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Eastern Surfaces, Inc.

Eastern Surfaces, Inc.

Average rating: 4.1 out of 5 stars20 Reviews
Countertop
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About Us

Pennsylvania Leading Countertop Fabricators
Best of Houzz 2017 & 2018
Eastern Surfaces is an innovative leader in the fabrication of granite, marble, quartz and solid surface countertops for both residential and commercial use. We combine a high-tech production facility, outstanding customer service and old-world craftsmanship to ensure the finest quality countertops for your home or business.

Awards

Accredited by the Marble Institute of America Exclusive Artisan Group fabricator

Category

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34 Projects

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Business Details

Business Name

Eastern Surfaces, Inc.

Phone Number

(610) 595-9020

Website

www.easternsurfaces.com/

Address

601 South 10th Street
Allentown, PA 18103

License Number

QW-31444

Followers

70 Followers

Socials

Find me on FacebookFind me on LinkedinFind me on my blog or other site

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Services Provided

Custom Countertops

Backsplash Installation

Countertop Installation

Countertop Sales

Quartz Countertops

Granite Countertops

Natural Stone Countertops

Marble Countertops

Countertop Repair

Stone Installation

Tile Sales

Wood Countertops

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Areas Served

Lehigh Valley

Allentown

Bethlehem

Whitehall

Easton

Whitehall Township

Fullerton

Emmaus

Hanover Township

____Hanover Township

Breinigsville

Ancient Oaks

Wescosville

Catasauqua

Red Lion

Hellertown

Dorneyville

Fountain Hill

Schnecksville

Coplay

Macungie

Hokendauqua

Hereford

North Catasauqua

Freemansburg

Bath

Egypt

Alburtis

Trexlertown

Coopersburg

Cementon

Richlandtown

Stiles

Laurys Station

Northampton

Middletown

Ackermanville

Center Valley

East Texas

Flicksville

Limeport

Neffs

Old Zionsville

Orefield

Zionsville

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Credentials

2 Houzz Awards
Best of Houzz 2018 - Service
Best of Houzz 2017 - Service
4 Houzz Badges
Houzz Pro Software User
Star Houzzer
Recommended on Houzz
500 Ideabook Saves
1 Affiliation
Natural Stone Institute
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Featured Review
Di
Di
Average rating: 5 out of 5 stars
First, they have an beautiful selection of marble and granite. Employees are professional and patient. They provided excellent communication and arrived on time for measuring and installation appointments. Final product is absolutely beautiful.Read Full Review
Write a Review

