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Awards
2019 Parade of Homes Winner 2009-2018 Parade of Homes Winner Best of Durango Best Builder 2014 and 2015, 2017-2022 Best of Houzz 2014, 2015, 2018, 2020, 2021, 2022 - Service Best of Houzz 2018, 2019, 2020, 2021, 2022 - Design
Category
Business Details
Business Name
Asher Custom Homes
Phone Number
(970) 799-0226
Website
Address
110 W. 11th St.
Durango, CO 81301
Services Provided
Home Remodeling
New Home Construction
Kitchen Remodeling
Home Additions
Bathroom Remodeling
Kitchen Design
Home Extensions
Bathroom Design
Architectural Design
Accessory Dwelling Units (ADUs)
Building Design
Deck Building
Guesthouse Design & Construction
Architectural Drawings
House Plans
Outdoor Kitchen Construction
Multigenerational Homes
Flooring Installation
3D Rendering
Project Management
Home Restoration
Design Consultation
Energy-Efficient Homes
Floor Plans
Garage Building
Outdoor Kitchen Design
Custom Home Bars
Green Building
Sustainable Design
Porch Design & Construction
Laundry Room Design
Lighting Design
Deck Design
Mudroom Design
Site Planning
Drafting
Structural Engineering
Barn Design & Construction
Home Theater Design
Demolition
Lighting Installation
Site Preparation
Outdoor Lighting Design
Radiant Floor Heating
Passive Solar Heating & Cooling
Linoleum Flooring Installation
Custom Beds
Custom Home
General Contracting
Areas Served
Montrose
Durango
Telluride
Pagosa Springs
Durango Mountain
Edgemont
Glacier Club
Purgatory
Ridgeway
Southwest Colorado
Two Dogs
Credentials
38 Reviews for Asher Custom Homes









The septic system pipe is located in the client's side yard approximately 200 feet from the house. The septic engineer chose this spot because it found it to be the most appropriate for the system. While the pipe is in the side yard, far from the home, Asher Custom Homes offered to landscape around it to make it virtually imperceptible. the client refused this offer and instead engaged the septic engineering firm that originally designed the system seeking a different answer. The septic engineering firm proposed a modification that could mitigate the pipe. When the client informed Asher Custom Homes of this potential modification, we contacted numerous contractors who can do this work, but none of them wanted to disturb a certified working system. Additionally, while the original septic engineer proposed a potential modification, they have also stated in writing to Asher Custom Homes that the system was installed correctly to plan and that any modification to the system could affect the operation and effectiveness of the system. Such a modification would also void all of the existing warranties on the system. Attached is the as built evaluation from the engineering firm that confirms the system was installed correctly and that modifications have risks.
The client selected a beautiful slab of natural stone to be used for their kitchen island. Their contract with the granite fabricator states clearly that this stone is prone to cracking during shipment and fabrication and the stone fabricator has the right to repair the slab if in fact it cracks. The stone apparently cracked in half while being installed by the fabricator. Asher Custom Homes was unaware of this until the client discovered the crack a number of months after installation when they were looking at something else from the ground up and saw the crack from under the slab. Because the fabricator deals with this type of issue on a regular basis, they are experts at repairing cracks. This crack was imperceptible and may have never been noticed had the client not discovered it from underneath. Despite this, the client was unhappy so Asher Custom Homes advocated for them with the fabricator and negotiated zero cost for fabricating and installing a replacement piece of stone that the client would purchase. To suggest that Asher Custom Homes refused to replace stone and to imply that we left the client on their own is patently false.
There is a significant cost to hauling off dirt from a project site. In consultation with Asher, the owners decided to leave the excavated dirt on the property to keep costs down and to create a larger back yard. There was a finite area to work with and one tree ended up with too much dirt around it. The excavator intended to remediate this issue by creating a welled area around the tree.Before this tree well work could be completed and without notifying Asher Custom Homes, the client independently hired a contractor who was doing other work in their neighborhood to move large quantities of the dirt to another area of their property for landscaping. This dirt movement negated the need for the tree well.
