For this job, I paid a visit to the bustling town of Windermere in South Cumbria. My client asked me to refinish a black and white Terrazzo tiled entrance and hallway floor. Terrazzo if you’re not familiar is a very interesting and beautiful stone of Italian origin, which has been used for flooring in houses for centuries. We had previously quoted to do the work on this floor however the customer has also received a quote from another firm in Glasgow and had chosen to go with them solely because they were more expensive. However, it stands to reason that the most expensive companies are not always the best quality and Tile Doctor prides itself on the amount of customer feedback we display on our websites which we believe is a far better indicator. On the arranged day no one from the Glasgow firm showed up and after following up with the firm a young man in his early 20s arrived five hours late and began work on the floor. According to the customer he spent three days attempting to complete the job, but ran out of time and asked the client to apply the sealer themselves. The client applied the sealer, but as she had never done it before the floor turned out blotchy in appearance and she was far from happy. To cut a long story short, my client complained to the Glaswegian company, after all she had paid for a full service and not received it. Unable to get a satisfactory conclusion from them she decided to call in Tile Doctor to put the matter right. I must point out that although I have included before and after photos one this post it’s really difficult to appreciate the extent of the problem without seeing the floor in real life. To resolve the sealer, and to provide my client with the polished finish she had originally wanted, I burnished the floor using a set of four Tile Doctor Diamond encrusted burnishing pads. Each of the four pads has a different grit: I first applied the coarse pad and worked my way through medium, fine and eventually very fine using a little water to lubricate and rinsing the floor between each pad to remove any residue; after the burnishing process was complete I gave the entire floor a final, thorough wash. I then used a wet-vac machine to extract the water and get the floor as dry as possible before leaving for the day and allowing it to fully dry completely overnight, it’s very important that the floor is as moisture free as possible before being sealed as it can affect the final result. The next day I returned to the house and sealed the floor with two coats of Tile Doctor Colour Grow, an impregnating, colour-enhancing sealer that really accentuates the look of the black and white tiles. Now that the problem has been resolved, my client is very happy with the condition of her Terrazzo tiled entrance and hallway floor. Heidi Taylor South Cumbria Tile Doctor

Photo of a rustic full sun stone landscaping in San Francisco.

Earlier this summer I was called out to this job in the garden of a house in the city of Ely to inspect a freshly laid porcelain tiled patio with grout haze issues. The builder who had installed the patio hadn’t removed all the grout from the textured surface of the tile before it had dried. This was probably due to the hot weather which reduces drying times and has caught many tilers out. Multiple repeat visits by the builder trying followed who spent countless hours trying to remove the grout haze, unfortunately due to the textured surface of the tile he was unable to remove it and the patio was left looking awful. Like the builder we are increasingly finding modern grouts, which although more durable, are very difficult to remove. Fortunately belonging to the Tile Doctor network, I had already been made aware of this problem and was able to offer a solution. I arranged to pay the property a visit to demonstrate a potential solution and quote for resolving the issues. Even though the grout haze was indeed difficult to remove it wasn’t impossible if you know how. The demonstration came out well and relieved that they had finally found a solution to the problem booked me in to get the work carried out. On my return I started with the application of a strong dilution of Tile Doctor Grout Clean-Up. This product is ideal for removing grout haze or smears as they often referred to; however, being acidic we don’t recommend it for use on every surface so if your using it yourself do check the label first. I left it to soak in for ten minutes before being agitated with a black scrubbing pad fitted to a rotary buffer The weather was good, so it wasn’t a problem working outside and once all the grout smears were removed, I finished off by giving the whole patio a high-pressure rinse. I use a van mounted rinse/extraction system for this that applies warm water at high pressure onto the patio to dislodge dirt and then extracts the waste into a separate tank in the vehicle. It was an expensive investment but makes light work of jobs like this. It took around four to five cleans to complete the job, by the late afternoon the grout haze was gone, and the porcelain patio looked completely transformed. It was quite a warm day, so the patio soon dried allowing my client to use it later that day. I should mention that this variety of Porcelain tiles were not the micro porous type and therefore did not need to be sealed. Relieved the problem was finally resolved and happy with the result my client left the following feedback: Amazing service, they were able to provide us with a quote and demo before we agreed to work. We are so happy with the results we have as our patio slabs looked ruined to the eye but the Tile Doctor managed to get them looking brand new. Tom Conlon Cambridge Tile Doctor

