Nation Builders

Terry Nation with Nation Builders came to our home August 21, 2024 to give us an estimate on redoing our shower (leaking water somewhere and smelled like mold). He came out and I explained what we knew about timeline of damage and what I would like to have done. After examining the shower, he explained in great detail that there was a $250 fee due for the visit and then explained their process of examination visit, signing a contract, get a project plan, making 4 payments during the work. I attempted to contact him via email and used other email addresses on their website (primarily to document my attempt at contacting them). None of the email addresses worked. I finally resorted to sending a text on August 28, 2024 asking to email me a contract for signature. I heard absolutely nothing back and have not yet seen the contract. On October 15, 2024 while driving to the tile store to pick up shower tile, I received a phone call and made plans for work to begin on our shower on Thursday, October 17, 2024. Later in the evening, my contractor called and I realized that the earlier phone call was from Terry Nation. As soon as I hung up with my contractor I called Terry Nation. I explained that I thought he was my contractor and I apologized for not realizing who I was speaking to when we spoke. I explained that I had contacted him via text asked for a contract, had gotten no response, and that since I had not ever signed I contract I believed he decided not to take the job. I then told him that I had already hired someone to repair our shower and signed a contract with them. He said, “ that’s okay, we don’t normally take jobs as small as your job.” I apologized again and we said good night. I waited for 4 weeks from Terry Nation’s visit to look for another contractor. After hearing nothing from Terry Nation… 5 weeks after we last spoke about my “small job”, 8 weeks after I asked for a contract, 9 weeks after he came to our home, Terry Nation cashed my $250 deposit check. Do not contact Terry Nation, owner of Nation Builders, unless you: 1) want to work without a contract; 2) don’t need to know anything about the project cost; 3) can afford to throw away $250 deposit; 4) want to work with someone who is unreachable… until the day before he wants to schedule work (without offering you a contract to protect yourself); 4) and last but not least, want to work with someone who doesn’t normally work on small projects (my estimated cost of 20K).