survey the floor and quote for the work however the owners had planned to have a new kitchen installed in the new year, so we decided it was best for me to wait until after the installation to complete the work. The slate was in good condition but like any stone floor you do need to maintain the sealer to prevent dirt becoming ingrained in the stone. Sealer do wear off overtime especially in the high foot traffic areas such as Kitchens and within a few years the tiles become dull and difficult to clean effectively. The kitchen was installed on schedule and I got the call to arrange a visit to deep clean and reseal the floor which would take to two days, one to clean and one to seal. To begin the restoration, I soaked the slate in a strong dilution of Tile Doctor Pro-Clean and left it to soak in for about ten minutes re-applying extra solution where it dried. Pro-Clean is a powerful tile cleaner that will strip old sealers when applied in concentrated form. I agitated the product using a black pad fitted to a rotary buffing machine. I paid particular attention to the grout which the customer had trouble keeping clean. The rotary pad struggles to reach into the recesses of the grout lines so I also made sure to scrub the solution into the grout with a grout brush. Once I was satisfied that the Slate and the Grout was clean and clear of old sealers, I gave the whole floor a thorough rinse with water using a wet vacuum to extract the soil and get the floor as dry as possible. The floor was then left to dry off fully overnight. Returning to the property the next day, I ran some quick damp tests to check for any excess moisture that might have prevented me from sealing the floor. We will always do this as excess moisture can affect the sealer curing. The customer was very happy with the clean and the floor was dry, so we discussed sealer options to find out their preference for Matt or Satin finish. With the decision made to go with a Satin finish I began the application of the Tile Doctor Seal and Go which enhances the look of the stone with an aesthetically pleasing low-sheen finish, as well as providing on-going protection against ingrained dirt and staining. A total of four coats of Seal and Go were needed to seal the Slate tiles and as you can see from the photos the sealer really put the life back into the floor. Trevor Preece Staffordshire Tile Doctor

Recently, I was called to a work on a Limestone tiled floor in a house near Hove Park. Hove Park is a popular park in Hove, East Sussex, which was once opposite to the Goldstone Ground, the traditional home of Brighton and Hove Albion football club until the ground was demolished. My client informed me that the house was used a meeting place every Friday, and the high traffic of people was taking its toll on the floor. The floor was clearly in need of a good clean, especially the grout. You do need to take care when cleaning Limestone as it can be affected by the acidic substances you get in some cleaning products which can break down the surface of the Limestone and cause further damage. The results of my test clean showed the Limestone tiles responded well to the cleaning, but I was concerned about the grout, which was not cleaning very easily. I suspected that the grout had, in fact, been discoloured by a bleach-based cleaner, turning it grey. Bleach contains strong chemicals, so there is a good chance that any bleach-based cleaners used on tiled floors will discolour the grout over time. After discussing this issue with my client, I quoted separately for a possible grout recolour. On the first day of working on the floor, I started the cleaning process using a black buffing pad attached to a floor buffer machine, in combination with a solution of Tile Doctor Pro-Clean, which I applied to the floor. This combination really helped to remove the heavily built up grime and dirt. Although the tiles looked great after the clean, I still wasn’t convinced by the state of the grout. After drying a test area with a heat gun, I confirmed that the grout was not continuous in colour and would need a recolour to get it back to looking its best again. I left the rest of the floor to dry for a period of two days, allowing any residual moisture to evaporate, before returning to recolour the grout with a white Grout Colourant which was applied using a good old fashioned toothbrush and baby wipes to remove any excess. I was careful to apply thin, even coats in order to prevent the possibility of the Colourant staining the tile. After several hours of knee-breaking work, the recolouring was complete, and I was extremely pleased to be able to show my client the finished product. She was very happy to be able to show off the floor to her friends, which was now white all the way through, without the dark lines caused by the discoloured grout. Another satisfied client.