Put's Ponds & Gardens

In February when I contacted Puts about sealing my pond. He was very nice and came out to look at it. He even gave me tips on how to fix it myself. When I was trying, I ran into some problems, sent him a picture, and he said the tarp needed to be replaced. No problem there. He gave me a quote I was happy with, and I paid. I heard nothing. After a couple days I messaged him, and he said he could not get out to do the job until late May. I was a bit confused since I paid him in mid-March and did not know it would take that long. I would prefer to have been notified that I wouldn’t have a pond until then, but even so it was fine. He eventually got an opening sooner and rescheduled me (without actually asking me, he just sent a text saying it was rescheduled to a different day). However, the day of the repair comes and I am wfh to be able to be there when they work. At about 10am I hear people in my back yard. I go out and they are already started breaking down the pond. No one rang a doorbell, no one knocked, they just came and started, I’m glad my dogs were not out in my yard. I guess that is okay, but like it would be nice to introduce yourself since it was not the same people that came out before. So that was weird. After they were “done” they had me come out to take a look at it. Now I want to be clear, the contract I signed said, “Remove stone, liner, replace liner, add padding and replace stones as they were” so it was my surprise to find a couple things. First, the stone was not replaced “as were” because the stone I had before was cemented, this stone was just sat on top of each other with no binding. Then, the extra stone (I don’t even know why there was extra stone tbh) and concrete was put into a pile on my porch. I asked if they were taking this away, they said no. Finally, I had paid for a patch to be applied to a separate part of the pond and that was forgotten and they said they would have to come back later to fix that. I messaged the owner explaining my frustrations. He said the patch could be done later that week (it was, however it did not hold water. For some reason he thought that he could patch over creases in the liner). However, for the stone not being secured in place, he said that that is how they do the job, and I was specifically told that. I asked him to show me where I was told that, since the only time we didn’t text was when he came out in February and he talked to me about repairing the pond myself, nothing about pond reconstruction. He told me he was “100% sure” that I was told that they don’t do concrete. I sent him screenshots of our text to prove that was not said…. He apologized and said it must’ve been someone else. Then for the rubble that was sitting on my porch (I would guess 150-200 lbs of rock/concrete) he said that they does not remove rubble. I again sent him his own contract that said “Remove stone…. replace stones as they were” In my mind there would actually not be any stone left.

Dan came to my house gave me a price good price 2200.00 to redo a small pond.He said he could start in 2 weeks,8 weeks later at least 10 calls no return calls. I would say don't hire no way to do business.

Put's ponds is fun to work with. They have great attention to detail and do a great job. They are masters in their work and and know how to fix things best.

I have worked with Dan and his crew on several projects and he is a natural when it comes to building waterfalls and koi ponds. He is friendly, patient and talented . I follow a lot of his work on social media and have seen many of the numerous projects that look amazing . All of his work I have seen is magazine worthy , art in the landscape .

I have known Dan for approximately 10 years and can truly say that he is a true professional and runs a top-notch contracting business. His knowledge of the pond and water garden industry is invaluable. He has always offered assistance to anyone that has a simple or highly complex question or situation. I would highly recommend Dan Put of Puts Ponds to anyone that wants a simple backyard water feature or or even a small lake.

Dan and I have chewed on the same dirt in the same very large holes. McCannon Farm is but one example where he was an amazing asset to the team and a professional in everything I witnessed. We participate in one of the largest and most successful installer certification programs in the water feature industry together. Dan is one of the best in the business. Anybody using Put's Ponds & Garden's to design and build their water feature is in great hands!

I've known Dan Put for over 7 years he's an outstanding Pond Builder one of the top builders in the country. He has an impeccable reputation is known for doing the right thing and creating beautiful outdoor living spaces. As a professional in the same industry highly recommend Dan for work that he does in Michigan.

Dan is a great honest guy with the passion for building ponds. We have worked closely with Dan on some large projects and his knowledge,passion and perfection is 2nd to none.

A true professional and leader in the water garden industry. Put's raises the bar for certified contractors across the country.

I've worked next to Dan and his employees on several pond installs at industry events and followed the work his business has done for quite a while. They do great work and are a leader in our industry. I would not hesitate referring Put's Ponds to any of my friends or family in his area. I would also not hesitate to bring his business in on a project in my area if I needed the help.

I have previously worked with Dan on projects throughout the US. He is one of the most skilled professionals in the water feature industry. Dan is well respected by his peers for always helping others learn to design and build successfully. I highly recommend Dan @ Put's Ponds for any water feature project.

I have known Dan for a number of years as fellow contractor. He is well respected among our peers as one of the top notch certified aquascape contractors. Dan is honest, fair and hard working. I highly recommend Put's ponds.