BACK Construction

We used Back Construction on a home we bought built in 2005. We had 2 total bathroom remodels, entire home painted and kitchen redone. We are VERY satisfied with the job they did. They go above and beyond to make sure everything is how we wanted it. My partner and I are VERY happy with the timing and expertise they utilized. I would HIGHLY recommend Back for any remodel, or project u may have. I would love to give a GIANT shout out to Michael, Christine, Jonathon, Charlie, Shawn and all the staff involved in our project. The office staff are very professional, kind and ALWAYS on top of anything ask of them. The Back Constructions Company stands by EVERYTHING they do. Thank each and every one of our team. You all are AMAZING!!!! Catherine Allen, Joel Lieber

We had a large addon done including bedroom extension, bathroom/closet addition. Jonathan (Sensitive Information Hidden) and Mike (Sensitive Information Hidden) were a pleasure to work with and made the whole project run smoothly. Their various crews had full access to our house for months and remained professional and trustworthy for the entire project. I would definitely use them again for extensive addons.

Haynes Kitchen Friends describe our renovated kitchen as “beautiful”, “expansive”, “bright”, and “not just more functional and accessible but elegant as well”. We renovated our kitchen, pantry, and adjacent laundry room. Our 22-year-old kitchen was still pristine, however aging and recent surgeries have made accessing items in lower cabinets extremely difficult. Improving accessibility was the main driver of this project. At minimum, we needed additional upper cabinets, deep sturdy drawers in all lower cabinets, well-planned adjustable shelving in the pantry, a door converted to a pocket door, large single-bowl sinks with garbage disposals in kitchen and laundry, under-cabinet lighting, and Instant-hot water tap. Achieving this required all new cabinets, appliances, countertop, backsplash, sinks, faucets, repositioning appliances, tricky complicated reconfiguring of the cooktop downdraft and venting and relocating the blower to the basement to allow custom drawers to be built under the cooktop, rerouting plumbing and wiring, and running additional electric lines from the circuit box in the basement through the finished ceiling to the kitchen. We were terrified! Wes Dickerson and designer Tarah Carnefix listened attentively as I pointed out the shortcomings of our kitchen and the goals we hoped to achieve. They very thoughtfully made suggestions and demonstrated they understood what we needed and wanted, yet never once pushed or tried to sell me on anything additional. They made multiple trips to our home, measured, submitted several possible designs, and brought subcontractors and the appliance rep to the house to ensure that what we needed could be done. They invested substantial time and planning before we ever committed to BACK, signed a contract, or spent a dime. I chose BACK because they are highly recommended by several friends who have used them multiple times, they have built an excellent reputation for 40 years, they have a network of the most skilled and reliable subcontractors, and they have a reputation for doing high-quality work and standing behind it in the future. Our job required orchestration of a lot of supplies and people. BACK is expensive, but if they can pull this off, they are worth it. Project Manager, Michael Seelbach, did not disappoint. He coordinated everything and everybody very well. He communicated clearly and frequently on-site or by phone one or more times/day. He is very conscientious, respectful, courteous, attentive to detail, prompt to respond and address any concerns or inevitable issues, and goes out of his way to be helpful. I would certainly request him again as PM. Designer Tarah Carnefix held my hand and expertly guided me through the myriad of decisions from infinite possibilities. She is exceptionally talented, quick, yet patient. I sent her photos of things I like, and she quickly found and narrowed down examples online or in a showroom. She was adept at keeping me focused during what can be an overwhelming process. Working with Tarah was fast, easy, and fun! She nailed it! Everyone on the BACK team and their subs was prompt, courteous, highly competent, attentive to detail, did beautiful work, cleaned up at the end of the day, and watched out for us and our cat! Shout out to Martin, Brett, Shawn, Zach, and the rest of the BACK team, as well as Young Brothers Plumbing, PM Electrical Services, Winner’s Circle Painting, Joe Reilly at Pieratt’s, the floor finishers, dry wallers, tile setter, HVAC, and all the rest who worked so hard for us. Gratefully, Joy and Ken Haynes

Another home run! Hail damaged roof, Back Construction replaced entire roof, worked with insurance estimates and still above and beyond expectations. Brian, Billy, Jasper and crew were outstanding, no problems, clean up and finish could not have been better! 10 year no leak warranty is quite an incentive. Jack Pattie with WVLK does radio ads for them and recommended Back Construction, top notch, that's a fact, Jack!

Our experience was terrible and frustrating. We had heard they were expensive but we found the experience to be overpriced with questionable practices. Sales pretends to listen to budget and requested amenities but in the end not included in inflated price and labeled as upgrades. Other items are noted as “owners expense”. Unfortunate, as the designers are good. We ultimately stopped the project as, questionable pricing and practices gave us concern. Be careful.

