Mid-sized transitional built-in desk light wood floor, brown floor and coffered ceiling home office library photo in Chicago with gray walls

We custom designed the pantry with the client’s needs in mind. It serves as overflow for serving and party pieces, as well as cookbooks and small appliances. Photo © Alyssa Rosenheck 2016

Example of a huge trendy single-wall light wood floor kitchen design in Austin with an undermount sink, flat-panel cabinets, black cabinets, concrete countertops, an island and gray countertops

This customer from Bedford, the county town of one of England’s smallest counties Bedfordshire, called me out because they have bought a house and, upon lifting the glued down carpet, had discovered a beautiful Victorian tiled floor. They decided to call me in to see if this original feature could be restored to its former glory having already tried household products to remove the glue and clean the tiles with limited success. We often find customers who discover old tiles under carpet or linoleum struggle with the standard cleaning products available in supermarket which are only designed for everyday cleaning. The products Tile Doctor sells are far stronger; naturally however to achieve the best results it also helps if you have the right equipment, knowledge and experience and that where we come in. I popped round to take a look at the floor and having tackled quite a few of these restorations before was confident we could restore the floor so a quote was given and the work was booked in for the next week. My first course of action was to vacuum the floor to remove any loose debris. This gave me a better picture of the condition of the floor overall, and so I could assess how best to proceed. I opted for our tried and trusted method of applying a diluted solution of Tile Doctor Pro-Clean, which is a very reliable high alkaline cleaner suitable for all types of natural stone and tile. The solution was applied with a pump-up sprayer and left to dwell for 20 minutes to seep into the pores of the tile. Next, I worked the solution into the tiles using a black scrubbing pad fitted to a rotary machine and hand brushes. The resulting cleaning slurry was then rinsed off – and I found that this had removed most of the glue and surface dirt. There were a few stubborn deposits of glue remaining, but I was able to remove them by using hand brushes and scrapers in combination with Tile Doctor Remove and Go, which is as its name suggest can remove most things including old sealers, epoxy grout haze, urethane coatings, synthetic finishes, adhesives and event paint. Even after this there were still some patches of glue, so I decided to spray the whole floor with Remove and Go and worked it into the stubborn areas with brushes. I left it to dwell for 15 minutes and then rinsed the floor with a wet pick-up extraction machine. This did the job and the floor was left fresh and clean, ready to be sealed once it had dried. The floor was left to dry for several days, which is typically necessary for old tiled floors that don’t have a damp proof membrane installed. The customer wanted the floor to look traditional and therefore requested a matt finish. This was achieved by applying two coats of Tile Doctor Colour Grow, which is also breathable thereby allowing any damp to evaporate as gases through the sealer, without affecting the finish. As I previously mentioned, floors of this age can sometimes have damp issues, so this sealer is ideal for these older floors. Colour Grow is an impregnating sealer, meaning it penetrates the pores of the stone to fill them and prevent trapped dirt. It also intensifies the colours in the tiles to really bring them to life. The customer was shocked and amazed by the great results as she thought nothing could be done to restore such an old floor. Before leaving the property, I gave her some maintenance instructions to help her keep the floor looking its best in the future. Another satisfied customer! David Vissian Bedfordshire Tile Doctor

