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Awards
NKBA Member NARI Member BBB Rated Norton Verisign Secured KCMA Certified Cabinets CARB2 Compliant Cabinets INC 500
Category
Business Details
Business Name
Cabinets.com
Phone Number
(877) 573-0088
Website
Address
8906 Brittany Way
Tampa, FL 33619
Typical Job Cost
$2,000 - 20,000
Services Provided
3D Rendering
BLUM™ Soft-close doors and drawers
Bathroom Cabinets
Countless custom options and modifications
Dovetail Drawers
Free Kitchen Design
Free Shipping Over $3500
Fully Refundable Sample Doors
Kitchen Cabinets
Limited Lifetime Warranty
Price Match Guarantee
Semi-Custom Cabinets
Areas Served
United States
The quality of the cabinets is top notch. Exactly what you would expect for custom cabinets but at prices lower than most quality cabinets could be. I highly recommend cabinets.com and do so without any hesitation.Read Full Review
423 Reviews for Cabinets.com





















































Thanks again for your trust, and we’re thankful for amazing customers like you.


































We appreciate your feedback and apologize that you are not satisfied with your purchase. At Cabinets.com we always aim to please our customers and make them happy, but unfortunately in your case we were not able to satisfy you, even after multiple attempts. We acknowledged that there was some shipping damage and a few quality issues, but we always stand behind our cabinets and never questioned replacing the cabinets that had damage. Even after the time had passed to report damage we continued to replace items, no questions asked. You continued to complain about the cabinets, so we offered to take all the cabinets back and give you a complete refund, but you did not accept that offer since you already installed all the cabinets. We even agreed to a small compensation that you suggested, but then later denied, making a new unrealistic demand. Again, we apologize that you are not satisfied with your purchase, but we feel that our company did everything we could to resolve the situation within reason.



























We are so glad to hear about your wonderful experience! We are sorry about those few dings, but are glad customer service team made everything right! Cally was indeed happy to have helped you with your design. We would love to see your new kitchen if you are willing to share some photos!



We are so glad you had such a great experience with your designer and our company! We always do our best to replace damaged products that unfortunately occur during shipping from time to time, so we are glad to hear that your issue was resolved immediately! We would love to see photos of your new kitchen if you would be willing to share some!

We are so glad you had such a positive experience with our team and that you love your cabinets! Being passionate about our customers is one of our values and we take that value very seriously. We would love to see your new space if you are able to share some photos!




We are so glad that your experience with your designer was so wonderful! Thank you for sharing these photos of the new spaces, they all look great! We know that Sheila will be delighted to work with you again on future projects, and we can't wait to see more beautiful photos of your future projects!



We are disappointed to hear that you’re not satisfied with your cabinet doors. We would like to explain what you are seeing and why this happens:
With sprayed stain applications you will see what is called a slight Halo/Faraday effect, which typically only appears on darker stains. This is caused by the spray out of the spray gun not being able to reach tight corners after the door is built. Unfortunately, we must spray the doors completely built as we risk a slight color variance if not all parts are sprayed at the same time. Along with this color variance, there is a risk of damaging the door during the building process. On the other hand, if more spray is concentrated in those tight corners, there will be excessive overspray on the rest of the door.
As you will see on our website, we offer both sprayed stains and hand wiped stains. This Halo/Faraday effect only happens on sprayed stains. Wiped stains do not have this issue (nor do painted doors), due to the fact that the stain itself is hand-wiped all over the door. They tend to take to the wood grain more and give off a varying color effect. If someone does not like the color variation caused by wiped stain, they’ll usually lean more toward sprayed stains. Sprayed stains create a uniform overall color, and wood grain does not come into play as much.
We hope this helps explain what you are seeing and why this is caused. Please reach out if there is anything else we can help you with.



We apologize for this inconvenience to your renovation. We have replaced the three broken pieces, and show they were delivered on 6/29. In speaking with our Customer Care Team, the final missing pieces of your order have completed in production and shipped out this afternoon. We’ve made sure to communicate each step of the way, and you will be receiving a tracking number via email shortly to help you monitor the status of your upcoming delivery. Please know that we understand your frustration and are doing all we can to get your order to you as soon as possible.







We apologize for the scratches that occurred on some of your doors and drawers during transit. Unfortunately, sometimes this can happen as the cabinets get handled improperly during the shipping process. We do try and take additional measures to avoid this. In fact, starting this week we are now using a film that is applied to all doors and drawers to help limit this issue.
When you brought this to our team’s attention, we stated that we have a quick and easy claims process to get these doors and drawers replaced. We asked you to send pictures of the doors and drawers that had issues and we stated that we would get those remade as soon as possible. You sent in photos of about 10 different doors/drawers that had damage but then demanded that we replace every single door and drawer on your order. Unfortunately, that is not the way our process works. We only replace damaged items not the entire order. You also admitted that even though a lot of them were fine, and some items you didn’t even open yet, you still wanted the entire order replaced. We kindly asked you to open all the cabinets in your order and anything that had damage we would get replaced right away. At this point you refused to work with us and even made numerous threats towards our company which we will not accept nor do business under these circumstances.
After much consideration, we are going to go against our policy of no returns on cabinet orders and take back your entire order and issue a full refund. We understand you had some issues, and we always try to make all our customers happy, but we do not see that being possible in this situation.

