Edit...need to brush up on Andersen knowledge

Sounds like it is doable via Fenestration Taylor.

Make sure you get the right tech working on it.

This post was edited by windowsonwashington on Tue, Aug 26, 14 at 14:58

Do you want to convert the transom to an operable or is one of the casements now fixed? If so, the transom should be an awning. Please clarify and I will ask my Andersen dealer.

Both casement sections are fixed and iw ould like to get at least one of them to open. Either by a crank out or even a push out.

single point push out would be the easiest to do.

Fenestration_Taylor
Do you have anymore details on where to get the hardware to make this happen? THanks

The Andersen/Eagle dealer you bought the windows from should be able to provide you with all the parts, and if they are a decent company they should have a service department that could do the work. Although it doesn't surprise me anymore that dealers aren't capable of servicing the products they sell...

The push out and crank out casement sash look the same to me on their website so it should be able to be done. You'd need new interior sash stops, hinge tracks, hinges, handles, keepers, snubbers. maybe a sash limiter not sure what they have. The screen would have to be a swinging screen or retractable if you want a screen. I'm not very familiar with the product, the dealer SHOULD have a better idea.

I have talked to three andersen dealers and everyone of them said they wont do it. I called andersen directly and they wouldnt give me any part numbers or anything and they said it cant be done. I asked them why it couldnt be done and they said that their policy is due to safety reasons they could not help me and their policy was that i would need to order a complete replacement window. I know the frame and sashes are identical,

Fenestration Taylor to the rescue.

There is a reason they call him The Window Nerd.

Window Nerd!? i'll take it. HAHA

denaliakitas like I mentioned above it doesn't surprise me that it's hard to find someone that is willing to do the work. You have to know how to assemble the window in order to do that work and it's beyond what most are willing to do. Andersen doesn't want someone trying to reconfigure a window, not know what they'rye doing and destroy it I imagine.

It's funny that as I speak our service tech is doing the exact thing we are talking about on a job site, but not for Andersen obviously. So it can be done. Sorry to hear your struggles.

What area of the country are you in if you're willing to say?

I spoke to a very large Andersen/Eagle (E series) in the San Francisco bay area and he confirmed that it can be done. I would ask who does the Andersen service work in your area and start with them. Andersen should be able to provide that since you have their 800 number.

I agree absolutely can be done I have seen, heard and some years back had my shop man / service guy do the same thing many times.

Fenestration_Taylor

I am in the Hays Kansas area, Kind of the middle of nowhere. If i can just figure out the parts i need to do it i am capable of figuring out how to do it myself. I just dont knwo what parts i need and they wont tell me what parts/part numbers i need.

You probably don't need to know Anderson's specific part numbers. You can just buy a couple generic "4 bar" hinges and attach them to the sash.

The sash is probably attached to the frame with nails and glue, which will need to be cut using a fein tool. You'll remove the sash, attach the hinges and some weatherstrip, and then you'll need to attach a cam handle.

Not as easy as what is mentioned above. There's either metal clips or plastic blocks that hold the sash into the frame. You need to carefully remove the interior sash stops in order to remove the sash. I mentioned all of the parts needed in my post above. But if it's done it should be done with the proper Andersen parts.

If anyone knows of someone in the Bay Area that can do this kind of work, please LMK! Thank you so, so much!

Lisa - Call Andersen. They have different large dealers in specific areas to cover service. Dolans as an example in the East Bay. Insight Glass in Solano county etc.