I am not sure if your washer is a direct drive motor or has a belt on it. Does it spin at all? If it is a belt drive, more than likely the belt broke, easy and cheap fix there. Just get the model number off of it and buy a new belt. Its easy to remove the cabinet surround to access the belt.

1992 is direct drive. The last belt-drive Whirlpool was produced around 1987. Belt-drive machines do not have a removable cabinet.

Jae49, please post the model number of the machine. Is there still water standing in the tub when the clothes are "dripping wet" at end of the cycle, or has the machine drained but just not spun?

I will check the model number when I get home tonight but the water is completely drained out of the tub. I'm not sure if it's not spinning at all or just not spinning enough to get the water out of the clothes. I will have to try to run it tonight and check that as well. Thanks for your help. Will repost tonight.

If your machine has an accessible lid switch (plunger on edge of the lid presses a switch tab when the lid closes), you can view what happens during spin by pressing the tab with your finger, a pen, spoon handle, whatever.

What happens if you find a load that didn't spin, and you reset the timer to the final spin to try again? Does it spin then, or not? The motor runs, just no spin?

The motor runs but no spin. The machine is a whirlpool LA9100XT. I watched the youtube video in another thread here on repairing the direct drive washing machine but a) not sure which part that guy was actually replacing of all the things he took apart and put back together and b) if that's what my machine needs replaced. Thank you again. I would really love to repair it rather than replace it if possible. Thanks.

With the Lid open, start the Spin Cycle.
Close the Lid.
Does it Spin ?
If not, is the Washer Motor running ?

The motor runs but no spin.

during the Spin Cycle (when the Motor is running but no Spin)

Open the Lid for a few seconds .....

Then close the Lid ... does it Spin now ?

Is this Washer is a cold room (60F) ?

It doesn't run with resetting the timer or with opening and reclosing the lid and not in a cold room. Thanks again for everyone's help.

> The motor runs but no spin.

> It doesn't (spin) with resetting the timer or with opening and reclosing the lid and not in a cold room.

sounds like a bad Transmission

Time to go shopping ...

Come on people!
SMH!

It's a $20 plus dollar repair for a DIY'r!

Replace the coupler, so simple and not that hard to do and if you want to do at the same time, replace the pump at the same time. You will get another 12 plus years out of the unit at the fraction of a cost of a new one!

If the machine agitates, then the drive coupler is not the problem. The OP hasn't confirmed agitation, perhaps that's the next bit of info needed in this remote diagnosis situation. The transmission isn't necessarily the cause in a no-spin situation. The clutch/brake can also be at fault, which is external to the transmission. That is diagnosed by observing if the clutch drum is rotating when the machine is in spin mode.

Jae49, please check and confirm back here that the machine does or does not agitate.

Also do this: Set the timer to spin, and activate the lid switch with your finger, a spoon handle, clothes pin, whatever works. While the machine is running, try turning the basket (clockwise) by hand. Is it easy to turn, or is the brake still activated?

Here's a link to a service manual for Whirlpool direct-drive washers:
Service Manual L-55

On mine, different make and model, it was the lid switch that was bad. It would sound like the motor was running, but the drum didn't spin.

The lid switch shuts the motor off during spin on a direct-drive Whirlpool, so it isn't the fault if the motor does run.

It never even dawned on me to check the wash part of the cycle as well as the drain and spin part but it does not appear to agitate either. Also I cannot rotate the drum by hand in that situation, dadoes, so the brake must still be on. Apparently it's just filling the maching up with water and then draining it out! Is there something that explains these symptoms, that I can still fix myself? I have not gotten to read the manual you linked yet, but I will. Thanks to everyone for your continued help as I try to figure this out so I can fix it myself!

Symptoms: Motor runs ... does drain ... no agitate ... no spin ...

= 99.9% probability broken drive coupler. Equivalent to a belt.

As CleanTeam says, it's a $20 part (or less, I've bought them online for $12), easy DIY fix.

> It never even dawned on me to check the wash part of the cycle as well as the drain and spin part but it does not appear to agitate either.

... well, that changes everything ..
we can't diagnose the problem unless we have complete information..

If the Coupler is bad, you may hear clicking or ratcheting, while in the Agitate or Spin Cycle ..

Thank you so much dadoes and clean team. I am so happy that it is something I can easily fix my self. I really appreciate all your kind help for a novice DIY'r. Thanks again.

The new coupler should have a metal insert on each half to grip the motor and tranny shafts. An appropriate-sized socket (no larger in diameter than the metal insert, else you'd be impacting the plastic coupler and may loosen or shift it off the insert) to fit between the fingers works nicely with a hammer to tap them into place. When setting the new coupler, make sure both halves are flush with the end of the respective shaft.

sooo... does it click or make a ratcheting sound during Agitate or Spin ?

Thanks dadoes, not having seen a coupler I'm not sure what that means but I will print it out and take it to the place I buy the coupler. Thanks; all your advice has been extremely helpful.

Good to see someone repair an appliance instead of trashing it. I've repaired a few of mine, and it's saved me a ton of money. If you don't have a convenient appliance parts store, you can find a lot of parts cheaply online -- even on eBay sometimes. One site that I like is RepairClinic.com because it has a good troubleshooting section and a large database of parts (with pictures) for various appliance makes and models.

Here is a link that might be useful: RepairClinic.com