Thank you so much for sharing your story! We’re saddened to hear of the devastation caused by last year’s hurricane season; there’s no doubt the recovery and renovation process was a challenge. Each of our designers works hard to make project planning as smooth as possible-- Suzanne is no exception! Again, thank you for such wonderful feedback.



Thank you very much for the 5-star review. Your satisfaction is extremely important to us! We're glad that you took advantage of our sample door program to see the cabinet quality in person as you selected the right cabinets for your project. Crestview Naples White cabinets are a beautiful choice! Our kitchen designer Suzanne was happy to assist you in creating the perfect kitchen design for your space based on the drawings you provided. We try to make ordering from our website as easy as possible, so we're also glad that you found the "Add to Cart" feature on our itemized quote emails useful. Overall, we're thrilled that you're satisfied with your Cabinets.com experience and hope you enjoy your new kitchen cabinets for many, many years to come!

Thank you so much for the 5-star rating and such a wonderful review. We are happy that you chose Cabinets.com for your new cabinets and glad to hear that you absolutely love them! Our team is glad to have helped you throughout the buying process. Great choice on Belleair Maple Haze cabinets! We would love to see finished kitchen pictures. Again, thank you for sharing your experience on our Houzz page. We appreciate your business with us.




Making dream kitchens a reality - Yes, that's what we stand for! We're happy our designer, Brittany, was able to help you get the kitchen of your dreams. Thank you very much for sharing your experience on our Houzz Page. We truly appreciate your business and referral!

Thank you for choosing Cabinets.com for your new cabinets. Our team here is glad to hear that you are satisfied with the entire process of purchasing the cabinets. Suzanne is one of our talented kitchen designers on staff and we are happy that she provided you with excellent customer service. We are sure you will be happy with your new cabinets once they arrive. We can't wait to see the finished pictures!



Thanks so much for your review! We love reading comments and reviews like these. Your new kitchen looks amazing, and we're so happy you love your cabinets! Again, we truly appreciate your feedback.





Thanks for your review! Your feedback means a lot to us, and we love reading comments like this. We are so happy that you had a good experience with Cabinets.com and that your cabinets were everything you wanted!

Thank you for submitting a review. We are sorry to hear that you are experiencing some paint concerns with a few of your cabinet doors. We take all customer concerns and feedback very seriously and will make sure we get your issues addressed and resolved.
With all real painted cabinets, there is always a small risk of hairline cracks at the joints and seams as the wood is exposed to natural elements like humidity, sunlight, or changes in room temperature. Over time the wood will expand and contract, which is the natural tendency of a real wood product. In an effort to prevent as many problems as possible, our Deerfield cabinets get three complete coats of paint before we apply the top coat. However, that doesn’t mean a door couldn’t develop a small issue over time.
Don’t worry though, you’re protected by the Cabinets.com Lifetime Warranty, and we stand behind all our products! Our Customer Care team will work with you to submit a claim so we can get any doors with issues replaced, free of charge. We do not see an order number mentioned in your review, so please reach out to our Customer Care team, and they will walk you through a few easy steps for your door replacement. We look forward to getting you some new doors so that you can go back to loving your kitchen!




Thank you for leaving a review on our Houzz page. We're glad to hear that your designer, Suzanne was able to help you in designing your kitchen. We understand that small spaces can be difficult to work with and it is important to make sure there is ample of storage in your kitchen. We're glad we could make that happen! Again, we would like to thank you for the 5-star rating and your business with us.

Thank you for your kind words and the 5-star rating! We are glad to hear that your designer, Jessica was able to help you with your design. We appreciate your business with us!






