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No communication at all ...

10 years ago

When we first talked to our real estate agent it was made clear this would be the most logistically involved sale he had ever made .. because we needed to sell our house, buy a house, and needed the buyers of our house to allow us to stay approx. one week in order to go to closing with them, then a few days later after their check cleared go to closing with the sellers of the house we were purchasing then move in to that house .. my wife and I realized this was very unorthodox and would be difficult so it was made clear up front .. now our agent won't return our calls, our e-mails, help in getting our septic inspection or any correspondence at all. Our house sold after being on the market for only 4 days (thru another agent showing the house), because we priced it right .. our agent was always too busy to show us any homes and finally we saw one thru his MOMMY and we put a contract on that house and it went thru. Then we had to tell the seller to lower the price by $2500 due to the fact he had never addressed the repairs that were listed in the inspection, .. Lower the price and well fix it read the addendum, and it was accepted .. now we want a termite inspection and can't get a hold of our agent to let us in the house .. we could cancel the whole deal at this time because of contingencys but we want to move .. is this type of action normal, and do we have any recourse other than suck it up and then pay him for doing absolutely no work

Comments (18)

  • 10 years ago

    Contact your agent's managing broker, tell him/her that your calls/emails aren't being returned and that two sales are in jeopardy because of it. You can also state that you aren't satisfied paying the contracted commission price because your agent hasn't provided the services promised. This ought to light a fire under your agent's behind.

  • 10 years ago

    He is the broker .. he is a one man office .. he had an assistant but she quit

  • 10 years ago

    The board of realtors has an ethics/complaint department. Call them.

  • 10 years ago

    I suppose I will have to file a complaint, but after checking you the Arizona Board of Realtors they have no phone number only a way to submit a complaint .. but I will file the complaint .. unfortunately he will already have his money .. next time I will sell my own house, and save the 6%

  • 10 years ago
    last modified: 10 years ago

    On the next email and call inform him that you will not get your mortgage if a termite inspection is not done. It may or may not be true, but that should get a response. Alternately have the termite inspector contact the selling agent of the home you are purchasing.


    That said, I find it odd that a termite inspection was not done at the same time the house was originally inspected.

  • 10 years ago

    I am preparing a in your face letter now, that lists each and every e-mail he has ignored and not responded too .. I have confronted him in a very nasty e-mail he sent to us claiming we 'bothered him after hours' which was not true .. he then proceeds to list dates which are wrong, facts which are wrong and actually says we have to e-mail him during the day so he can properly respond and then doesn't respond by simply stating he didn't get the e-mails .. I have included that if we can't work this out as adults I will send that e-mail to the Arizona Board of Real Estate and to the ethics board .. and that I am wondering why I am paying him 6% when I am doing all the work .. also mentioning when he did come to meet us when I wanted to inspect the house after seeing the inspection list had never been addressed he opened the doors and left myself and the contractor I was with to lock up which I'm sure is not only unethical but also probably just flat out against all rules and regulations .. I'm tired of walking on egg shells so as not to make him mad .. now I'm gunning and ready for the war ..


  • 10 years ago

    I really do appreciate all the advice and comments .. I was afraid people might say, 'well maybe I was out of line" but in reality it seems like he works for me and is acting as if he has no obligations in this contract .. I suppose we will see how it all turns out, but thank you all so very much ..

  • 10 years ago

    He sounds like an incompetent idiot and I would definitely call the board of realtors and I would let him know you'll be letting your sellers know that he left you and the inspector in the house without him staying.

  • 10 years ago

    Where and how did his MOMMY factor into this? I assume she is a realtor with another agency?


    "Then we had to tell the seller to lower the price by $2500 due to the fact he had never addressed the repairs that were listed in the inspection"


    "Lower the price and well fix it read the addendum, and it was accepted .. now we want a termite inspection and can't get a hold of our agent to let us in the house"


    I think I get this but i am a little confused?

  • 10 years ago


    If your home is actually sold then you should have your funds and if you went through mommy on writing the offer on your new home purchase then she should be responding to your needs....I also am confused.

  • 10 years ago

    And when it's all over, don't forget a YELP review.

  • 10 years ago

    Gosh, this agent sounds like someone with a drug or gambling problem.

  • 10 years ago

    His Mommy it turns out is also a real estate agent and his partner as it turns out ... as for the repairs .. the inspection had been done 5 months earlier and I found the roof in need of repair and also the heat pump (I have 18 years experience in heat and air) had no electric heat strips a big part of a heat pump .. so I made the offer of lowering the price and I would fix it because I didn't trust the seller to take care of any of it in the proper way .. that part was accepted .. and his Mom was representing him because he was TOO BUSY again but the sale is his . hope that clears things up ..

  • 10 years ago
    last modified: 10 years ago

    When was your closing date for the home you are buying? I'm assuming that you had your house listed before you had the new home inspected, so that would mean, you sold your house 5 mo ago, and inspected the house you are buying then. But you haven't closed on new house. The whole thing is confusing me. Can you post the timeline as to when you sold your house, when you put contract on new house, when inspection was, what the closing date in your contract is for new house?

    As it stands, it sounds like sellers of new home have moved on, and you don't have a contract.

    User thanked Linda Doherty
  • 10 years ago

    Linda 117117, it's a little more complicated .. she is his MOM and his partner assistant who was doing her son a favor by showing us the house (she was actually very good) but he is still our agent in that deal .. and LInda Doherty .. it is very confusing .. We listed our house and it sold in 4 days because we listed it at a good realisitc pric .. we signed a contract on Oct. 29th of 2015 (contingent on us finding a house and getting a contract on it) .. closing is Jan. 11th .. we finally settled on the house we are buying on Nov. 29 2015 .. the house we are buying was inspected in May of 2015 .. when we recieved the copy it looked very suspicious to me so I went over and found none of the repairs had been addressed, the roof was repaired terrible wrong, and the heat pump was misintalled from the beginning .. the other repairs needed are minor and I can do .. so we resubmitted an addendum to deduct $2500 from the price and I would fix all needed repairs (I have an extensive construction background as well has HVAC experience) . . he did accept that addendum so that deal is set as is the deal on our house .. now we are finally getting the termite inspection I had so much trouble getting, as well as the inspection on our septic .. still haven't been able to find out were we stand on the seller getting his septic inspection .. We've bought and sold 3 other houses and never had this kind of trouble ..

  • 10 years ago

    '...the house we are buying was inspected in May of 2015 .. '

    Did you organise this inspection? It just seems so long ago that I wonder if it had an inspection through someone else.



  • 10 years ago

    We did not organize the inspection .. it had already been done .. but I went over after receiving the inspection and checked it all out .. and the seller nor his agent had addressed any of the problems on the list for repair .. it seems everyone in this small town is very lax in their professional carry thru ... I found the roof at one time had been repaired but incorrectly and completely wrong .. the heat pump installed in 2004 never had electric heat strips installed or the wiring needed to operate them run to the unit . so that has to be done ... all this is fixable and I am willing to do it, but the agents involved pretty much seem oblivious to their responsibilty's .. in my opinion the agents here seem to go by the theory their job is to show you a house, and get their check at the end .. and while most sales may well go that way, and most buyers may put their faith in them, I don't .. I check things out for myself and find their work lacking