OK,back to the drawing board to post the photo!

Here is the pic finally!

What were the weather conditions at the time of application?

Were all needed batch numbers matched?

Was the shell uniform in color before application?

Were there any high water conditions during the excavation?

Scott

So thats NOT a shadow?

If not, I would tell the PB to get his butt out there. Something is wrong.

What were the weather conditions at the time of application?
It was a nice sunny and about 80-90 degrees here is Central Tx.

Were all needed batch numbers matched?
That I do not know!

Was the shell uniform in color before application? Yes

Were there any high water conditions during the excavation?
No, it was very dry.

The PB is telling us that putting acid in will bring the finish out. Have you seen this before? Is it possible to make the color more consistent?

The PB is aware that we're not happy about it.

Thanks, JF

Was there no acid or water washing after application to exposed the aggregate?

I don't think a low pH startup will solve this. I am not even sure an acid wash at this point will do it but it might.

More pix from different angles and distances would help us to see what you are seeing. Closeups from different areas would be appreciated.

Scott

Was there no acid or water washing after application to exposed the aggregate?

I don't think a low pH startup will solve this. I am not even sure an acid wash at this point will do it but it might.

More pix from different angles and distances would help us to see what you are seeing. Closeups from different areas would be appreciated.

Scott

Thanks for your response and questions. It's nice to have someone other than our PB answer our concerns.

As far On Friday when the plaster guys were finished plastering, they left. There was nothing else done by them. We were told by PB to begin slowly filling the pool. On Monday PB poured acid into pool after completly filled and told us to start brushing. Is that an acid wash?

Also, I read somewhere online that the plaster needs to be mixed and then "rest" before spraying. The first batch was probably mixed well, but then the rest was mixed and sprayed immediately.

I tried to take some pics this morning, but it's very breezy and too sunny for them to show very good detail. Maybe I'll have to try out my underwater camera housing! I'll try again when the wind lays and the sun is gone this evening.

JF

Hmm, I would have expected the water wash or acid wash by them too.

Adding acid is normal at start up for pH control. Freshly plastered pools will dramatically raise the pH of the water for the first couple weeks. Keeping it in check by adding acid is normal. This prevents scale from forming.

I am looking forward to seeing the pictures.

Scott

Scott

OK, here's the latest as of about an hour ago. Unfortunately, I can't get any decent photos because the pool is so dark all I get is a reflecion of everything!

Our pool startup guy was by on Saturday and added 4 gallons of acid and for the first time finally we saw a glimpse of the quartz finish. Startup guy said there's nothing else he can try to get the quartz finish to come out.

The plaster owner came by this afternoon to see what was going on. He said that it should have had an acid wash before we began filling. Anyway there was some miscommunication somewhere between the plaster company or pool company and the acid wash did not get done. So he said tomorrow they would drain and do the acid wash to get the quartz finish to show.

So I said before you do that we have another issue. We did not want a dark colored pool here in the middle of Texas. It gets too hot! The sample on the right of the photo is a picture that I took in the showroom and it is more gray and on the left side is what is from NPT website for the same color and it is very dark.

So now they have to find out why the color in the sample from NPT is so different from the actual mix before they replaster the pool. I have confidence that it will all be taken care of to our satisfaction with fingers crossed too.
JF

Another update. The distributor of the quartz finish came by on Friday and said if they had done the acid wash before the water was in the pool we would have gotten the results we were looking for. The sample above from the showroom is after the pool has cured for 60 days.

So here we are watching all of our precious water go down the drain literally, since we began draining the pool today so the plaster company could come on Wednesday and acid wash the pool while it is empty. Also, they will change out the drain covers to match the color of the finsihed plaster. They installed white ones, while gray would have looked much better.

I would suggest if you are building a pool to ask these type of questions. We asked questions, but without any prior experience we have to go with what they say. You would think this is the first time they built a pool with a quartz finish. That includes the PB and plastering company.

I guess by Wednesday afternoon we will once again fill er up and start all over again getting the pool balanced.

JF

For what it's worth, that's what the Quartzscape reps say all the time. I won't use them anymore, because they don't stand behind their product in my opinion. It is mixed onsite instead of premixed (like Diamond Brite), so it is subject to variations more so than a premix. I would put in a lot of muriatic acid (like 6 cases - 24 gallons) adding it around the pool. Be careful. Don't breathe it in. Let it sit for 24 hours then start brushing it. Let it sit in acid for about 5 days before starting up your pool equipment. You may have to repeat the process if this doesn't work. It will take 30 days or so for the final color to be revealed

^^thats pretty ridiculous to recommend. Adding 24 gallons of acid? She doesn't even know the pool size!. Ive been doing this 32 years. There are chemicals (jacks magic) that will even out color issues like this over 3-4 months. Adding Acid is a good idea, but only under certain parameters. PH down to 6.8 is like a slow acid wash. But arbitrarily adding 24 gallons is a little premature.

my new quartz finish has veining all over. it started on stairs but has covered entire bottom. Anyone know anything about veining?

We just finished filing our pool after using Super Blue Quartzscape and it looks light green. Is this normal?

any luck

M y 7 year old quartz finish has veining all over and nodules. I posted this originally 7 years ago. It has gotten worse every year and is now rough like a sandy bottom. it started on stairs but has covered entire bottom. The contractor blamed me for not keeping chemicals right, therefore nothing was done. I kept everything recommended and closed the pool after about 2 months. I regrettably, did not check chemicals after covered. So I accept some responsibility. I wish we would get some answers on this forum. I know at this point contractor and manufacturer won't do anything, I've written two letters with return letters stating nothing they would do about it. Now I'm trying to find out what to do with the rough finish. I have heard I could use a diamond sander, but afraid to do it. Any advice?

Polishing it may bring it back to life. We've done that before on pools about a year old that were neglected chemically. It may be a challenge though with a deteriorating 7 year old finish.

Finishes that are polished, such as Hydrazzo, requires a special diamond sanding pad that runs off a pressure washer generally a minimum of 4500 psi.

You could scout around for plaster contractors that apply polished finishes and see if they are interested or at the very least check the current condition of the plaster.

I will like to fo up with Cecilia Koo Barbedos My quartzscape (Barbados blue) on my new pool is still streaked too all over the bottom after a week of acid in the pool. Anyone know if this is normal? The pool guy said it would only take a week for the color to be uniform. The rest of the pool looks fine, but the bottom is a mess.

do you have any pictures how looks know after all color is gone