Asher Custom Homes prides itself on working extensively with our clients from the beginning of design throughout the completion of construction. We use a web-based project tracking tool combined with a comprehensive project plan that requires our clients to confirm all design elements and selections before being built or ordered. We have numerous touch points with our clients during design and construction so that specific design features like bathroom layout, exterior column sizes and fireplaces are exactly what the client has chosen and confirmed with our tool. Asher Custom Homes was never made aware of any concerns over the columns, bathroom layout or the fireplace until this review and while we would have been happy to work with the client to make modifications during design and construction, this house was completed over a year ago and the design and construction phases were over 2 years ago when these concerns should have been raised and addressed. A review of the design selections the client approved does not identify any discrepancies from what was planned and approved to what was built. I can address that the height of the fireplace mantel was driven by building code. The fireplace unit that the client selected required a certain clearance between the fireplace box and any combustible material. Our project notes clearly identify that we discussed this issue with the client and received their approval to construct the fireplace they have.
Asher Custom Homes stands behind all of our projects and we remain willing and committed to work with the client to resolve any true problems that require remediation.
REDACTED
PERMIT #:
ISSUED: 08/11/2020
EXPIRES: 08/11/2021
ON-SITE WASTE WATER TREATMENT PERMIT
APPLICANT PROPERTY OWNER INSTALLER
CLIENT NAME REDACTED
ADDRESS REDACTED
PHONE NUMBER REDACTED
SPRINGS, TX 7 LIC #: EXP:
ADDRESS: REDACTED
PERMIT TYPE: CONSTRUCTION SUBDIVISION: REDACTED
DWELLING UNITS: 1 BEDROOMS: 3
SITE EVAL LTAR: 0.80 LIMITING ZONE: R-2 Soil
DEPTH: 3 ft. WATER SUPPLY: Central
SEPTIC TANKS: 1250 gallons minimum
DESIGN FLOW: 525 GPD
DISTRIBUTION: Dosed, Pump
SOIL TREATMENT: Unlined sand filter constructed in three 3' X 73' trenches with gravel distribution media.
WORK DESCRIPTION: Construct a gravity absorption OWTS to service a new 4 bedroom home.
SPECIAL CONDITIONS
System must meet pressure dosing requirements as per Reg 43.10.E.3.a. Wet test will be required at the construction inspection.
Installer must be prepared to run a sufficient number of tests to confirm proper function of Automatic Distributing Valve. Call SJBPH
for inspection.
Strictly adhere to maximum depth requirement in design.
"Secondary sand media" as defined in Regulation 43.11.C.2.d must be used as sand filter material. A gradation of material is
required.
Effluent filter with handle reaching within 12 inches of grade is required at effluent tee of septic tank.
Splice boxes and electrical connections must be located outside the pump system access riser and be accessible from the ground
surface. Wire splices are prohibited inside the tank, dosing chamber or riser. Wire splicing must be completed with
corrosion-resistant, watertight connectors.
AUTHORIZATION TO BEGIN CONSTRUCTION OR REPAIRS
The submitted design and above specifications are authorized for construction, subject to the above special conditions. All
provisions of the SJBPH On-site Wastewater Treatment System regulations must be complied with whether specified herein or
not. The granting of this permit does not give authority to violate or cancel any other state or local law or regulation governing
construction or land use.
Authorized By Date
FINAL INSPECTION
The above system has been inspected and found to comply with the requirements as described on the issued permit.
08/11/2020
REDACTED
System Designed by (name, company, phone) Finalized By Date
8/20/2021
REDACTED
Subject: OWTS As-Built Evaluation and Record Drawing
REDACTED
Dear REDACTED:
As required by the San Juan Basin Public Health Department Onsite Wastewater Treatment
System (OWTS) Regulations, REDACTED performed as-built construction inspections and
prepared a record drawing for the OWTS at the site. We previously prepared an OWTS Design
for the site in our report dated July 22, 2020. This letter has been prepared in accordance with our
proposal to you dated June 16, 2020, Proposal No. 20162P.
