Home Maintenance Solution, Inc.
Art Installation, Backsplash Installation, Baseboard Installation, Blind Installation, Cabinet Installation, Ceiling Fan Installation, Ceiling Fan Repair, Childproofing, Cooktop, Range & Stove Installation, Crown Molding Installation, Dishwasher Installation, Door Painting, Door Repair, Dryer Vent Cleaning, Dryer Vent Installation, Drywall Repair, Exhaust Fan Installation, Exterior Door Installation, Faucet Installation, Faucet Repair, Frozen Pipe Repair, Furniture Assembly, Garbage Disposal Installation, Garbage Disposal Repair, GFCI Outlet Installation, Humidifier Installation, Interior Door Installation, Kitchen Plumbing, Lighting Installation, Microwave Installation, Pet Door Installation, Plaster Repair, Range Hood Installation, Smoke Detector Installation, Stair Repair, Tile Installation, Tile Repair, Toilet Installation, Trim Work, TV Installation, Washing Machine Installation, Weather Stripping, Wheelchair Ramp Installation, Window Caulking, Window Repair, Deck Repair, Soffit Repair, Wainscoting, Wood Floor Installation
Defiance, Lake Saint Louis, O'Fallon, Weldon Spring, St. Louis County, Chesterfield, Ballwin, Clayton, St. Louis City, Kirkwood, Webster Groves, University City
If I don't set the expectations right, then this can happen. I believe that I should have gone out to take a look at your small repair instead of having you send the picture. I was just trying to help you because of the very short time frame that you had.
I do want to clarify that I did include the $65 trip charge in my quote. I planned on 4 hours, but it took him 4.5 hours. We discussed ahead of time that this was an approximate price based a picture that you sent and it could vary. Also, you asked my guy to look at a non-functioning light while he was there. This wasn't mentioned when I was first told about the job. He had to remove the light and switch to check for wiring problems which could have easily amounted to the extra half hour of time that you saw on your bill. Did you expect us to do this for free?
The cracked ceiling tiles are a result of the ceiling originally being installed, by someone else, too close to the floor joists above. You can get new ties, but they won't go in without being bent or cracked because of the way the ceiling was installed.
Again, I'm really sorry for the disappointment. Best to you on the sale of your house!