I've thought about writing a letter to my general contractor praising the work that was done on my house. The only problem is that I hated the (exterior) painters they used. They were very inexperienced and made a lot of mistakes. He knows this and has been absolutely meticulous is cleaning up after them. So, how do I deal with this? Would I be just negating the the recommendation if I say something negative about the painters, but then praised his follow-up? Should I just focus on the carpentry? The lead carpenter mentioned to me on his last day that if I was happy with the work, he would certainly appreciate it if I wrote a letter to the company. Are these letters useful to the company or to a vice president of the company as my contractor is, or just to the individual workers?

Thanks for any advice.