We apologize for the late response, we have been talking with our team members on how to try and resolve your situation to the best of our ability. First, we are glad to hear that you are, for the most part, happy with the quality of the cabinets and understand that you had some issues with the door and drawer adjustments, which is common. We have sent you detailed instructions on how to make these adjustments and recommend that you visit our videos page ( https://www.cabinets.com/video/) to watch more How-To videos on necessary cabinet adjustments. As for your delivery, we are always trying to deliver faster. But in your case, it seems we were too fast, and we apologize if that was the case. Typically, we are heroes when that happens!
Regarding your Rev-a-Shelf items, there seems to be confusion and we apologize for that miscommunication. Based on the terms that you agreed to, we do allow returns on non-special-order items but only within 30 days of receiving the product and typically subject to a 20% restocking fee. We did offer you an exception on two of your items even though they were over 60 days past delivery since they didn’t work in your cabinets. We even offered to pay the return shipping and wave the restocking fees on those items. It appears that we fell short when you decided you wanted to return all your Rev-a-Shelf items for a full refund. Again, this goes against our policy, but we offered to take them back if they were still in the original packaging and unopened, and if you paid the return shipping. Unfortunately, once they are opened and removed from the original packaging, we cannot resell them due to the risk that parts may be missing.
After much consideration and trying to live up to our company vision to make all our customers happy we are going to allow you to return all the Rev-a-Shelf items regardless of the packaging if you are willing to pay the return shipping. We will not be able to resell those items however we will use them internally for our group of wonderful kitchen designers to use as learning tools! We look forward to working with you to get those items returned at which time we will issue a full refund. Hopefully, you find this option as a resolution and you will be able to enjoy your new kitchen. That is our goal at the end of the day! We appreciate your business.


Thank you very much for reviewing Cabinets.com on Houzz. We are glad you took advantage of our free kitchen design service and that Sarah was able to help you in designing the kitchen of your dreams! We are truly thankful for your business and referral!


Thank you for leaving a review with such kind words on our Houzz page! We are happy to know that you are satisfied with the quality of cabinets and the service you received at Cabinets.com. We are truly thankful for your business and look forward to helping you for your library next!







We’re thrilled to hear that you’ve enjoyed your experience with our company! Your feedback means a lot to us, and we love hearing comments like this. Being passionate about our customers is one of our core values that we follow wholeheartedly and we are glad our customer care specialist, Bryan Palomo was able to guide you with your orders. Deerfield® Hawthrone is a great choice and we are happy that you love your new cabinets. Again, thank you for your valuable feedback. We appreciate your business with us.

Thank you for sharing your experience with our company on Houzz. We are glad to hear that you love your new cabinets. Cally was more than happy to assist you with your design! Again, thank you for making Cabinets.com a part of your remodel project. We truly appreciate your business with us.

As you know from your conversation this morning with our General Manager, your issue is a top priority for our team and we are working immediately to get it resolved. We pride ourselves on 8 years of great quality products and customer service, and we plan to work with you until you are happy with your purchase from our company. Our GM is already working with the plant to ensure we deliver you with the best replacements possible and we will continue to keep you updated appropriately. We look forward to having you as a satisfied Cabinets.com customer by making this right for you. We also look forward to hearing your feedback on the efforts we are making with an updated review, as you mentioned on the phone with our GM.

We would like to apologize for the issues that caused delay to your remodeling project. We understand that two items, a cabinet depth and a filler, were manufactured incorrectly and we can assure you that we have addressed this with our team. We are always working hard to eliminate these issues in the future. We did take immediate steps to get it resolved so that you could receive the replacement items within the promised time frame. So, please let us know if there are any other outstanding items. We are glad to see that you took advantage of our free design service. Often times, this process takes some back and forth communication to ensure that the design works best. We are glad to hear that you are happy with the quality of our products overall and we also want to let you know that our management team will be reaching out to you to further discuss. Our team here at Cabinets.com strives to give the best possible service to all our customers. We appreciate your business with us and truly apologize for this inconvenience.

Thank you for sharing your experience on Houzz. Ashlee is indeed one of our talented kitchen designers and we are glad to hear that she provided you with excellent customer service. Our team is happy that you are satisfied with Ashlee's work! Again, thank you for your feedback. We truly appreciate it.



Thank you for following up with a review a year after purchase to comment on your cabinet quality and durability. We are so glad to hear you are happy with your decision and that you love your cabinets. Your finished kitchen is beautiful! Thanks again for sharing the pictures and your experience on Houzz.


We are glad that you chose Cabinets.com for your new cabinets. Thank you for sharing your experience and the picture on Houzz. We love seeing finished pictures! Again, we truly appreciate your feedback.

First, we would like to apologize for this huge inconvenience in your renovation. You are absolutely right, the shipping timeframe for these two damaged items’ replacement parts is completely unacceptable. The imported RTA item was out of stock, so the replacement part was manufactured at the plant here in the USA. Still, it should not take this long. We have emailed you the tracking code for both parts shipped out today, and we are going to make this right. Again, we sincerely apologize.



















Thank you very much for sharing your Cabinets.com experience on our Houzz page! We're thrilled that you chose us again - for your kitchen project this time!














We are thrilled to hear about your experience working with our designer Cally. Thanks for sharing your kind words on Houzz and also with your friends and neighbors. We really appreciate it!

