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Amba Products

Amba Products

Average rating: 3.9 out of 5 stars7 Reviews
Kitchen & Bath Fixtures
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About Us

Amba Products was established in 2004 in Atlanta, Georgia, USA, starting off by supplying heated towel racks/towel warmers to only a few local retailers. As the company has grown, so has our product offering: Amba now offers close to 150 different heated towel racks and special-order models as well . We now sell our products to 2000+ retailers throughout the USA, Canada, Mexico and the Caribbean. Our mission is to upgrade all bathrooms with Heated Towel Racks!

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Business Details

Business Name

Amba Products

Phone Number

(404) 350-9738

Website

ambaproducts.houzz.com

Address

790 Pickens Industrial Drive
Marietta, GA 30062

Followers

113 Followers

Socials

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Services Provided

Special Order Heated Towel Racks

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Credentials

2 Houzz Badges
Houzz Influencer
1,000 Ideabook Saves
6 Affiliations
American Society of Interior DesignersThe American Institute of ArchitectsNational Kitchen & Bath AssociationDPHABetter Business BureauU.S. Green Building Council (USGBC)
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7 Reviews for Amba Products

GC
George Chow
Average rating: 1 out of 5 stars
Purchased the Amba towel warmer with remote control for my bathroom project. Found out the tube that is connecting the electrical to the remote unit is too thin, only 1/16" and it is very difficult to drill the correct hole on tile. Called US Amba distributor in the US and talked to tech support and then GM Harris and confirmed the issue when the application is on tile or stone. However, they will not ship out washers for free??? First, this is a design issue with the product that should be rectified. Second, the instruction manual shipped out with the unit is for the European model, not US model. There should be 3 sets of 2 1/2" screws included in the package but found only 2. Also, there was no mention that you need washers if it is used on tile or stone walls. Normally, manufacturers will ship out washers for different applications and user can elect to use them or not. But in this case, the Amba distributor is nickle and diming the buyer for something that is less than $2 when the price of the unit, warmer and controller is over $1,800 dollars! IMO, pretty ridiculous!
Amba Products
Comment from Amba Products:
Mr. Chow – thank you for sharing your feedback. We understand your frustration and appreciate the opportunity to work with you directly to address your concerns.

Washers are not a standard part of our towel warmer kits, as they are not needed in the vast majority of installations. However, for tile or stone applications, they can provide a cleaner finish. To reduce unnecessary waste and environmental impact, these are offered upon request. In your case, we were happy to supply these washers at no cost.

We also regret any confusion caused by the manual or missing screws. The missing screws were provided as soon as we were notified. As for the manual, ETL requires a universal version to be included in every box, but we also provide a US-spec guide on our website for additional clarity.

We hope you are now enjoying the comfort and wellness benefits your Amba towel warmer was designed to provide, and we remain here should you need further assistance.
KW
KIRK WATSON
Average rating: 1 out of 5 stars
When they need to be repaired the company will send you the part and its upto you to pay to have the new parts put on. DO NOT BUY THIS BRAND
Amba Products
Comment from Amba Products:
Hey Kirk, we have reviewed your case and wanted to clarify;
You purchased a Traditional Heated Towel Rack in July of 2016, in March of 2017 you called due to issues with this unit's heating element. We promptly sent you a replacement element and instructions on how to install. 9 Months later on December 20th 2017 you called in and told us that you couldn't find a handyman to install this element — Mark then offered to have your towel rack shipped back to our office so we could then repair it and ship it back, at our cost — we just needed you to package up the unit and let us know when/where we would need to arrange for it to be shipped back to us. This review was posted the day after we had this conversation — we have done what we can to try remedy this situation, and are still willing to repair your heated towel rack. Please contact us at customerservice@ambaproducts.com
JW
John Wesley
Average rating: 5 out of 5 stars
This is a Fantastic company with great products and customer service. AMBA radiant heat warmers have a number of applications beyond just heating towels like the one we installed in this laundry room used to dry clothes and shoes. This product can reduce moisture and significantly heat a small room. People install them on their boats and RVs to dry clothes and shoes as they use minimal energy (about as much as a couple light bulbs). And the bottom line is they are the most reasonably priced towel warmer on the market that will last you a lifetime.
A2Z Sell
A2Z Sell
Average rating: 5 out of 5 stars
We have been working with Amba Products for about 3 years so it's enough time for our review to count. We had many costumers for AMBA towel warmers and so far we never had any complaints only good reviews. Go Amba with confidence!
Luxvanity
Luxvanity
Average rating: 5 out of 5 stars
It's been a great experience working with this company. The shipping is super fast within 24-48 hours the most and my customers was very pleased with the quality of their products.
Onlytowelwarmers.com
Onlytowelwarmers.com
Average rating: 5 out of 5 stars
I am a online retailer that has worked with Amba for several years. They offer a quality towel warmer at an affordable price. I have an Amba towel warmer in my home and I'm very pleased with it. You can't go wrong with an Amba towel warmer!
DirectSinks
DirectSinks
Average rating: 5 out of 5 stars
Directsinks.com has been supplying its customers since 2013 with the amazing products from Amba. We cannot express how pleased we are with the products. The finish, functionality and style is simply top notch. As a vendor, Amba is one of the best. They ship quickly, keep abundant inventory, and keep us up to date on product information. As a proud owner of the Jeeves M Shelf, I can personally speak to the quality and finish. I turn mine on before every shower and have a warm and dry towel every time. +-
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Frequently Asked Questions

We specialize in a wide variety of heated towel racks. Amba Products offers close to 150 different models, including special-order options, designed to upgrade any bathroom with comfort and style. Our focus is exclusively on providing high-quality towel warmers.

Yes, we absolutely assist with sizing and specification guidance for our heated towel racks. As a manufacturer offering nearly 150 models and special-order options, we work closely with our retailers to ensure the correct product is selected for every project. Feel free to contact us or your local retailer for expert advice.

Yes, we do! Beyond our extensive range of standard models, Amba Products offers special-order heated towel racks. This allows us to provide solutions that precisely meet unique design specifications or project requirements for our customers through our network of retailers.

Yes, we provide delivery services for our heated towel racks. As a company that sells to over 2000 retailers across the USA, Canada, Mexico, and the Caribbean, we have established logistics to ensure our products reach their destinations efficiently and reliably.

FAQ content may be generated based on the Pro's Houzz profile and website.

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1 Ideabook

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77 Comments

Commented: Is this towel bar & shelf heated?Hello - yes, this shelf model towel warmer is heated. Both the shelf section as well as the rack all heat to dry and warm towels or other articles of clothing. It is part of our Jeeves collection and ...
March 27, 2022
Commented: timerHi bevthacker - the timer that you would need to order is SKU: ATW-T24
April 25, 2020
Commented: which programmable time or do you recommend for this unitHi Vincent - any type of timer can be used with our towel warmers to control when they turn on/off. It will depend on what type of features/functionality you are looking for. We offer 2 different type...
October 20, 2019
Commented: WarrantyThere is a 2 year warranty that covers all components of the product.
July 22, 2019
Commented: Burning towels and peopleHi MHlauer, please contact us so we may assist you with your towel warmer and troubleshoot the problem. You can call us at 404-350-9738 at your convenience between M-F from 8am-6pm EST
July 17, 2019
Commented: Radiator or electricHi - this product is connected to your standard 110V electric power supply. It is rated at 232 Watts, 2.0 amps and 791 BTUs.
April 12, 2019
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