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iPhone App issues - photos blank

12 years ago

A majority of the photos don't show up. Most of the idea book photos also show up as blank. I viewed the app a couple days ago and it was fine. Today it's not working. I tried restarting my phone and I also deleted and reinstalled the app but I'm still having issues. Anyone know how to fix this?

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Comments (5)

Brooke
Original Author
12 years ago
I update my iPhone software and the issue went away.
Jackie Barr
12 years ago
Hey Brooke, if the problem persists, the best thing to do is contact support through this link support.houzz.com
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ltdfun
12 years ago
I'm having the same problem with my ipad. Some of the older pictures I have saved to my idea books no longer show up when I click on them. When I search for the photo title they come up blank, as welI. I can get info for the picture, but no visible picture. Just a white blur with gray border or a black screen.
Emily Hurley
12 years ago
Ltdfun, Have you tried deleting and reinstalling the app?
ltdfun
12 years ago
Thanks Emily! I reinstalled the app and it's working great.

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