Computer viruses

20 years ago

Hi Everyone, Got a question about viruses on computers

and thought someone may know something on this site or forward me onto some other site.

My son has gotten one calling itself 'Spy Sherrif'

that claims to be Spyware and states that 16 viruses

have been downloaded. It opens as a box listing the

virus names and has options to Scan, Delete etc. When

you click on scan, (because it won't go away) it goes

through all programmes and eventually goes to delete

viruses, but when you click delete, it says, to access

this service, please buy this Spyware and gives you

options of how to pay.

Later he says he managed to remove the offending self

pasted icons at the bottom of the screen and from

desktop, but when he went back on later, it was back

again and he says it looked as though it had gone back

on the net itself and downloaded some more viruses or

itself?? ... not sure what he meant.

Any idea of what is next step? Does he need some

program like Norton Anti virus to scan and delete it

out? I'm on the work computer so no risk from me

sending you this query.

Thanks for helping if you are able.

Regards, Brian Kerr.

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Comments (4)

jimisham
20 years ago
I don't know if you can get into the Dell software forum without registering, but there's quite a bit on 'Spy Sheriff' there. It's going to take two f's, not one. One f didn't comeup with anything.

Here is a link that might be useful: Dell Software XP Forum
akastj_northern_ca
20 years ago
This question was also posted, appropriately, in the Computer Help Forum.

brianmkerr,

FYI and future reference, per Forum Instructions:

"Before posting a message, make sure you have chosen the most appropriate forum from the list. Off-topic posts will be deleted at our discretion. Please do not post the same message to multiple forums."

I've included a link to the THS/Gardenweb Forum List below...

TJ

Here is a link that might be useful: THS Gardenweb / Forum List
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john_wc
20 years ago
Brian, I recently had a similar problem. Go to the link below and click Support Forums at top of page. Click Spyware Specific and read the first post by chaslang who is one of the Major Geeks. There is a long list of things to do and they take time. It is worth doing for it will clean your son's machine. At the end, you will download hijackthis, save the log and send to chaslang. He will check it and let you know if you still have malware/viruses and how to delete.

Here is a link that might be useful: Major Geeks
john_wc
20 years ago
Forgot to mention, forget Norton antivirus. Go to the link below and download AVG Free. It is an effective, simple to use antivirus program.

Here is a link that might be useful: AVG FREE