Reliant Pools

Joel was a real pleasure to work with. From initial design to pool completion, he was always on top of communication and we never had any surprises typical of many pool contractors. He was constantly checking on his crews and ensuring the build went smoothly. We love our new pool and recommend anyone considering a pool give Joel and Reliant Pools a call.

OUTSTANDING EXPERIENCE! We wanted to design a custom pool with a commercial handicapped pool lift so that our entire family could enjoy swimming together. Other pool builders did not want to try this, but Joel and the team at Reliant did not even hesitate at this. Joel is very knowledgeable about commercial pool lifts and went above and beyond by designing the lift to work with both the pool AND the spa - something we didn’t even know was possible! We are thrilled with the result!

We have an extremely sloped backyard and met with 3 pool builders to see what was possible. Joel and Elijah were the last to come out and turned what seemed to be becoming a long shot into an actual plan. Their experience showed and their excitement for the challenge sold us. The ability to pull in and manage multiple contractors for more then just the pool build was also a plus. Joel was straightforward and responsive throughout and has become a trusted adviser we would highly recommend to anyone considering building a pool.

FANTASTIC EXPERIENCE... just wanted to start with that out of the gate, and I cannot stress this enough. Reliant Pools built us an incredible pool, spa, shower, cabana and fire-pit... on time, on budget, and with minimal hassle. Joel Hefner not only sold us on the project, he designed it, managed it, and enhanced it to levels we still cannot believe. This was our third pool build, and the first two experiences were awful. Really awful... mistakes, compromises, unpaid sub-contractors, blatant lies, and delays of up to 2 years. With Reliant Pools, we experienced none of this. They designed us a beautiful pool/cabana that had some challenging hurdles... a severe slope down to the lake; a massive oak tree in the middle that had to be saved and protected; septic system to avoid; and no city water or gas. But Joel and Reliant overcame each of these issues, and created a contemporary resort-style pool and cabana that fit right in with our home and lake views. Reliant started on time, finished on time, and along the way made the whole process run smoothly with no stress. Joel was on site dozens of times, measuring, managing, testing, thinking, and most importantly, collaborating. If we ever saw a minor issue with construction, Joel had already seen it too and had a plan... every time. This actually shocked us, as our prior experiences with other builders were so bad. In need to say a few things about quality. The construction quality was excellent, with no cutting corners and always suggesting better options at no additional cost. The personnel quality was so impressive too, not only with Reliant personnel, but also with the various sub-contractors. The finishes were also high quality, with Reliant's showroom having almost everything we needed to see to make a wise decision, other than picking out slabs of granite for the cabana. And lastly, the quality of the pool equipment and the installation methods were just perfect. There is no need to get multiple bids or shop around. I can honestly say Reliant Pools was the best construction experience of any kind that I have ever had, which includes building houses, pools, stone and concrete work, etc. And everything just works... flawlessly... and much of it from my phone app. Reliant built us a pool, spa, cabana/kitchen, outdoor shower, and fire-pit, all in a challenging outdoor area. And it's perfect. Looking back, I would not change a thing.

Reliant Pools designed and built the pool and cabana of our dreams! After our initial meeting with Elijah, he took our collective ideas and created a design plan complete with virtual video and photo renderings. Joel, also designer, and our project manager became our primary contact. Joel's years of experience and know how moved our virtual plans to reality. We stayed on budget, but also had the flexibility to make some adjustments and additional upgrades from our initial plan through the building stages. All the Reliant Pool staff and crews from designers, to stone and tile masons, plaster experts and master carpenters, created our dream back yard oasis.

Reliant Pools offered a wonderful pool building experience. Joel was attentive throughout the entire process and committed to delivering an outstanding experience for our family. We designed the pool together and were able to bring it to life. Highly recommend working with Joel at Reliant Pools. Our family is extremely satisfied with the finished product and look to use Joel/Reliant for other home projects in the future!

Joel and Relaint pools built a phenomenal custom pool for my family and I. One of the chief reasons you’ll want to choose Reliant over their competitors is because they will design a pool specifically for you, down to the smallest detail. When we were shopping for a company, all the rest came to us with cookie cutter designs that they already use. Joel and Reliant listened to what we wanted and built us something unique and custom for our space and our taste. Furthermore, the service you will receive from Reliant is second to none. Joel was always available and extremely responsive. The staff at Reliant is friendly and personable. Joel personally oversaw every phase of construction and was hands on making sure every detail was correct. Reliant worked fast too. Our pool was complete sooner than expected. The different phases of work were seamless and everyone took great care of our home and yard as they worked. We couldn’t be happier with the end result. The pool turned out AMAZING! Every aspect of our pool is of the highest quality. From the materials used to build it, to the equipment’s reliability and ease of use, to the aesthetic beauty, and the pool’s functionality, everything is perfect. I strongly suggest and even urge you to choose Reliant Pools.