Check the laundry forum. There's a guy there that has had an ongoing battle with LG. I had problems with their customer service (corporate level) over a refrigerator that caught on fire. Definitely a brand that I will never buy again.

I bought an LG washer and dryer several years ago and had them installed in a new laundry room with wood floors. For years we had washer and dryer in the basement, where it didn't matter if they got the floor wet. The 3rd time I used the LG washing machine, it filled up and the water didn't drain, but I could not see that through the washer window (and my basement washer was an old Fridgidaire front loader with which I never had a similar problem). I opened it after the end cycle indicator came on, and all the water (halfway up inside) gushed out onto the floor.

What a nightmare.

We returned both units. Then on the advice of floor guy, we used a dehumidifier for 2 months to dry out the floor. It was almost dry - and on NY Eve we came home after working an all day event from 8 am until about 2 am the next morning - and the dehumidifier sensor had failed, the thing had overflowed. Turns out it was manufactured by LG. Had to return that too and buy another dehumidifier to dry out the floor.

In 2004 I also had an LG fridge, for which I thankfully purchased the extended warranty through Best Buy. This past January, the fridge started leaking water on my kitchen's wood floor. Best Buy repairment came out 3 times and said they couldn't fix it. Defrost drain was clogging up. They replaced it under their lemon replacement policy, but it took from March until about 2 weeks ago to find a comparable priced and sized unit - and I still got stuck with an ice maker that I don't want or need, that I didn't hook up to the water line, and that is taking up space in the fridge. It's a Whirlpool and I like it pretty well, but it makes a lot of noise. I liked the layout of the LG fridge (bottom freezer) but have gone back to top freezer with the whirlpool.

Anyway, no more LG products for me. And I'm still using the old washer and dryer in the basement! I have an LG poltergeist in my house.

I have a 1.5 year old LG washer that just broke. The motor is locked up. Of the 4 service companies the "officially" support LG, only one was willing to come out! I am now waiting on parts, and it has been one month. I will not buy LG again.

My washing machine smells.It has been since first week of use.It smells like mildew .I had called service twice and it always took weeks to get to my house. I do live in a city .... anyway, the third time I had called it was about 2 months before warranty expired.It took them 2 months and a week to get someone here and then LG had told me "the warranty expired".It wasn't all...while I was waiting on a repair man the wasching machine's door had a leak few times a week ( not every load)...LG did tell me that there is no smell in my washing machine and I should follow directions how to use the unit. That I don't use right soap, or don't wipe the rubber or many other things I do or don't with this unit. It made me mad and than I called for a superviser..the answer was"There are no supervisers here"!! Well, LG didn't fix my washing machine and didn't offer any other "customer satisfaction" stuff. I WILL NEVER BUY ANY LG and I hope there will be some punishment for them. Now I have simple top load and I am happy with it.

kasia

I am from Iran. I bought an LG washing machine (WF-7703 WTA) two weeks ago and I am very resent from that.

It is very quite (unless when its pump starts to drain) and has very little vibration when spins at maximum speed. I took some pictures from the machine and you can find these pictures and its owner manual in below link.

http://davud.net23.net/

Here is a link that might be useful: Personal webpage