This modern home, near Cedar Lake, built in 1900, was originally a corner store. A massive conversion transformed the home into a spacious, multi-level residence in the 1990’s. However, the home’s lot was unusually steep and overgrown with vegetation. In addition, there were concerns about soil erosion and water intrusion to the house. The homeowners wanted to resolve these issues and create a much more useable outdoor area for family and pets. Castle, in conjunction with Field Outdoor Spaces, designed and built a large deck area in the back yard of the home, which includes a detached screen porch and a bar & grill area under a cedar pergola. The previous, small deck was demolished and the sliding door replaced with a window. A new glass sliding door was inserted along a perpendicular wall to connect the home’s interior kitchen to the backyard oasis. The screen house doors are made from six custom screen panels, attached to a top mount, soft-close track. Inside the screen porch, a patio heater allows the family to enjoy this space much of the year. Concrete was the material chosen for the outdoor countertops, to ensure it lasts several years in Minnesota’s always-changing climate. Trex decking was used throughout, along with red cedar porch, pergola and privacy lattice detailing. The front entry of the home was also updated to include a large, open porch with access to the newly landscaped yard. Cable railings from Loftus Iron add to the contemporary style of the home, including a gate feature at the top of the front steps to contain the family pets when they’re let out into the yard. Tour this project in person, September 28 – 29, during the 2019 Castle Home Tour!

This East Troy home on Booth Lake had a few drainage issues that needed to be resolved, but one thing was clear, the homeowners knew with the proper design features, their property had amazing potential to be a fixture on the lake. Starting with a redesign of the backyard, including retaining walls and other drainage features, the home was then ready for a radical facelift. We redesigned the entry of the home with a timber frame portico/entryway. The entire portico was built with the old-world artistry of a mortise and tenon framing method. We also designed and installed a new deck and patio facing the lake, installed an integrated driveway and sidewalk system throughout the property and added a splash of evening effects with some beautiful architectural lighting around the house. A Timber Tech deck with Radiance cable rail system was added off the side of the house to increase lake viewing opportunities and a beautiful stamped concrete patio was installed at the lower level of the house for additional lounging. Lastly, the original detached garage was razed and rebuilt with a new design that not only suits our client’s needs, but is designed to complement the home’s new look. The garage was built with trusses to create the tongue and groove wood cathedral ceiling and the storage area to the front of the garage. The secondary doors on the lakeside of the garage were installed to allow our client to drive his golf cart along the crushed granite pathways and to provide a stunning view of Booth Lake from the multi-purpose garage. Terry Mayer http://www.terrymayerphotography.com/

This project was nearly a complete gut renovation of an existing Victorian built in the 1890’s. We did save or rebuild major elements such as the exterior millwork, ornate entry stair and stained glass windows. An addition to the south side of the house integrated the rooflines and exterior details to create a seamless blend between the old and new. The goal of the project was to modernize the house and interior layout while still keeping the feel of a traditional home. Major elements in the scope included a completely new open kitchen, expanded living room, new master bedroom and bath suite, all new family baths and powder room. The renovation also included a library to house the owner’s extensive book collection as well as a basement workout and family room area. One primary request of the owners was to rid the house of a bat infestation problem due to poorly detailed roof vents. Once we rebuilt the roof soffits and provided new insulation for the house, the bat issue was resolved.

This design / build project in Redondo Beach, CA. focused on a family’s hall bathroom. There were multiple reasons that the homeowners decided to start this project but the issue that was most pressing was water damage from the shower. The homeowners knew it needed to be addressed ASAP. As long as a remodel was going to be completed they felt that it was time to address the layout as well. It was not efficient in its original state. Since bathrooms work so hard it was important that the remodel resolve this issue as well. The homeowners were also interested in new finishes. Desiring something more light and fresh with a coastal feel we began reimagining the layout. The before and after pictures explain it best but basically the new shower was placed against the wall where there previously was a toilet and window. The location and size of the window was changed as well. The shower is now a three wall alcove with grab bars to allow the homeowners to age in place. The white subway tile is accented by a mosaic tile in the homeowners’ favorite coastal shades. The light and beachy feel is reinforced with the grey ceramic tile floor. The vanity is a furniture-style with details like decorative feet. The space is tied together with a backsplash that matches the border in the shower.

