Go Succulents

16 years ago

I am wondering whether or not anyone on this forum has had experience with subject vendor. I ordered eighty dollars worth of plants from them, credit card was billed on April 2, received notice that plants had been sent, then received an email telling me that DHL had a package that was undeliverable because of a wrong address.(malware) Have seen or heard nothing since. I get no response to the many emails I have sent to subject vendor. When trying to place a phone call, I get the notice that his phone mailbox is full, try later. Have tried many times, same answer.I can't seem to contact Don to inquire whether he placed the right address on the package or not. If illness is involved, I can forgive the delay. I do get somewhat peeved at being ignored. Hopefully, I am not going to be out eighty dollars. Oh, and by the way, I tried to open the attachment on the delivery notice, and thankfully my mail service wouldn't let me open it. It contained two trojans. If anyone has knowledge of the vendor, how to contact them, I would appreciate the information. Anyone?

Thanks for any help offered

gary

sonora, ca.

Sort by:Oldest

Comments (7)

hadrian
16 years ago
hi Gary,

i have purchased from GoSucculent before, it was a few years ago. i had a good experience overall. i actually met Don Nuzzo because i'm in LA and they are down near Escondido and i didn't want to pay for shipping, so we thought we'd make it a nice day trip down there on a saturday. i met Don in a parking lot and he gave me the plants. i still have many of those plants today. he seemed to be a stand up guy. was really passionate about succulents. i have an old phone number for him. i'm sure yours is more recent and accurate.

what you described does seem very shady to me, though. sorry i couldn't have been more help. but i did just want to contribute that i had a good experience with them.

good luck!
Bri.
valyn
16 years ago
I orderded from Go Succulents last fall and had a great transaction. The plants were beautiful.
I hope everything works out for you.
Val
Related Professionals
Evansville Landscape Architects & Landscape Designers · Greenville Landscape Architects & Landscape Designers · Hilton Head Island Landscape Architects & Landscape Designers · Portland Landscape Architects & Landscape Designers · Salem Landscape Architects & Landscape Designers · Murfreesboro Landscape Contractors · Harrisonburg Landscape Contractors · Jamestown Landscape Contractors · Fort Collins Landscape Contractors · Hannibal General Contractors · Fort Wayne General Contractors · Salt Lake City General Contractors · Wenatchee General Contractors · Casper General Contractors · Leamington General Contractors
pineyboy1
16 years ago
I just recieved an order from them the early part of April. They had very nice plants and the communication was good.
thegeez
Original Author
16 years ago
I thank all for the positive replies. Checking comments on another forum, all of the many replies except one were positive. I can't help but think that maybe a screwdriver accidently fell into the nursery machinery, disabling it or some other malady struck. Oh well, I haven't had much luck with succulents anyway. Perhaps this just keeps me from contributing to the demise of a few more plants. Again thanks for your replies.

gary
thegeez
Original Author
16 years ago
I received the following reply from GoSucculents today.

"Gary - I am sorry about the delay. My husband passed away on April 15th. I am attempting to transfer his business to Daniels Nursery."

As you can well imagine, I am very saddened to receive this news. Prior to submitting my order, Don was very helpful in helping me solve a problem with one of the few succulents I have been able to keep. I now regret my impatience.
gary
rosemariero6
16 years ago
Oh, wow! Sorry to hear of Don's passing. Just goes to show, you never know! I understand that a few years back he took over the mail order biz that Daniel's Nursery had been doing. Once Daniel lost his employee who ran the place, he had made some arrangement with Don. Good luck with your plant order.
nodakgal
16 years ago
Ohmygosh! I am so sorry to hear of Don! I had a beautiful order and good communication with him 3 or 4 months ago.
I hope you get your order.