Inspiration for a transitional kitchen remodel in Detroit

A local cleaning contractor called us in to work on the Terracotta tiled floors at a council building in Amersham. The Terracotta had not been deep cleaned and resealed for about ten years and the sealer had worn off leaving the tile vulnerable to dirt becoming ingrained in the pores of the tile. The grout had also suffered the same fate and had almost gone black in many areas. This is a common problem with Terracotta which is quite porous and once those pores become ingrained with dirt the tile becomes difficult to clean effectively. The solution is to seal the tile however sealers wear off over time and this was basically the problem. After discussing the issues we agreed on a plan of action to deep clean the Terracotta tile and grout and then re-seal to protect it. Due to the busy nature of the building we agreed to do the work between Christmas and New Year when we knew the building would be empty. We started by applying a strong dilution of Tile Doctor Oxy-Gel which is a strong tile cleaning product that being in a gel form ensures it sits on the tile for longer, giving it a longer effective dwell time so it can really eat into and loose the dirt. After approximately twenty minutes the gel was scrubbed into the tile with a black scrubbing pad fitted to a rotary machine. This broke down most of the dirt and removed any remaining sealer. Once the whole floor had been treated in this manner it was rinsed thoroughly with water which was then extracted using a wet vacuum. With the soiled cleaning solution removed I could see the next step would be to spot clean stubborn staining and clean the grout. For this task I used a strong dilution of Tile Doctor Pro-Clean scrubbing it in by hand using stiff brushes and aided with a hand-held steamer to help treat the stubborn staining. Once done the floor was given a final rinse and then as much moisture as possible removed with the wet vacuum. We then left the floor to dry off completely and came back a couple of days later to seal the Terracotta tile. I mentioned earlier that Terracotta is porous; in fact it’s probably the most porous material I deal with, so to fully seal the floor I had to apply eight coats of Tile Doctor Seal and Go which will provide complete and long lasting protection against staining and dirt. Seal and Go also adds an appealing satin sheen to the tile and the new seal will make it much easier to clean in future. The floor tile and grout now look much healthier and I’m sure the council will be very impressed when they go back to work after the holidays. Happy New Year… Andrew Newstead North Buckinghamshire Tile Doctor

This set of photographs are from a house in the Warrington suburb of Stockton Heath where my client had discovered a Victorian Tiled floor under carpet in the hallway and was keen to have it restored back to its original condition. You can see from the photograph below that it was in quite a state with dirt and paint splashes however I was confident we could manage it. On arrival I started to protect the skirting boards and entrance carpet to another room. Once that was done i started to strip the paint splashed and any remaining sealer from the floor using Tile Doctor Remove and Go which is an effective coatings and sealer remover that unlike some products is perfect safe to use on Victorian tiles Working on the floor the product was diluted, scrubbed into the tile and then left to dwell for twenty minutes before being rinsed off with water which was then removed using a wet vacuum. The floor was now looking a lot cleaner, however I could see a number of stubborn areas that were going to need further treatment so I mixed the Remove and Go 50/50 with another Tile Doctor product called NanoTech HBU (Heavy Build-up Remover), which adds abrasive particles to the solution. This solution was scrubbed in and then rinsed off when i was happy with the condition of the floor. This process took much of the day and once done it was left to dry overnight ready for sealing the next day. On my return the next morning i tested the floor in several places with a damp meter to ensure it was dry. When i was happy the floor was dry i started sealing with thin coats of Tile Doctor Seal and Go leaving thirty minutes between coats to allow it to dry; in total i gave the floor seven coats of sealer which gave the floor a nice shine which the customer was very happy with. As well as enhancing the look of the floor the sealer will provide stain protection going forward. Alastair Robb West Cheshire Tile Doctor

Completed 2" hardwood floor restoration featuring a modern white-wash finish and low-sheen protective topcoat. This project highlights a dramatic transformation of a vintage 2-inch narrow plank hardwood floor. As you can see in the progress photos, the original wood was hidden under decades of wear, heavy pet stains, and stubborn old subfloor adhesive.Many homeowners assume floors in this condition need to be torn out and replaced. Instead, our team completely salvaged the original wood through a meticulous deep-sanding process, specialized stain-remediation techniques, and precision floor leveling.To match the client's bright, modern living room aesthetic, we applied a custom translucent white/gray wash finish that mutes the heavy amber tones while beautifully highlighting the natural grain of the wood. We finished the floor with a premium, high-durability matte protective coat to ensure long-lasting protection against daily traffic.Services Provided: Heavy floor sanding, deep stain removal, adhesive scraping, custom wood staining, and premium matte top-coating.