We performed the as-built evaluation on September 16, 2020, July 13, 2021, July 26, 2021, and
August 2, 2021. The OWTS was installed by REDACTED. The
OWTS components observed include: sewer line, cleanouts, septic tank, dose tank, pump and
pump operation, squirt height, automatic distribution valve (ADV) operation, effluent transport
lines, distribution box, soil treatment area (STA), sand and the locations of components. The
installation and locations of system components were verified as shown on the OWTS Record
Drawing, Figure 1. Photographs of the OWTS installation are provided in the attached Photograph
Log.
The OWTS was installed in general conformance with our design except for the alterations listed
below. It is our opinion that the alterations will not negatively affect the performance of the
OWTS.
1. The orientation of the STA was rotated 90 degrees. Our original design showed the STA
in an East-West orientation; however, the STA was altered to a North-South orientation
due to trees and topographic considerations. The STA remains located in the same general
area as our original design and the locations of the test pits. The base of the STA excavation
was verified as the same soil type applied in our design.
2. The septic tank, dose tank and ADV locations were moved south from the design locations;
however, the pump transport distance and effluent transport line distances were not
substantially different than the design lengths. We verified the pump operation during our
site inspections and the pump operation test showed a squirt height of 10+ feet which well
exceeds the design height of 5 feet.
3. A K-Rain brand ADV was installed as the Orenco model arrived to the project site
damaged. The models are the same as K-Rain manufactures the ADV for Orenco.
PN: REDACTED Page 2
August 2, 2021
It is our opinion that the OWTS was installed in general conformance with our July 22, 2020
OWTS Design. The observations and recommendations presented above are based on our site
observations and our experience in the area. We make no warranty either express or implied.
Alterations to the system, improper OWTS operation, or improper backfill and site grading could
affect the operation and effectiveness of the OWTS.
Please contact us if you have any questions, or if we may be of additional service.
Respectfully, Reviewed by,
REDACTED
Engineering Geologist Geotechnical Engineer
Attachments: OWTS As-Built Record Drawing
OWTS As-Built Photograph Log


















Most if not all of the photographs included were taken during active construction and do not represent the condition of the home when it was turned over. Construction progress photos, when viewed without context, can create a misleading impression.
This project was built under a cost-plus contract. As the project neared completion, the homeowners refused to pay for substantial completed work because they disagreed with the project's cost and schedule. Despite our efforts to resolve those disagreements, payment was withheld. As a result, work could not continue, and certain remaining items were left incomplete because the contractual relationship had broken down due to nonpayment, not because we abandoned the project.
The review also references warranty concerns. Our warranty, like most construction warranties, is governed by the terms of the contract, including the owner's payment obligations.
Finally, the review encourages readers to search for court filings and litigation involving Asher Custom Homes. To be clear, there were no lawsuits filed by either party regarding this project. We encourage prospective clients to conduct their own independent research and verify the facts for themselves.
For more than 20 years, Asher Custom Homes has earned the trust of homeowners through quality craftsmanship, professionalism, and integrity. This is the only project in our company's history in which construction ended because a client refused to fulfill their contractual payment obligations. We regret that we were unable to resolve the dispute, but we remain proud of the home we built and confident that our reputation and longstanding record speak for themselves.
We confidently reassert that this review is egregiously inaccurate and grossly misleading and we can only surmise that this keyboard tirade is really a personal vendetta against our owner. It's unfortunate that this client is unable to find happiness in the beautiful home that they've enjoyed for well over a year now. Please research all fictitious and slanderous claims asserted by this review concerning any legal matters. Neither the owner nor the company are party to any litigation, indictments or convictions. Sadly, despite our team working very hard to placate this client, some people are just unhappy and take that unhappiness out on others. I invite you to read other reviews posted by this reviewer, who has unlimited vitriol for vendors who don't agree with him or when things don't go his way. I doubt this client would be as angry and vindictive had he honored the contract he signed and paid for work that had been performed. No builder will continue to work when the client either refuses to or is unable to pay. We do hope that this home owner finds his way to a happier place.