GE Monogram Appliances

16 years ago

Does anyone have experience - good or bad - with GE Monogram appliances? In my experience, they are of the worst quality on the market. My appliances are now 4 years old and starting to fail. The fridge has never kept a constant temp, the oven takes 36 minutes to reach 350 degrees, and the dishwasher leaks. Last week, the gas cooktop shorted out and burst into flames. It was not even on at the time, and I thank the Lord that I was home or the damage could have been much worse. GE customer service explained that while not common, any electrical appliance can short out with normal usage. (How many of you have had kitchen appliances of any brand catch on fire when off??) They want several hundred dollars for the repair, which I refuse to pay, especially after the GE repairman stated that with the Monogram design, it may happen again. I plan to replace the entire suite, as budgets allow, with higher quality appliances. Did I just get a set of lemons, or do others have similar experience with GE Monogram?

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Comments (5)

Jodi_SoCal
16 years ago
I have the GE Monogram four burner (36") gas cooktop two+ years and love it! No problems so far.
allison0704
16 years ago
I haven't had any problems with our GE M. SxS or dual fuel range. Got F&P DD. We've been in the new house 4.5yrs.
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azstoneconsulting
16 years ago
we have their fridge, electric oven, microwave and dishwasher in our
home since December of 2004 when we built the house...

Fridge: no problems
Microwave: the lights burn out from time to time - but otherwise - no problems
Range/Oven (all electric) - big burner does not heat - have not had time to get it fixed - otherwise - no problems

DISHWASHER - THIS IS THE BEST FREAKING DISHWASHER I HAVE EVER HAD!!!
We had a Bosch before this one, and the GE is 100 times MORE QUIET than
ANY OTHER DISHWASHER I HAVE EVER HAD!!!! 1000% LOVIN IT!!!!

ALL IN ALL - OUR Monogram appliances are pretty good! Dishwasher is AWESOME!!
You CAN"T HEAR IT when it's RUNNING!!!! WOOOO HOOOO!!!!

hth

kevin
lagrant
16 years ago
We have the Monogram 48" SXS Fridge, warming drawer, and Microwave/Convection oven. We have had no problems at all...I'm so sorry to hear you have had such issues!
User
16 years ago
How timely a thread! I was just cursing at my Monogram piece of **** dishwasher with the third touchpad failure in 3 years. I am trying to decide whether to bite the bullet and order another touchpad (I know how to install them at this point) or get a Miele. It doesn't even clean the dishes on top of it and it never has. The dispenser is always full of detergent (and I use only a TB) and the the dishes are dirty. Plus, my cabinet panel cracked in half because the steam generator in the door was leaking. The tech guy told me to call GE insurance since it was a defect but I don't think I am keeping it so it's not worth the aggravation.

However, I LOVE my 3 year old GE Monogram range. But, it was actually a rebranded DCS at that time. It does take a long time to preheat but that's part of the tradeoff with a 36 inch oven I think. They are now made by someone else so I wouldn't buy that again. I think I would go with Wolf or Bluestar in the next remodel.

My Monogram compactor (a rebranded Kitchen Aid it turns out) motor failed 3 weeks out of warranty. When I was told the price of the new motor ($800), I freaked out on GE and they actually replaced it for free. Sometimes, freaking out helps. The fact that it is Monogram means you so get slightly better warranties and service when you complain.

My Advantium touchpad died also 3 weeks out of warranty too but has been okay for 2 years.

I am at the point where I don't know which brand of appliances are actually designed to last. I will likely handwash dishes for a month or two and spring for a Miele. Consumers need to get tougher on these companies. I expect an appliance to last between 7-8 years-I don''t think that is asking a lot. But it seems like 3-5 years is what you get nowadays.