Back when I had DirecTV every time I called them for repair that is what they told me to do and it worked every time.

Unplugging and rebooting can cure a computer too and save endless calls to tech support.

I sure wish I had been to GW first, cause I thought I messed up. Called them and got a ten min wait, so read the books again and reset .Time one got 1 channel, time 3 the remote decided to work and all is well. If I would have checked here first I could have saved time and stress. Thanks, cause I feel better now and can laugh about it, and know that I am not having a bad day after all.

You're lucky you only had a 10 minute wait because my son said techs were having a hard time getting through to do their jobs because of all the phone activity. I think it's when they (techs) call in after the install to get the original signal..

Feel free to email me from my member page if you have issues. My son usually lets me know when things like this happen. I looked at DTV online to see if they mentioned it after he told me about it and I saw nothing; not on my son's employers site (Direct Sat) nor DTV or their facebook page. I posted on a few forums plus their facebook page & got a nice reply from someone from DTV thanking me for my instructions and that they were deleting my post to make their own but I haven't seen anything from them, not that I really looked since 1. lol