Shop Products
Houzz Logo Print

Painter used different brand than what I requested

7 years ago

We just painted our house exterior and I chose a Sherwin Williams paint color. They showed us the color swatches on the wall. Then we noticed once they started working on the house that they were using Olympic paint. I'm pretty peeved. If I asked for SW, why would they use Olympic? The painter said it's the same, that any brand can match another. He brought the paint sample can that was by Valspar and it said the SW name. I feel duped. Is this common? I feel like they should have just been up front about it.

Comments (10)