Thank you for sharing your comments with us on Houzz. We want you to have your dream kitchen too! Unfortunately, shipping damage can happen from time to time, but our team believes in doing everything we can to make it right for our customers.

We appreciate your honest feedback about your experience because we use comments like yours to continue to improve our company. Thanks for sharing your review and we look forward to continuing to work with you!










Thanks for the 5-star review! We are very happy to hear about your positive experience with Cabinets.com and we're glad you chose us for your new kitchen! We hope you enjoy your new Colonial II Maple Bright White cabinets for many years to come.



We are pleased to hear about your positive experience with our company, and we're glad you're enjoying the quality and soft close features of your new cabinets! Thanks for also sharing photos. Our designers love to see the end results of projects they help with! We hope you enjoy your beautiful new kitchen for many years to come!











































First, we would like to apologize for the dissatisfaction with our company. We take your comments very seriously and strive to be better with each order. We attempted to contact you several times, but have been unable to reach you. We will try to address each of your concerns and hope you will contact us back so we can try to make you a satisfied customer!
- Some of our competitor's cabinets you referenced are cam-lock construction using particleboard materials, and big box stores are typically 40-60% higher in price than our sale prices on cabinets. Many people prefer them though, but they are quite different from our brand.
- We were never aware of any damage to your cabinet boxes. This sometimes occurs during shipments, as it is a wood product, and we will replace any damaged items at no cost.
- Cabinet door hinges can be adjusted using a screwdriver making the door sit flat and aligned correctly. With the vibrations of a long shipment, these often need to be adjusted after installed.
- Again, we were unaware of a cabinet with incorrect specs or drawer sanding issues. All our dovetail drawer boxes go through many manufacturing steps and smoothing techniques to ensure they are of the highest quality (videos of the process are on the website). So we would greatly value the opportunity to see what you are referring to. We take a lot of pride in our dovetail box and want to make sure they are the highest quality possible. Please submit this to our claims department, and we will put replacements into production right away.
- We did see an email you sent to claims about the crown molding being 1/16th of an inch off and one hinge not being soft-close. After misunderstanding your initial email (interpreted as the design being off 1/16th of an inch as opposed to the crown profile), we offered to replace all of the crown molding and hinge, but we were still awaiting confirmation from you. Again, we would like to make this right, if you would please submit the claim confirmation along with photos for our claims department.
- The third-party trucking company we hired to deliver your cabinets should have unloaded the cabinets from the truck. We are addressing this issue with the trucking company and the driver may be terminated. This is embarrassing for us as well and we are working to make sure it doesn't happen again.
We greatly appreciate your feedback, but would love an opportunity to make this right! Please contact us so we can help to resolve anything in our power.
Best,
Kitchen Resource Direct
















I apologize that you were dissatisfied! You should have been notified that your claim was received on Tuesday and has already been processed and will ship out tomorrow - Friday. Unfortunately, shipping damage does sometimes occur but we want to send replacements as soon as possible.
The designer you spoke with answered a few questions regarding your own kitchen design but did not actually send you a design or quote. We only responded with recommendations to your questions and options to choose from. Our designer responded:
"If you can fit the 33” oven cabinet in your space that will be the easiest install. The 30” will work, but you will have to cut away the face frame to fit it in. It’s not impossible, just not as easy."
We would still recommend the cabinet that you purchased in your situation.
All of our RTA Cabinets are staple and glue construction. We do not believe in lower quality cam lock or clip construction and prefer the common way of assembling the cabinets. We make this very transparent on the website as you can see in the assembly videos. http://www.kitchenresourcedirect.com/video (Jasper)
If your builder is having any trouble, feel free to have him give us a call so we can help!
We appreciate your business and hope the end result is a beautiful kitchen.
Frequently Asked Questions
We published these FAQs to your profile. It may boost visibility in AI-powered search results, like ChatGPT, to help homeowners find you faster.
We provide a limited lifetime warranty on our cabinets. This commitment ensures that your investment is protected, reflecting the confidence we have in the quality and durability of our US-manufactured products.
Yes, we proudly manufacture our fully assembled cabinets in-house at our Alabama factory. We transform raw wood into your kitchen cabinets using top-quality US craftsmanship, ensuring every piece meets our high standards.
Absolutely! We offer free kitchen design services. Our team of elite kitchen designers will work one-on-one with you to create a personalized design, complete with 3D renderings and an itemized quote, all at no cost.
We offer semi-custom, built-to-order cabinetry. With over 600 style and finish combinations across framed, frameless, and European frameless constructions, we provide countless custom options and modifications to perfectly fit your needs and style.
We offer a wide selection of wood species including Maple, Cherry, and Oak. For finishes, you can choose from over 80 unique colors, encompassing various paints, stains, and enhancements to perfectly match your vision.
FAQ content may be generated based on the Pro's Houzz profile and website.



































































































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