This job was at house in Polwarth, a small parish through which flows the Union Canal, running from Falkirk to Edinburgh. The client had requested a clean for a Victorian tiled hallway set in the narrow reception area of the house. The tiled floor had been painted over by the previous owners of the house using a thick, red paint. Painting a tile floor in such a way can affect its wash-ability, and the paint can peel off over time especially in a high-traffic area such as a reception area or hallway such as this. The red paint would have to be removed in order to restore the tile underneath and reveal its natural state, as well as provide a thorough and much-needed clean. The first step in the paint removal process was to spray the floor with a strong solution of Tile Doctor Pro-Clean mixed with Remove & Go. Pro-Clean is a heavy duty cleaner and degreaser, suitable for use on tile, stone and grout. Pro-Clean combines well with Remove and Go, which is a multi-purpose stripper capable of removing most sealers, adhesives and, particularly important for this case, paint. The solution was left to dwell after application to allow it to soak into the tile and soften the paint and dirt. After 10 to 15 minutes we scrubbed the floor in order to remove as much of the paint as possible. The owner of the house was surprised to see the true colours of the tile appearing, which had been hidden beneath the paint for a significant period of time. As the red paint coating was particularly thick, we had to scrub the floor multiple times. In some areas the paint proved tricky to remove so it was necessary to use a steamer to steam clean the stubborn areas. Once all of the paint had been successfully removed, the unveiled tile floor was treated to another clean using Pro-Clean, before being given a wash down and neutralised using Concentrated Neutral Tile & Stone Cleaner. It’s important to ensure any trace of strong cleaning products are removed from floor before the next step of sealing as it can impact the sealer leading to un-even results. The floor was left to dry off overnight and we came back the next day to seal the tiles using four coats of Tile Doctor Seal & Go which is an ideal sealer for Victorian tiles as it provides stain protection whilst also bringing out the colours resulting in a subtle sheen appearance. You can see from the photos that after a thorough cleaning and sealing the floor was back to looking its best. I do wonder why someone would want to paint over such a fantastic Victorian tiled floor!

Victorian black and white tiles in the hallway of a house in Wanstead (E11), laid in what is often referred to as the York Pattern with a Kingsley Border, however sadly neglected for many years after being covered with a heavy underlay and carpet. First we cleaned the tiles with a dilution of Tile Doctor Pro-clean which releases the dirt stuck in the pores of the tiles; the solution was scrubbed into the floor with a buffer machine fitted with a black scrubbing pad and then the released soil extracted with a wet vacuum. The floor was then rinsed with water and extracted again with the wet vacuum. It was left to dry for thirty minutes and the floor inspected which revealed a few stubborn areas that were then treated using Nano-Tech Heavy Build-up remover (HBU) which was left to dwell for forty minutes and then scrubbed and then extracted again with water. To Slow down or stop the possibility of an issue we sometimes have with older floors such as Victorian Tiles we often use a product developed by Tile Doctor called Acid Gel, this is left on the surface for 5 minutes and then removed with light agitation and water and a wet vac machine, the floor is then rinsed with water again just to make sure there is no Acid Gel left in the Tile or on the surface. The Acid Gel not only Keeps mineral salts (efflorescence) at bay but also helps as a bonding agent for the sealer to make sealing theses type of tiles a lot easier. After leaving the floor to dry overnight I came back the next day to seal the floor using four coats of Tile Doctor Seal and Go which is ideal for Victorian tiled floors as it leaves a low sheen finish whilst providing excellent stain protection. Didi Mohammed Central London Tile Doctor