This modern home, near Cedar Lake, built in 1900, was originally a corner store. A massive conversion transformed the home into a spacious, multi-level residence in the 1990’s. However, the home’s lot was unusually steep and overgrown with vegetation. In addition, there were concerns about soil erosion and water intrusion to the house. The homeowners wanted to resolve these issues and create a much more useable outdoor area for family and pets. Castle, in conjunction with Field Outdoor Spaces, designed and built a large deck area in the back yard of the home, which includes a detached screen porch and a bar & grill area under a cedar pergola. The previous, small deck was demolished and the sliding door replaced with a window. A new glass sliding door was inserted along a perpendicular wall to connect the home’s interior kitchen to the backyard oasis. The screen house doors are made from six custom screen panels, attached to a top mount, soft-close track. Inside the screen porch, a patio heater allows the family to enjoy this space much of the year. Concrete was the material chosen for the outdoor countertops, to ensure it lasts several years in Minnesota’s always-changing climate. Trex decking was used throughout, along with red cedar porch, pergola and privacy lattice detailing. The front entry of the home was also updated to include a large, open porch with access to the newly landscaped yard. Cable railings from Loftus Iron add to the contemporary style of the home, including a gate feature at the top of the front steps to contain the family pets when they’re let out into the yard. Tour this project in person, September 28 – 29, during the 2019 Castle Home Tour!

This modern home, near Cedar Lake, built in 1900, was originally a corner store. A massive conversion transformed the home into a spacious, multi-level residence in the 1990’s. However, the home’s lot was unusually steep and overgrown with vegetation. In addition, there were concerns about soil erosion and water intrusion to the house. The homeowners wanted to resolve these issues and create a much more useable outdoor area for family and pets. Castle, in conjunction with Field Outdoor Spaces, designed and built a large deck area in the back yard of the home, which includes a detached screen porch and a bar & grill area under a cedar pergola. The previous, small deck was demolished and the sliding door replaced with a window. A new glass sliding door was inserted along a perpendicular wall to connect the home’s interior kitchen to the backyard oasis. The screen house doors are made from six custom screen panels, attached to a top mount, soft-close track. Inside the screen porch, a patio heater allows the family to enjoy this space much of the year. Concrete was the material chosen for the outdoor countertops, to ensure it lasts several years in Minnesota’s always-changing climate. Trex decking was used throughout, along with red cedar porch, pergola and privacy lattice detailing. The front entry of the home was also updated to include a large, open porch with access to the newly landscaped yard. Cable railings from Loftus Iron add to the contemporary style of the home, including a gate feature at the top of the front steps to contain the family pets when they’re let out into the yard. Tour this project in person, September 28 – 29, during the 2019 Castle Home Tour!

This East Troy home on Booth Lake had a few drainage issues that needed to be resolved, but one thing was clear, the homeowners knew with the proper design features, their property had amazing potential to be a fixture on the lake. Starting with a redesign of the backyard, including retaining walls and other drainage features, the home was then ready for a radical facelift. We redesigned the entry of the home with a timber frame portico/entryway. The entire portico was built with the old-world artistry of a mortise and tenon framing method. We also designed and installed a new deck and patio facing the lake, installed an integrated driveway and sidewalk system throughout the property and added a splash of evening effects with some beautiful architectural lighting around the house. A Timber Tech deck with Radiance cable rail system was added off the side of the house to increase lake viewing opportunities and a beautiful stamped concrete patio was installed at the lower level of the house for additional lounging. Lastly, the original detached garage was razed and rebuilt with a new design that not only suits our client’s needs, but is designed to complement the home’s new look. The garage was built with trusses to create the tongue and groove wood cathedral ceiling and the storage area to the front of the garage. The secondary doors on the lakeside of the garage were installed to allow our client to drive his golf cart along the crushed granite pathways and to provide a stunning view of Booth Lake from the multi-purpose garage. Terry Mayer http://www.terrymayerphotography.com/