20 Reviews for Eastern Surfaces, Inc.

JE
Jessi
Average rating: 1 out of 5 stars
I would explore other options before willingly choosing this company. For other reasons, our counter had to be ordered at the same time as our cabinets. I told them to first time they called we were not ready due to this. I had continuous phone calls wanting to set up a time to measure despite being told I would call them. The guy who we were told to ask questions when he came to measure knew nothing. I was given conflicting information several times and am still not sure what to believe. Very visable seams right at the edges of a sink and was told that was the only way it could be done. Installers didn't properly clean up after installation and had messy black caulking oozed all over.
H3
HU-377128529
Average rating: 1 out of 5 stars
We ordered our counter tops from Home Depot in Phillipsburg, NJ. We were told that is would take two weeks before they measured and two weeks after for installation. They subcontracted it to Eastern surfaces which took four weeks before they came out to measure and will not install for another two months. So counter tops we order on 5/31/21 will not be installed until 8/26/21. They never called us we had to call them. Their costumer service is a joke! If you have a choice go somewhere else. My parents ordered countertops in south jersey this spring and it took about a month before they were installed. This is a problem with the Home Depot which did nothing to help and more importantly with eastern surfaces. Cannot believe it will be three months for countertops! Unless you have all the time in the world shop some place else!
Eastern Surfaces, Inc.
Comment from Eastern Surfaces, Inc.:
Hello, and thank you for providing feedback. We are sorry that you are experiencing an extended lead time on your countertops due to industry-wide supply chain interruptions. We will do our best to fulfill your order as soon as possible. If you reach out to me directly, 610-266-3121, to let me know about your specific job, I can look into it further. Sincerely, Karen
H3
HU-327900146
Average rating: 1 out of 5 stars
Perhaps my opinion will change if situation gets resolved but I ordered countertops and gentleman who did template told me in passing, after I had signed off on template that a seam would be right next to sink. I said I wasn’t happy and he added to the template instructions that I was to sign off on seam placement before cutting. THEY DID NOT CONTACT ME ST ALL about seam. I spoke with 2 people after template was made about this and was told they’d get back to me - no one did. Installers came today with unacceptable seams and I refused installation. I have since been told they can’t help me but will install these already cut countertops but when I try to get it scheduled no one returns my calls. If they ever call me back, if they ever install countertops, and if they do a good job making seam inconspicuous I will revise my review. Men who came to do install were very nice but the people in the office are inattentive at best. Buyer beware when working with Eastern Surfaces!!!
Eastern Surfaces, Inc.
Comment from Eastern Surfaces, Inc.:
Hello and thank you for providing feedback. I am sorry to read that you have not had a positive experience thus far. That certainly is not our goal or way of doing business. I'd like to learn more about your job to see how we can help to make it right. Please give me a call at 610/266-3121 and ask for Karen.
Lehigh River Kitchens
Lehigh River Kitchens
Average rating: 5 out of 5 stars
I've been working with Eastern Surfaces for over 5 years for my clients countertops. Templates are done in a timely manner and the install is usually done without any issues. When an issue arises, they make sure to resolve it until the client is happy. Their selection of stone is massive and the salespeople are friendly and accommodating.
Danken Corp.
Danken Corp.
Average rating: 5 out of 5 stars
Another job well done by Eastern Surfaces. We have worked with Eastern for over a decade, and enjoy and great working relationship with them!
DE
debbiesom
Average rating: 5 out of 5 stars
I was looking for granite to do a bathroom vanity. I knew I wanted Blue Pearl and Eastern had a beautiful piece. They cut and installed the vanity in one day & provided the sink. Everything went smoothly. Great customer service too. I highly recommend Eastern Surfaces.
Christy Carr
Christy Carr
Average rating: 5 out of 5 stars
I truly enjoyed working with Robin P at Eastern! So professional and responsive and the level of expertise with the fabricating and the 6 men it took to install our island top was exceptional!!! We did a mitered drop edge and you can't even see a seam and the veining pattern was matched up perfectly! Looks like it was made that way! Couldn't be happier with Eastern!
JB
Jackie Bartolomeo
Average rating: 5 out of 5 stars
Eastern Surface has been a pleasure to work with; from the start with Karen, the salesperson - to the installers who were very professional at my home. The Quartzite countertop in my kitchen is beautiful. The facility has a huge selection to choose from. Since many of the slabs lean on one another, the employees in the yard picked up the heavy slabs for us to be able to make the perfect selection. I would highly recommend this business.
Di
Di
Average rating: 5 out of 5 stars
First, they have an beautiful selection of marble and granite. Employees are professional and patient. They provided excellent communication and arrived on time for measuring and installation appointments. Final product is absolutely beautiful.
Inspiration Kitchen and Bath
Inspiration Kitchen and Bath
Average rating: 5 out of 5 stars
Eastern Surfaces is top notch when it comes to service. They always arrive as scheduled on our projects and do wonderful fabrication on all of our projects. Everyone we work with at Eastern for pricing as well as scheduling is very nice and helpful. We enjoy working with Eastern very much.
Harth Builders
Harth Builders
Average rating: 5 out of 5 stars
Great installation of a kitchen countertop (along with many other installations). Eastern Surfaces provides prompt accurate pricing and timely service along with high quality fabrication.
H. Winter Tile
H. Winter Tile
Average rating: 5 out of 5 stars
Our experience with Eastern Surfaces is a professional relationship. Our tile customers often use the services of Eastern Surfaces for their solid surface needs and have reported only the highest of accolades. We are happy to refer customers to Eastern Surfaces for solid surface materials.
House Splendid
House Splendid
Average rating: 5 out of 5 stars
I have worked with Melissa for over 15 years and she has been an incredible resource in helping my business. Their countertops and service are unparalleled and i always get positive feedback from my clients.
Jarrett Design
Jarrett Design
Average rating: 5 out of 5 stars
We have worked with Karen for many years for our counter top needs. We work directly with her on some projects. On other projects, we refer our clients to her so they may meet with her at their convenience. She is always professional, pleasant, knowledgeable and eager to help. She provides excellent customer service with a smile.
Beatty Lumber Company
Beatty Lumber Company
Average rating: 4 out of 5 stars
Eastern Surfaces has been great to work with. They are pros at what they do. We consider them to be a great partner in satisfying our customers. As the counter is often the last step in a kitchen remodel, a poor job can ruin an otherwise great relationship with a customer. Eastern has kept our customers very happy, and that's money in the bank! -Molly Olshefsky Design Department Manager Beatty Lumber Company
Canaan Cabinetry Inc.
Canaan Cabinetry Inc.
Average rating: 4 out of 5 stars
We have used many stone fabricators as subcontractors in our kitchen and bath remodeling projects over the past 13 years, but our latest default stone fabricator is Eastern Surfaces. They provide excellent customer service and assign an in house sales person to our company. That connection makes getting an answer to our questions efficient and painless. They offer competitive pricing for their contractors and keep us supplied with updates and samples. We receive good reports from our customers about the installation and template crews that come out to their homes.
LF
Lisa Fitzell
Average rating: 5 out of 5 stars
We just had granite countertops installed in our kitchen and they did a WONDERFUL job! The countertops were perfect and the installation flawless. Everyone at the company was courteous and professional. I would highly recommend them.
LW
Laurie Westhafer
Average rating: 1 out of 5 stars
We recently use this company through our kitchen designer. One of the worst experiences we have ever had. First we had to go to Allentown to select our granite slab, 2 hours each way. Once selected we had so many problems with crooked cuts and install which made the counter not align straight with our range and overhang was uneven. Our island had to be redone 3 times. The second time we trusted them to pick the slab from the same lot as first and they actually brought a slab with a visible crack (natural) over 20 inches long and the other corner had black marks approx 12 x 12 that looked like a child had taken a marker to it. Insisted on the owner coming to look at this mess. We had it redone, but it took three times and countless appointments of templating, going to look at slabs, etc. After insisting on some sort of compensation, they gave us a $350 discount on a $5000 dollar job and no apology.
Eastern Surfaces, Inc.
Comment from Eastern Surfaces, Inc.:
Our goal is to always meet or exceed our customer’s expectations. We were provided dimensions to fabricate from, by the kitchen dealer. When these proved to be incorrect we made a new island. The customer was unhappy with the appearance of the second island. The owner went out to meet with the customer and it was agreed that Eastern would send new slabs to Harrisburg for their approval. The new island was made and the customer was satisfied. The customer was never without a countertop throughout this process. We made numerous attempts to contact the customer directly but unfortunately we were never allowed a conversation.
Stone Park USA Inc
Stone Park USA Inc
Average rating: 5 out of 5 stars
We have dealt with Eastern Surfaces for a long time. They are premier granite and quartz manufacturer in Lehigh Valley, PA with nice in-house inventory and excellent customer service. Highly recommended.
CA
caitbren
Average rating: 5 out of 5 stars
Last summer they installed a Cambria counter top in our kitchen. They also installed granite tops in two bathrooms. We were very pleased with the products and the workmanship. I would recommend them to others, in fact I just did so today.
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Frequently Asked Questions