The photographs below are taken from a house in the old market town of Basingstoke which is now the largest town in Hampshire. I was asked to address a very severe case of Limescale build-up in a shower cubicle. The wall tiles were Ceramic and a shocking amount of Limescale had deposited itself on them and the shower tray over the years; the owners were going to have to replace everything if Tile Doctor could not come to the rescue! The photos below really demonstrate the extent of the problem and needless to say the Gauntlet had been laid down and I was ready for a challenge! My first task was to provide the Ceramic tiled walls with an initial clean. I did this by firstly mixing a diluted solution of the high alkaline cleaner known as Tile Doctor Pro Clean and then applying this on the tiles and leaving it to dwell for a while before scrubbing it in by hand in order to remove any surface dirt and scum. This was then washed off and I set my mind to the main task at hand: the Limescale removal. To remove the Limescale it is necessary to apply an acidic product. However, there is an issue for homeowners that most products readily available on the market come in a liquid form, which of course simply drips down the tile, and therefore does not work to the best of its abilities. Fortunately, Tile Doctor recently launched a new product by the name of Acid Gel. Since it’s in a gel form it stays put on the surface and does not evaporate or dry out too quickly. This allows it time to break down the Limescale and other difficult stains. Acid Gel was thus applied to the affected areas and left to dwell for a short while. I then scrubbed it deeply into the tile and grout lines, and follow up with an application of steam to tackle the stubborn areas and help the Acid Gel to tackle the Limescale. The results were absolutely fantastic, and even the shower tray – which was in a very poor state indeed – came up very clean. Needless to say, my client was very pleased that they now do not have to replace the shower! Charles Okwechime Hampshire Tile Doctor

This is an interesting Terracotta brick tiled floor installed in a house in the village of Alderly Edge. The Terracotta tiles were made in a brick shape which was a popular design found in rural buildings in the 19th century. Although the floor was in good condition the sealer was starting to wear off and being clay Terracotta are porous and trap dirt if not sealed. You can see this in the before photograph below where you can see how the grout and Terracotta has darkened with ingrained dirt. To get the Terracotta tiles clean and free of any remaining sealer I soaked tiles in a strong dilution of Tile Doctor Pro-Clean and left it to dwell for twenty minutes, Pro-Clean is an alkaline product and so safe to use on tiled floors. Then using a large 17inch black scrubbing pad fitted to a rotary machine and a stiff grout brush proceeded to work the cleaning solution into the tile and grout. The now dirty cleaning solution was removed using a wet vacuum and the floor rinsed down with hot water. Some stubborn areas were spot treated using the same process and once happy with the overall condition of the floor the tiles were thoroughly rinsed three times using hot water to remove any trace of cleaning product prior to sealing and then left to dry overnight. I returned the next day to seal the floor testing it first with a damp meter to make sure it had dried. I then started to seal the tiles and with Terracotta being a very porous material it took eight coats of sealer to do the job. I used Tile Doctor Seal and Go which is a topical sealer that gives Terracotta a subtle gloss finish, it’s also water based so it doesn’t leave a smell as it dries.

The photographs below are from a Victorian tiled hallway floor at a property in Stoke Newington in London. The floor was in need of repair with a large area very uneven and partly sunk in the middle of the pattern. The repairs were made using as many existing tiles as possible. The first task was to set about cleaning the tiles using Tile Doctor Pro-Clean and Remove & Go on the stubborn areas. Both products were applied in the same way using black scrubbing pads to work the products into the tile to release the dirt. Hand brushes were used to clean up the grout lines and the floor was rinsed and soil removed using a wet vacuum. At this point the large loose area of tiles were removed to be cleaned of grout/adhesive for use later and the sunken area that was revealed was levelled in line with the rest of the floor base. Once the new cement base had set and the tiles useable again they were re-laid and set in position to fit the matching pattern of the remaining floor. Once the tile adhesive had set the last thing to do was to re-grout the repaired area making the hallway whole again and left to go off. When we returned the whole floor was ready to be sealed and for this we used five coats of Tile Doctor Seal and Go which adds a nice shine to the floor as well as providing a surface seal that will help protect the tiles from stains going forward. A lot of effort went into the restoration but what a transformation and well worth the work, certainly the customer was pleased and left the following testimonial. Rob Voyce responded very quickly to my request for a quote, and was able to complete the work to a very good standard in the agreed time. The work caused minimum disruption to the household and everything was left clean and tidy at the end of each day. I would certainly recommend the services of the Tile Doctor and I am very happy with the work that has been done on old tiles in my Victorian hallway. Nigel Voyce North London Tile Doctor

