I really never write reviews. However, this one is very important to me because when we were looking for GC's to fully renovate the one bedroom we waited 18 long years to work on, reviews and websites like Houzz tended to be most instrumental to us.
Due to budgetary limitations, we did not have a designer and only used our architect for necessary paperwork. And because this was our first, and last renovation, we absolutely needed it to be "right". So we were very specific about our needs and wants lest we miss anything.
For this reason, our "scope of work" was extremely detailed, so that each item would be included in "our final number", avoiding as much as possible, change orders that might put us over budget. This involved a great deal of back and forth with Dean, prior to contract, and a tremendous amount of patience on his part. This was a gut renovation, and included all new flooring, plumbing, and electrical throughout.
A brief and important digression: You get what you pay for. After narrowing our search for a GC down to a couple for a handful, we got proposals from each. Being on our budget, we went with the GC who came in at a lower price than Dean, only to lose precious time and money doing so.
After two chaotic months of aimless confused workers with no daily foreman on the job, no guidance, no sign of the GC himself, a messy disorganized work site lacking any direction, and two plumbing disasters damaging the units below us-we quickly circled back to Dean, kicking ourselves for not using him in the first place, and all the wiser.
The glaring differences were evident from day one of Dean's team taking over our job. Their attention to detail and professionalism literally thrilled us. With Victor, our foreman, on site daily, it quickly became clear that we had nothing to worry about, and any micromanaging became unnecessary. Not only is Victor a true master-seasoned in tile, flooring, and molding to name a few-but his eye for detail rivals my own, and he will settle for nothing short of perfection from himself of his crew. This together with our weekly on site walk-through meetings with Dean, where he quelled any of our concerns with his expertise, and helped us face challenges and glitches with his candor, openness, and creativity, were unspeakable blessings for us.
Victor and Dean did their best to appease our wishes and bring them to fruition, even when it created obstacles or more work for them. Rather than dismissing or complaining about challenges, Victor and Dean problem solved, using their expertise and experience to help us meet them. For example, when we found fire brick in the ceiling from which we planned to hang our bubble chair, Dean helped us find a creative and viable solution, bringing in his welder to build an I-beam that is both structurally sound, and actually looks like an original detail in our living room. Similarly, in our newly gutted bathroom, they humored us and put our shower niche under the window, where we really wanted it, even though it created more tile work to get it there for us. Even now, months after we moved back into our apartment, Dean continues to be incredible. Bathroom moisture is a big concern of ours, and we need to be be able to use our fan with frequency to avoid mold. Unfortunately, the electrician put our fan switch on a light switch, which necessitates the light being on any time we want the fan on. Being post construction, Dean himself is helping us find the most efficient, least destructive way to get the fan on its own switch and is making it happen for us. These are just a few of countless examples of this kind.
Dean is easy to communicate with, patient and receptive. He made the stress of the job tolerable with his demeanor and easy going personality. If you are looking for someone who will take the time and care to do your job respectfully and impeccably look no further than J.Costa.
We recommend them wholeheartedly and without reservation. Living back at home, we are ecstatic in our new space, feeling so fortunate that all the pieces came together as they did, thanks to Dean and Victor. We feel like we are in an amazing new hotel, and never have to leave. Who could ask for more!