We offer a wide range of countertop materials including natural stones like granite, marble, quartzite, and soapstone, as well as engineered options such as quartz, Dekton, porcelain, and solid surface. We also carry top brands like Caesarstone, Cambria, and Silestone to ensure you find the perfect fit for your home.

Absolutely! We pride ourselves on our ability to fabricate custom countertops right here in our state-of-the-art facility. Our team combines high-tech production with old-world craftsmanship to ensure every piece is perfectly tailored to your unique specifications and vision.

Yes, we are proud to be an Exclusive Artisan Group fabricator and are accredited by the Natural Stone Institute. We work with many major brands, ensuring our team is highly skilled in handling and installing their products to the highest industry standards.

Absolutely. We specialize in exquisite custom countertops, including luxury materials like high-grade granite, marble, quartzite, and advanced engineered surfaces such as Dekton. Our focus is on delivering the finest quality and craftsmanship to create a truly stunning focal point in your home.

Yes, precise measurements are crucial for a perfect fit. We utilize advanced technology and meticulous templating processes, including laser measurements, to ensure accuracy for every custom countertop project. This allows us to achieve seamless installation and exceptional results.

FAQ content may be generated based on the Pro's Houzz profile and website.

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7 Comments

Commented: Price to install DektonHi - Thank you for your inquiry and interest in Eastern Surfaces. We would be happy to give you an idea on cost. Please email a sketch with dimensions of the area(s) that you would like to cover to ...
September 1, 2019
Commented: Upper cabinet color?Hello - We are countertop fabricators so I do not know the exact color of the cabinets. Typically, cabinets are chosen first by the homeowner and then they come in to select the countertops with us. ...
November 14, 2018
Commented: Cambrian countertopFrom the photo, it looks like it can be either Seagrove or Roxwell.
April 21, 2018
Commented: Love the countertop.. What is the name?Hi Nancee. It's Zodiaq Calacatta Natura. Thanks for your interest in Eastern Surfaces. Karen
January 23, 2018
Commented: BEAUTIFUL COUNTER TOP ON THE ISLANDHi Tammy. Thank you for your interest in the countertops fabricated by Eastern Surfaces. The island is a stone called Mont Blanc and the perimeter is Absolute Black leathered granite. Let us know i...
December 6, 2016
Commented: Love the Countertop - What kind and color is the countertop?Hi Julie. I don't have the job records to be certain, but I can make an educated guess of Grigio marble. Hope that helps and let us know if we can be of further assistance.
March 3, 2016
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Average rating: 4 out of 5 stars
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