Sealers really do bring out the best in Terracotta tiles, however the catch is they will wear off over time and if you want to maintain that appearance you have to work out a regular maintenance plan. If you don’t maintain the sealer you will find that the sealer near the most heavily used areas such as doors etc. will wear away first and once that happens dirt will become ingrained in the tile and becomes difficult to clean resulting in a patchy appearance. The remaining sealer on this Terracotta tiled kitchen floor at a house in the town of Wickford, Essex was no longer effective and had worn completely off in places. The solution was to strip off the old sealer, clean the Terracotta tile and gout and then re-seal with a fresh seal. I started by giving the floor a deep clean with Tile Doctor Pro Clean diluted 2 parts water to 1 part cleaner. This is quite a strong dilution designed to allow the removal of the sealer and was left to dwell on the floor for ten minutes before working it into the floor using a scrubbing machine fitted with a black pad. Surprisingly the sealer was proving difficult to shift in certain areas and I had to repeat the process a few times and made sure to give the grout a good scrubbing as well. I managed to get rid of most of the sealer using this process and for the remaining stubborn areas I used a stronger product called Tile Doctor Remove and Go which is a very effective coatings remover that is safe to use on tiles. This did the trick and the floor was now free of sealers and the grout was looking much better too, the resultant slurry was removed using a wet vacuum and I then rinsed the floor several times with water before leaving it to dry for weekend. Tile Doctor Colour Grow which is an impregnating sealer that seeps into the pores of the tile to block them and prevent contaminates becoming ingrained in there and it also enhances the natural colours. Once this was dry I followed up with a number of coats of Tile Doctor Seal and Go which is topical sealer that will protect the surface and adds a nice sheen to the floor and is a popular choice for Terracotta and Quarry tiles. I’m not sure my photographs do this post any justice however hopefully you can see that floor was quite transformed, the grout is much cleaner and the colours in the Terracotta have really come to life. Nick Murphy South Essex Tile Doctor

Esher is a small suburb in Surrey, situated just outside London. It was a fashionable area to live in amongst royalty and the aristocracy in the Victorian period, and during this time many buildings were built. One such building has since been turned into a block of separate flats, and some of the flats still contain the original Victorian tiles in the hallway. I was contacted by one of these flat owners about restoring their tiles back to the best possible condition. Interestingly this customer’s tiles were part of a larger floor that had been divided between two flats. I began the restoration by spreading Tile Doctor Remove and Go across the entire set of tiles. Remove and Go is a heavy-duty stripper that helped to loosen and remove old glue deposits where carpet had been laid over the tile, it will also strip off old sealers and release ingrained muck. The Remove and Go was worked into the tile and grout with a stiff brush and then the soiled solution rinsed off and extracted using a wet vacuum. I followed by this applying a coarse 200-grit diamond encrusted burnishing pad, fitted to a handheld buffer, to grind away the particularly stubborn dirt and stains to restore the appearance of the stone. Afterwards, I rinsed the tiles again with water and soaked up the resultant slurry with a wet vacuum. I noticed that there remained several ingrained stains dotted across the floor, so to remove these I aggressively burnished the affected areas with a very coarse 50-grit handheld diamond block. This essentially removed the very top layer of the stone, taking with it the ingrained marks. Next, I dried the area with a large blower and heat gun. Under normal circumstances, 48 hours needs to pass before the tiles can be sealed, but as this was a small area I was able to dry it very quickly. After carrying out a damp test, I determined the tiles were ready to be sealed. To seal the Victorian Tiles, I applied six coats of Tile Doctor Seal and Go sealer, which provides a high-quality sheen finish, as well as plenty of protection for the future. Tile Doctor have a range of suitable sealers available including Colour Grow which provides a matte finish – it’s just a matter of personal choice for the customer. The outcome of the restoration was fantastic and the customer was very pleased, leaving the following testimonial. “Promptly organised, delivered when promised. Good looking job when complete. Well done.” Rupert Mcleod West Surrey Tile Doctor