Every project I have had done around house, I have had BACK Construction! I have been very pleased with the work. Everyone involved has been very pleasant & enjoyable to work with. The work ethic of everyone has been great.....from demo phase to clean up to the finishing details to the finish product. I do not think I would use anyone else!!!!! I highly recommend BACK Construction! :)

I live in a house in the Kenwick area that was built in the 1930s and to my dismay, the subflooring in the bathroom started giving way. I got 6 different estimates and decided to go with Back - not because they were the cheapest, they weren't. I went with them because the salesman, Rob, actually listened to what *I* wanted without interrupting or talking over me, or insisting he knew what I wanted more than I did. He was also up front about some issues I had not considered and had actual specific reasons for what he said (vs only lamely saying "you will or won't like this") There was no irritating upselling, just respectful attention to what I wanted done. Because of this, I felt like if problem were to arise - and for sure they would - I could trust them more than the folks who kept trying to get me to do things I didn't want done (or telling me I needed things that I didn't need). My team consisted of James and Collin and they were such a pleasure. As an older single woman who owns a very old house, I'd had more than my share of difficult workmen in my home, but these two were a real delight. Due to the Covid pandemic I am working from home, yet having them working right next to where I have my "office" was no problem at all, and they were very easy to have around. Respectful, patient in explaining things, careful with their work, careful with my things, cleaning up after themselves, watching out that my 3 indoor cats did not escape... it was such a good experience. And their work was fabulous. James did such a good job with the drywall part making my horror show of a bathroom look really good. It actually looks much better than what I had hoped for since I was looking for a repair more than a remodel! In addition, this whole project took place during the February 2021 ice storm and they did everything possible to get my job completed despite it all. Because of the overhang at my side door, James had to regularly hack ice away from the steps to get in and he did so each time cheerfully and with good humor. And again, no interrupting, talking over, or mansplaining. They all seemed committed to doing what I needed done. I would highly recommend this company. I haven't had a lot of good encounters with repair people or contractors, so this was a very welcome experience.

I HIGHLY recommend BACK Construction for residential renovations. We had a very positive experience with them from start to finish. I value communication and responsiveness, and all three team members we worked with were very communicative and responsive. We worked with Jason Worrell to determine the scope of the renovation and to get a budget estimate. Jason was very patient with us as we added to and subtracted from the to-do list. Christa Krause was our designer and she was amazing. She took my inspiration photos, listened to what we wanted and hit the nail on the head with her design suggestions on the first try. She was also wonderful about helping us stay on budget. (We even came in a bit UNDER budget on the overall project!!) Tim Kinkaid was our project manager. He addressed every single little touch-up and tweak that we asked for. We were incredibly impressed with the high-quality subcontractors that BACK brought in to do the work. Our renovations included: new front door (slab only), new bamboo flooring in two rooms, a new natural stone fireplace surround, new countertops/faucet/sink/backsplash in the kitchen, and new floor tile in the main bathroom. BACK did a particularly amazing job with our main shower. They gutted the existing shower and designed and built out what I consider to be a work of art. Our shower now looks like a shower in a high-end hotel. The tilework is absolutely incredible (thank you to the Berkut brothers!). BACK and Young Brothers Plumbing were very creative and reconfigured our main bathtub for us, so it's much more functional now. I've seen in other reviews that BACK is considered to be expensive. That may be true, but their estimate was on par with another well-known and well-respected construction company that we met with, and we feel that we definitely got our money's worth. We were so pleased with the work they did we hired them again to install new flooring in our main bedroom, and we plan to hire them again soon to update our basement kitchenette.

Replaced the footings for my porch and deck, on time and within estimate. Good, personable people who showed up each day at 8:30 and completed the job through frigid January weather. I would use them again... oh wait, I did... to fix a kitchen cabinet issue. The Back guys are professionals that are easy to recommend. Not the low cost guys, nor should they be.

Back just finished my projects. I couldn't be more satisfied. Shawn Holman did us a fantastic job. Very professional! Kept us abreast of when parts were due, and came us abreast of material availability. In my opinion, he went above and beyond. he was also personable and easy to deal with. Would waste no time with working with him again. I also want to send a big thank you to Joe Henson for scoping out the projects. Thanks again

I RECENTLY HAD ICE STORM DAMAGE ON MY ROOF AND WATER DAMAGE INSIDE MY HOME . I CALLED BACK CONSTRUCTION AND QUICKLY HAD TWO APPRAISERS COME AND CHECK OUT THE DAMAGE . THE WORK DONE BY SCHON HOLMAN AND AARON HANEY WAS VERY WELL DONE . THEY DIDN'T WASTE TIME , CLEANED UP AND DID A FOLLOW UP PHONE CALL . I AM VERY PLEASED . KEN ROBERTSON

The experience was above and beyond expectations. Lee, Tarah and Charlie pretty much held my hand during the whole process. It went like clockwork. Couldn’t be more pleased. They remodeled the lower level of my daughter’s house and gave me a retirement home.