Our busy Silicon Valley clients asked us to convert their tight-quartered 1960’s ranch house to a gracious family home that would meet their long term needs. Ease of living was paramount, both in functionality and in ordered design. The project was completed on a moderate budget.While retaining most of the structure of the existing house to avoid costly structural changes, we opened walls to improve the sight lines and flow of the house and bring in more light. We made small additions at the front and back bedrooms to gain space for the family and relatives. An existing underused patio area was improved with a simple outdoor kitchen and overhang to extend the living space to the outside. Costs were kept down with choices of modest materials. Everything was made to be functional. Ample storage has been built into the right places. The details of the kitchen were carefully worked out to accommodate all the wishes of the various cooks in the family. The house is set up to be easy to keep clean. Acoustic walls separate living from bedroom spaces so adults can enjoy time together while children sleep. The outdoor kitchen has easy access to the indoor kitchen and the garage, and its setup promotes socializing while cooking outdoors. A large part of the narrow back yard was previously unusable space due to a steep slope up to a neighbor’s higher fence. With a new retaining wall and some re-grading we took back more of the yard for the patio and play space on a new lawn. The remodeled house is a mix of contemporary and traditional elements. Cool colors have a calming effect. Traditional items such as prairie style windows, trellis, mosaic tiles, and Shaker style cabinets, break down the scale in an otherwise streamlined, contemporary design. A new gabled roof with a broad arch at the front of the house marks the entry and resolves a challenging form where the central entry is set back from walls on both sides. Photography: Kurt Manley https://saikleyarchitects.com/portfolio/modern-ranch/

Mid-sized trendy open concept concrete floor living room photo with brown walls, a ribbon fireplace and a stone fireplace

This project was nearly a complete gut renovation of an existing Victorian built in the 1890’s. We did save or rebuild major elements such as the exterior millwork, ornate entry stair and stained glass windows. An addition to the south side of the house integrated the rooflines and exterior details to create a seamless blend between the old and new. The goal of the project was to modernize the house and interior layout while still keeping the feel of a traditional home. Major elements in the scope included a completely new open kitchen, expanded living room, new master bedroom and bath suite, all new family baths and powder room. The renovation also included a library to house the owner’s extensive book collection as well as a basement workout and family room area. One primary request of the owners was to rid the house of a bat infestation problem due to poorly detailed roof vents. Once we rebuilt the roof soffits and provided new insulation for the house, the bat issue was resolved.

Deck - contemporary deck idea in Austin

2011 NARI CAPITAL COTY FINALIST AWARD WINNER Project Scope-- The owners of this 1990’s colonial home were seeking to convert the existing space-constricted builder-grade kitchen into a generously-apportioned Tuscan-style country kitchen with lots of natural light, high-end appointments and a warmly textured interior design concept. Among other features they sought a mid-room island that would house critical appliances, complete the work triangle and provide dining counter space for three. They also wanted to include a professional-grade gas range. Challenges-- Situated between dining room and family room, the existing kitchen was small and poorly planned. The sink faced a blank wall and the appliances were inadequate for the owner’s gourmet cooking ambitions. To create the desired footprint, the contractor, Michael Nash Design, Build & Homes, created a plan that called for consolidating square footage in several rooms adjacent to the kitchen. This entailed removing two load bearing walls– one between the kitchen and dining room, a second separating the kitchen and family room– and shifting loads to newly installed structural supports carefully concealed within the resultant “open” floor plan. To accommodate new appliances (and work efficiencies) called for by this radically altered space plan, the design located the new professional gas range and other key features in the footprint formerly occupied by the breakfast room, a change that takes advantage of opportunities for a higher cathedral ceiling, better natural lighting and greater space. Solutions-- With this space plan resolved, the design team could now eliminate a picture window on the west elevation, designing a new elevation to accommodate a stucco cooktop flanked by a pair of custom Palladium windows. A side elevation slider was replaced with a French door. Infrastructure considerations included introducing gas lines needed for the 48” Viking cooktop range and re-routing plumbing. The 5’ x 9’ granite-surfaced custom designed island includes the primary kitchen sink, a dishwasher, microwave and dining overhang that provided seating for up to four. On another wall, the design called for installing ceiling flush “beaded” display pantries with open bookcases, and routed-in plumbing for a water fountain, a faucet and an ice-making machine. Glazed maple and cherry cabinetry increased available storage by over 50%. A recessed space was also created for a built-in vertical wine rack. Style-appropriate terra cotta tiling with mosaic bordering detailing extends into the home’s foyer. Other finishing work elements include crown molding with rounded turn posts and corbels.

