Returned Miele machines

18 years ago

T9800 dryer- extreme dryer noise, sounds like metal on metal.Serviceman took the machine apart while talking to Miele tech. Found nothing wrong. New hard duct, three ninetys and a ten foot straight run. Duct wrapped in foil & insulating pipe wrap. New owner found on this thread that Miele makes a retrofit lint filter with holes in the top. Ordered same and it reduces noise by about 10%. Still unacceptable. The noise problem is caused by the clothes falling and blocking the intake holes to the lint filter. This causes an air pressure difference making the noise. The dryer will not dry clothes on the normal setting. (never) Dryer will not dry waist bands and thick bath towels on extra dry. You must wait till the machine stops and then use the 45 min setting.

Washer W4840 Male portion of the door lock hangs low. This can be seen on store display units. After two weeks of use, it sags lower and becomes a problem.Serviceman installed a new Miele retrofit door lock. New male and female parts. The door will not close tightly now and water leaks on the floor. After one week of use the door gasket began puckering at the three and nine o'clock positions. The new door gasket has been back ordered for a month now. This is a basement machine. Vibration of the machine on spin and on a pedestal is unacceptable on a main floor application. My laundry room is ten foot by ten foot off the kitchen. Three of the walls have a poured concrete wall under them. Support is ten foot metal reinforced 2" x 4" trusses on 16" centers, then osb board, then cement board, then ceramic tile. Machine perfectly level with lock nuts tight. Washer vibrates to the point of possible floor and drywall damage.

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Comments (6)

crooks101
18 years ago
Sorry, for your problems, but did you read my posts (and others) on these new machines? Not to be pushy, but I think most, if not all issues, had been brought up in this forum.

On the doors hanging low, mine were already dragging too when they went back. Washer much worst than dryer. Just the other day, I was in HD's EXPO and saw the Miele pair. Just for grins, I was wondering how the demo's doors were doing. They had dropped even lower -both washer and dryer. The washer really banged on the lower latch. The dryer's latch had black scruff marks. Neither one would give the buyer a good feeling of quality.

I just smiled and while walking away thought about my much cheaper Kenmore HE5t pair that is working equal or better for a fraction of the cost.
darboydoughboy
Original Author
18 years ago
The washer gods are not kind. Ordered the Whirlpool Duet WFW9400ST in biscuit and matching dryer. They arrived today. It seems the dryer made in Ohio is a darker color than the biscuit colored washer made in Germany.
Soooooo, ordered the aspen green steamwasher. Please pray for us here in Wisconsin.
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sparky823
18 years ago
I saw the new green in an ad the other day. Really like that color,and so different. Let us know when you get the machines and how well you like them.
darboydoughboy
Original Author
18 years ago
Wow, the installers picked up my Miele machines today. They are the only dealer in this city of 72,000 and they said they have had nine W4840 machines returned already.They walked in the door and said," Oh, one of those"
canuck99
18 years ago
I wonder why all the W4840 have been returned? Same reason or different?
darboydoughboy
Original Author
18 years ago
The washer gods are still cranky at me. Got the new aspen green steam Duets yesterday. The dryer has a slight thumping noise , like maybe the rollers are out of round ? Does anyone with a Duet dryer have this problem ???