HARRIS SERVICES

Hired them to help us with selling our house. We did a home inspection and then they helped us to put in new bamboo floors, all new windows, and other various things. They did an AWESOME job and at a very reasonable price! The pictures are of the bamboo floors.

We had an extensive water damage at our home. Glenn and his team responded in the middle of the night and worked through the next day removing water and assessing the extent of the damage. Harris Services handled the project from beginning to end. Not only did they get our house back together, but more importantly were there every step of the way to help us deal with the insurance companies and make important decisions.

Without hesitation, I would highly recommend Harris Services for their expertise in orchestrating carpet cleaning and new carpet installation. With Harris, there is no worries from the beginning of the project until completion. I am 100% sold out on this company, its owner and employees.

I am more than pleased with the level of professionalism of the staff at Harris Services. They care about more then just getting the job done, and my carpets turned out amazing!

ADMITTEDLY INEFFICIENT AND PASSES THOSE INEFFICIENCIES ON TO THE CUSTOMER CONCERING COST. Unknown leak and had multiple contractors provide estimates for the investigation of the source. Harris provided us an estimate of $480 for 8hrs of work. What they didn’t outline in their estimate is their disagreement of approach between their Water Specialist and Construction personnel who apparently cannot visit a residence at the same time (maybe they are like Superman/Clark Kent). After 4+ trips of going back and forth between the crews, they FINALLY finish the investigation and proceed to have me pay the $480 bill which I only paid $400 due to a misunderstanding of an equipment charge. They then send me the estimate (almost $6,000) that included work that didn’t need to be done according to insurance, multiple contractors, and what I relayed to them PRIOR to providing an initial estimate. The non-required work accounted for $3,700 of the total estimate. I sent back a negotiation on removing some unnecessary charges and coincidently less than two (2) hours later, I get a BRAND NEW BILL (not an estimate) for $778.23 for the same work I just paid them for! Therefore, they almost TRIPLED my investigation cost because they (from the owner) “spent time discussing what to do back at the office” when the initial person (Brad) that came out the house said what the issue was in the first place! The worse part of this is the temporary fix they did. EVERY contractor that I’ve had come to the house has asked, “Why didn’t they just fix the OSB rotted piece since they had the siding/shutters/gutter off anyways?” Inefficiencies is the answer. Inefficiencies as outlined by their owner Glenn Harris in a sit-down with him. What should have happened is the Water Specialist and construction crew should have been at my house AT THE SAME TIME to remove the trim around door (1st trip), remove dry wall (2nd and 3rd trip), pull back siding (4th trip), and provide temporary fix (4th trip). A possible one day investigation but instead they bounced me back and forth for weeks between the crews. Needless to say, the other quality construction companies are providing proposals considerably below Harris (with LABOR MINIMUMS included) and are well aware of the issues with the project. And as for Harris, they have walked away from the project leaving exposed walls, and a $1,200 bill to have “discussions” on how to find a leak behind the wall. Their company disagreements between the Water Specialist and construction crew are COMPLETELY unprofessional and have caused a lot of time and money to be thrown on me as the customer which absolutely unsatisfactory when it comes to proper customer service. I think they have quality employees, but their leadership and project management skills are not to the level that they advertise. ($480 -> $6500 -> $7300 IN ESTIMATED COSTS for a job that should cost $2,500 or less TOTAL)

I would say that Harris Services is a top-notch company that is founded on integrity, knowledge and hard work. I have worked with Harris's Services for carpet cleaning for the past decade, but have now hired them to do all of the updating and remodeling on my new home. I am more than pleased with the level of professionalism and care Mr. Harris has given to me and my particular situation. You just don't find that kind of service anymore - that is, people who care about people and not just "the job." I'm finding that with Harris Services, you get the best of both worlds: a premium service and a heart of gold. What more can any customer want?

Our basement flooded the weekend before Christmas. Called them on Saturday and they came on Sunday, good communication, did a great job and were respectful.

Harris Services did an excellent job cleaning carpets in two of our bedrooms. The men were friendly, respectful of our home, and took great care in their work. Corners of walls were protected from the hoses that were used. The carpets looked great when they were finished and I was pleasantly surprised by the cost!