Recently, I was asked to do some Tile Doctoring at Palmeira Square, in the seaside city of Brighton and Hove, to restore the Victorian tiled floor of one of the downstairs offices. Palmeira Square is a residential area which was first developed in the mid-19th century during the reign of Queen Victoria, so many of the buildings feature some fantastic original Victorian tile floors. Although there are many large terraced houses and even mansions in the area, some of the buildings have been converted into offices for commercial use. My client, who leased the downstairs office, managed to persuade the other tenants to employ professional help to restore the tiles, and so I was asked to come in to clean and seal the floor to get it back to looking its best. With Palmeira Square being quite a lively area, I made sure to fence off the front door area from the wandering public. My first job was to apply Tile Doctor Remove & Go to the floor, a heavy duty stripper, multi-purpose stripper that was able to remove the stubborn marks, stains and ingrained dirt on and between the tiles. In particular, Remove & Go helped to remove some rust stains I found near the door hinges. I left the product to sit and work its magic for twenty minutes, and during this time I began cleaning the floor using a buffing pad, which is suitable for use on all types of floor (except polished stone), and a solution of Tile Doctor Pro-Clean diluted with water. The combination of a buffing pad and Pro-Clean helped to remove the general dirt and grime that had built up over time in this high traffic area of the office. After the cleaning was complete, the black tiles appeared grey because any remaining sealer had been removed. However, the colour would return after resealing the tiles, which was my next job. I returned to the office after two days to seal the Victorian tile floor. To do this, I needed to use Tile Doctor Seal & Go, which meant I had to ask the office workers to keep off the floor for most of the day. This is because I needed to apply six coats of Seal & Go to the floor, and each coat takes roughly fourty minutes to dry. Seal & Go provides a stain-resistant surface seal and a durable low-sheen finish, which will help keep this floor looking great for a long time, even with a high traffic of workers coming in and out of the office. Luckily, it was a warm day outside, and the floor dried quickly, leaving a shiny, deep black surface. Both my client and I were very happy with the result. The client was also pleasantly surprised to see that I had been able to remove the rust stains near the door.

This Victorian floor was discovered at a house in Swiss Cottage in the London borough of Camden when the current owner took the old carpet up. It was in need of substantial restoration to bring it back to its former glory however we have had really good results from restoring similar floors so we were confident it could be done. The carpet had literally just been taken away so we had to remove the gripper rods, underlay and deal with the adhesive which we managed to tackle using a strong solution of Tile Doctor Remove and Go which was left to dwell and penetrate the glue for ten minutes before being scrubbed in. Once the glue was removed the tiles were given a thorough clean using Tile Doctor Pro-Clean using the same process of leaving it to soak in and then actively scrubbing it into the floor to get the tile and grout as clean as possible. The floor was then rinsed and stubborn areas re-treated until we were satisfied with the result. The last cleaning step was to use a steam cleaner to pull as much dirt out of the pores of the tiles as possible and a wet vacuum to extract the liquids and get the floor as dry as possible and we also re-grouted where necessary due to the damage caused by the gripper rods. We also gave the Victorian tiles in the entrance lobby a thorough clean using the same process, although they had not been covered in carpet they were still in need of a deep clean. The floor was left to dry and when we returned the whole floor was ready to be sealed and for this we used five coats of Tile Doctor Seal and Go which adds a nice shine to the floor as well as providing a surface seal that will help protect the tiles from stains going forward. For the entrance lobby we used two coats of Colour Grow which doesn’t add the shine but as an impregnating sealer we felt it would perform better with the wear at the front of the house. The owner of the house was very pleased with the outcome and left the following testimonial: Prompt, courteous, hard working and great results !. Nigel Voyce North London Tile Doctor