This project was nearly a complete gut renovation of an existing Victorian built in the 1890’s. We did save or rebuild major elements such as the exterior millwork, ornate entry stair and stained glass windows. An addition to the south side of the house integrated the rooflines and exterior details to create a seamless blend between the old and new. The goal of the project was to modernize the house and interior layout while still keeping the feel of a traditional home. Major elements in the scope included a completely new open kitchen, expanded living room, new master bedroom and bath suite, all new family baths and powder room. The renovation also included a library to house the owner’s extensive book collection as well as a basement workout and family room area. One primary request of the owners was to rid the house of a bat infestation problem due to poorly detailed roof vents. Once we rebuilt the roof soffits and provided new insulation for the house, the bat issue was resolved.

After finding a great neighborhood nestled in charming Keizer, Oregon, our clients went about leaving their mark on their new home. The kitchen was just too cramped and dark with the wood stained cabinets. We snagged a little unused space in the rarely used formal dining room and pushed the face of the cabinets, oven, and microwave flush with the wall. Trading unused space in the formal dining room gained us nearly two feet of prime work area in the kitchen. With the space issue resolved we tackled brightening up the area. Replacing the black appliances with stainless steel KitchenAid microwave, oven, and a french door bottom mount fridge really helped. The full height Daltile Rittenhouse 3”x6” subway tile backsplash in Biscuit with Oyster Grey grout helped keep the kitchen bright while adding enough color to keep it from feeling “institutional”. The two-tone quartz, Basix Portabello on the outer counter tops and Polarstone Pietra Danae on the island, along with the sleek Blanco Biscotti undermount sink add form and function. Being able to wipe the counter tops directly into the sink is a joy everyone should experience. We added a custom wine bar and the Navy Blue statement island to make this kitchen really stand out. The result was very happy clients who love spending time in their home.

This modern home, near Cedar Lake, built in 1900, was originally a corner store. A massive conversion transformed the home into a spacious, multi-level residence in the 1990’s. However, the home’s lot was unusually steep and overgrown with vegetation. In addition, there were concerns about soil erosion and water intrusion to the house. The homeowners wanted to resolve these issues and create a much more useable outdoor area for family and pets. Castle, in conjunction with Field Outdoor Spaces, designed and built a large deck area in the back yard of the home, which includes a detached screen porch and a bar & grill area under a cedar pergola. The previous, small deck was demolished and the sliding door replaced with a window. A new glass sliding door was inserted along a perpendicular wall to connect the home’s interior kitchen to the backyard oasis. The screen house doors are made from six custom screen panels, attached to a top mount, soft-close track. Inside the screen porch, a patio heater allows the family to enjoy this space much of the year. Concrete was the material chosen for the outdoor countertops, to ensure it lasts several years in Minnesota’s always-changing climate. Trex decking was used throughout, along with red cedar porch, pergola and privacy lattice detailing. The front entry of the home was also updated to include a large, open porch with access to the newly landscaped yard. Cable railings from Loftus Iron add to the contemporary style of the home, including a gate feature at the top of the front steps to contain the family pets when they’re let out into the yard. Tour this project in person, September 28 – 29, during the 2019 Castle Home Tour!

This lower level renovation started out as a simple project. The family wanted to install a home theater in their unfinished basement. Initially it was only going to be a space with a home theater where they could occasionally watch a movie or a sporting event. Once the theater design was complete, the clients embraced the elegance of the custom cherry wood cabinetry, columns and wainscoting. In addition, by having all of the audio video components hidden out of sight, the room would have a serene, peaceful ambience. The theater design enticed the clients to finish off the rest of the basement. A bar area was designed with an antique bar, and a lounge area with a fireplace was also constructed. As the layout evolved and the placement of the bar was resolved a perfect area for a wine cellar became evident. Once the clients realized how comfortable the space would be, they understood that they would probably be spending more time in the basement than they originally anticipated. This thought led them to want two large flat panel TVs on the walls in the bar area so they could watch several events at the same time. They love the theater. The 110” screen and quality audio video system is a constant source of entertainment for the entire family. They use the entire basement frequently as a gathering point for family and friends.