I just tried to use it on their website (I didn't even know there was an option to buy), but it was terrible. I could get it to work sometimes, then other times it would tell me I hadn't chosen an area or something like that, and wouldn't give me colors to choose from. There were no helpful instructions I could find to get past the problems I was having. I'm not sure the colors were very true either, because some I have in my house looked way different on their renderings.

It used to cost $19.95, what I paid for a disc that didn't work well and didn't have all the paint colors. I could outline but the color was dreadful and pale colors didn't show up in their true hues.

Sometimes people will photoshop color for you. I also mde some photos black and white and hand-colored a time or two. Easier, faster and better result.

Many thanks, rhome and rococogurl both.

I am actually quite RELIEVED to discover that I am merely credulous enough to buy a defective product, rather than dumb enough to be confounded by something an eight-year-old (one of whom I consulted before posting on the forum)could make work.

Try this one. It's not photoshop quality but it's quick and easy.

Here is a link that might be useful: install color visualizer Sherman Williams

To ues Benjamin Moores Personal Color Viewer (PCV)/open then click camera on homepage of PCV/choose folder you have saved photo in and click on photo to upload to PCV.

Once your photo is uploaded you have to choose the surface area you want to mask, choose a masking tool and mask the surface area, then choose Paint Photo to paint the masked area.

To do this:

1.Look in the surface area (rectangles lower left) and click on large rectangle with the word "wall" to set the first surface area to mask. Rectangle now should be green. (note: to add a surface click on the + sign/to name it click on the A, type in name then click on the >>)

2. In the masking tools area move your mouse around the tools and look for the tool that allows you to connect the dots around the surface you have choosen to paint. Click on it. (note: just my personal choice)

3. Now click on photo and mask the area you want to paint by connecting the dots around the area. After you have done this click the masked area to remove the dots so that the masked area is green only without dots.

4.Look in lower right corner of PCV and click on Paint Photo, it will ask if you want to save, click yes.

5.now click a surface in the surface area, click on a color from the paint swatches on right and that surface is now painted that color.

(note: once photo is uploaded look at bottom left of PCV to make sure SURFACES/TOOLS are not hidden. If hidden click arrow to show Surfaces/Tools). For HELP look at upper right of PCV.

I have tried on two different PCs, the program has a coding flaw which is why it does not work. Very frustrating. My golf club community selected their paints, but due to all the complaints are now reviewing and likely switching to DE

I just used it to try to see how to apply colors to exterior of my house and it was horrible. Besides the fact that is painfully tedious and inaccurate, after I went through the long, very imperfect process of setting areas to which to apply color, the huge difference between the color swatches and the same color applied to the photo are ludicrous. Please don't waste your time. Refuse to use BM paint now.

Why would an imperfect on-line color viewer cause you not to use their high-quality paint?

The color reader is faulty it's the second one I received after the button that wakes it up stays stuck in position and can't be discovered since power Please advise with any solutions

Thank you