FWIW....I have Kinetico 2040 (equiv....both16 years old..recently refurbished) units at two locations. Both trouble-free. Both locations average about 1500 gal. per month. However, my hardness is only 7 grains. Given your 19, I can understand recommendation for the larger unit.

As far as Kinetico itself, I have been very satisfied. The units have been absolutely trouble-free. The total re-furbs cost about $200.00 per unit for replacement of media and to bring the internals up to "new" spec. They cost more than others but they've held up their end of the bargain for me. They did everything. I did nothing but write the check.

Correctly sizing a water softener is calculated considering the water conditions, water usage (# of people in the house), the SFR of the plumbing and fixtures, and other considerations.

Second guessing a water treatment professional that is intimately familiar with their hardware and has made an on-site inspection and tested the water is rarely a fruitful move for a homeowner. Ask all the questions you like and ask again if you need to before you sign the check.

If you're using that Watts RO without a softener on 19gpg hardness and 820 TDS water without a softener get ready to buy a couple filters and a new membrane real soon.

Addendum about RO....

At the time I installed the Kinetico WS at both locations, I also installed Kinetico RO units. I don't recall the numbers anymore but do recall the mfg. warranty on the RO units was extended by a HUGE amount if used downstream of the softener rather than on its own without softener.

Thank you all for the information. I called the office again and found out that the visit from my "water treatment professional" was his first sales call. So I have no qualms about second guessing him. I was told my another Sales Mgr that it's not a question of my particular needs, it's what the Las Vegas office stocks and that's the 2060. As it turns out, a friend of a friend is moving away from Las Vegas and is willing to sell me her Kinetico system which is only 2 years old. We will have Kinetico uninstall and re-install to keep it within warranty and I will get a deal on a price.

"As it turns out, a friend of a friend is moving away from Las Vegas and is willing to sell me her Kinetico system which is only 2 years old. We will have Kinetico uninstall and re-install to keep it within warranty and I will get a deal on a price".

Perfect timing.

I think you will very happy with the Kinetico. The 2030 and 2040 will both work for you with your conditions. Actually, the 2040 will give better flow rate.

Be forewarned about the warranty: It is transferable to new owner in the same location or same owner in a new location (providing the water conditions are within it operational range) but not new owner to a new location UNLESS your dealer has said specifically that is what they will accept. If so, get it in writing.

If you went with the 2060 model and you use 1500 gallons per month your salt use will 9.7 lbs per month. Since you use about 50 gallons per day, it will regenerate about every 8 days and will remove about 4600 grains per pound of salt. Very efficient.

Good choice.
Andy

Thanks Andy. The warranty issue is troubling. I will check into it. If the system is not under warranty, is it still worth it? Is it still a reliable choice?

I would'nt worry about the warranty. the house we used to own was on a well and we had a kinetico and when we moved it was 18 or 19 yrs old and still working fine. It was never serviced.

I agree with rjoh878646 in that it should not be a major issue in your decision making process as the reliability of those valves is excellent. I just wanted to be clear and informative about how Kintico handles warranties, which is still better than any other company I am aware of.

Andy Christensen, CWS-II